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Reviews of Hotel Monterey Le Frere Osaka

4 out of 5
Hotel Monterey Le Frere Osaka
1-12-8 Sonezakishinchi, Kita-ku, Osaka, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 1007 reviews" "
Rating 8 - Good. 303 out of 1007 reviews" "
Rating 6 - Okay. 62 out of 1007 reviews" "
Rating 4 - Poor. 11 out of 1007 reviews" "
Rating 2 - Terrible. 7 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was more than I expected. Really good. Would stay again
Stayed 4 nights in Apr 2024

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel we had a good time there.very safe and super clean.
Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Quentin Christophe Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants nearby
Stayed 1 night in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located right close to station/metro access, easy walk to Umeda and Osaka stations, heart of city.
Stayed 3 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently situated to shopping/subway/JR and, eateries of course. Light sleepers will find it a challenge to have sleepful night of the immediate guests keep setting their early hours wake-up alarm but the beeping sound keeps going on for 10 or more minutes. Bec aware that the wall separating the rooms is rather pervious (to sound).
Stayed 6 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Thank you very much for staying at Hotel Monterey Le Frere Osaka.We are very sorry that we were not able to help you with your satisfactory stay this time.Once again, we will strive to improve our services.We look forward　to your continued patronage.Ｗe look forward to seeing you again.

10/10 Excellent

Colin, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located a short walk from Osaka station there is an abundance of transit and food options. The hotel is at the edge of a busy night life district and so on Friday or Saturday nights the area will be very busy. The room was in great condition and everyone at the property was very nice. We had a great stay. My only criticism would be that the onsen and laundry facilities are a bit small for a hotel of this size, and might be very busy during peak hours.
Stayed 4 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Alec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right next to train station, the lawson right next to it is also 👌 and the other konbini stores 🙌
Stayed 12 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Gary, RENTON

Stayed 3 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay
Stayed 4 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. We were able to drop off our luggage before check in. We asked for two rooms close to each other when we arrived a little early. When we checked in they had arranged rooms side by side, this helped our family enormously. Rooms were good size and very clean. Hotel is walking distance from Osaka station, we were misdirected by google maps going through underground area and went to a different station that wasn’t necessary so be aware and try walking above ground unless you know where to go.
Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Chiewhui, fremont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious n comfortable room with friendly service n amenities right next to lots of dining choices
Stayed 3 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

6/10 Okay

Holly

Travelled with family
All and all good for the price, but the staff were like robots. They did their thing but with zero emotion. I was spoiled from the way level of hospitality in the before and after property so it felt extreme. You can save and stay here. The location is about 10 minutes walk to the metro so that makes it convenient. The shower was a tub and a shower very slippery, my son almost fell and that would’ve been a disaster.
Stayed 4 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Thank you very much for staying at Hotel Monterey Le Frere Osaka.We are very sorry that we were not able to help you with your satisfactory stay this time.Once again, we will strive to improve our services.We look forward　to your continued patronage.Ｗe look forward to seeing you again.

10/10 Excellent

Nicoleta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby to metro station and in the heart of many dining options. Hotel provided pajamas and slippers. Guests have access to the onsen which was perfect after a long day of exploring the city. Friendly staff. There is a 24 hour Lawson at the base of the hotel which was very convenient.
Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 29 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good area, not too busy and not too far, the room was very spacious for Japan. Front desk is really nice, we had packages delivered and they helped us keep it.
Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

8/10 Good

Patrick

Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 3 May 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless clean property, everything looks new, nice amenities. Subway station across the street. Free bottled water in the room. Would like elevators to be faster. We stayed on 17th floor, it would take sometime to get to our floor or downstairs. Would definitely recommended this hotel.
Stayed 3 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

8/10 Good

Basilio

Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 3 May 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Monica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay at the hotel. The room is quite clean and we appreciate the amenities that are provided. We particularly liked their breakfast menu as well that had a variety of options. It takes about 10-12 minutes to walk to the closest station.
Stayed 3 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.Encouraged by the happy voices of our customers, we will continue to strive to improve our quality and service in order to meet the expectations of our customers. We are looking forward to serve you again in the future.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel. It was easy to access from the Osaka Train Station and was close to several subway lines. It was fun to wander around the little streets surrounding it. The room itself was very comfortable with all the amenities we needed.
Stayed 1 night in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.Encouraged by the happy voices of our customers, we will continue to strive to improve our quality and service in order to meet the expectations of our customers. We are looking forward to serve you again in the future.

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property - clean, close to transport, shopping, friendly staff, lovely rooms.
Stayed 3 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

SAMIR, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, short 10 mins walk from Umeda/Osaka/Osaka JR station. Lots of shopping and food around.
Stayed 4 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff!
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, thank you for choosing to stay with us.We are very honored to receive your kind words regarding our staff's customer service.We will continue to strive to improve our services based on customer feedback.Thank you very much for taking time out of your busy schedule to share your impressions about your stay.All of our staff are looking forward to seeing you again.

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has one of the best breakfasts with a good variety of dishes. It also has a public bath to relax in after a log day of walking. About 11 minutes from Osaka Station.
Stayed 2 nights in Apr 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.Encouraged by the happy voices of our customers, we will continue to strive to improve our quality and service in order to meet the expectations of our customers. We are looking forward to serve you again in the future.

8/10 Good

yue

Travelled with family and small children
Liked: Amenities
A little bit far from Umeda business area.
Stayed 1 night in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, thank you for choosing to stay with us.However, we apologize for the inconvenience caused by the hotel's distance from Umeda business area.Thank you again for your valuable time and comments.We are looking forward to serve you again in the future.

10/10 Excellent

Gopinath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! It was only for one night but had a fantastic experience. Definitely would stay again if I come back! The staff was wonderful, friendly, and very helpful.
Stayed 1 night in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. The room was a bit small but overall not bad. Good walkable area to various stations.
Stayed 3 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Saowanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, value for money, love the underground passage that we can enjoy while walking to the hotel and the exit 11-43 (with escalator) is just right in front of the hotel, super convenient! The room is perfect with large two beds. Public bath is just ok, not spectacular vs other hotels (ie.dormy inn). Public bath is not big (for women, it can contain around 8 persons max) , so highly recommend to avoid the peak hours. Steam room is ok. This is the best hotel in our trip. Highly recommend for family.
Stayed 1 night in Mar 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to all public transportation options, wonderful onsen, tons of eating, drinking, entertainment options all around.
Stayed 5 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 30 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for 3 nights!
Stayed 3 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 30 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

8/10 Good

Calvin

Stayed 4 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 14 Apr 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

8/10 Good

Ismael Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Daphne Bondal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff cleaning the rooms did an amazing job! Room was always cleaned on time and towels changed. Hotel is near Umeda & Osaka station, making it easier to travel to places like Osaka castle & Dotonbori. Toilet was small but had everything you will need. Staff was polite and pleasant to interact with. Note to those travelling with children or teenagers: some yakiniku restaurants near the hotel do not accept customers below the age of 20.
Stayed 6 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Harmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and stay
Stayed 6 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

8/10 Good

Raymond, Niantic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near the Osaka Station, where there are so many shopping, food and transportation options. The hotel is very clean. I only gave a 4-star rating as I felt that by Japanese standard, it's not up to the bar of the other hotels we stayed in other Japanese cities.
Stayed 2 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and comfortable with larger-than-typical rooms. Small dining area in room with 2 beds that were a bit smaller than doubles (called a “semi double” in the ad) but we were happy to have one of the beds not pushed up against the wall. You could walk around it and access it by both sides which is rare in most hotels here. Didn’t use the on-site restaurant but did use the onsen (public bath) and sauna; separate bath for women and men due to no bathing suits or clothes allowed. The other guests using it were very respectful of privacy, and the hot bath felt wonderful! The hotel staff was friendly and helpful and also provided loaner umbrellas in the lobby when needed. The bathroom amenities were a nice touch, as were the traditional Japanese slippers and pajamas. Convenience store attached to the hotel was great with lots of take away food options! Wonderful downtown location so close to trains, shopping and dining!
Stayed 3 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.Encouraged by the happy voices of our customers, we will continue to strive to improve our quality and service in order to meet the expectations of our customers. We are looking forward to serve you again in the future.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty great mid hotel. Rooms have a ton of room in comparison to most places in Japan. The location is pretty perfect how close to the entrances to the subway and train lines in the area. Literally could walk to the main Osaka station fairly easily from one of subway entrances nearby. Ton of places to eat surrounding the area.
Stayed 3 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Great property next to the train station
Stayed 3 nights in Mar 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient with public transport and Lawson as you walk out the door. Biggest or best laid out room i have stayed at yet
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

10/10 Excellent

Judy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing spot!! Across the street is the famous street with bars and restaurants and shops. Great location for single bar hopping people. We were traveling with kids. It was still a great location with a pharmacy down stairs and a great BBQ place across the Alley, Gozan, you must try this place. The hotel room is bigger than expected and very clean. Definitely recommend this hotel for family and for single travelers.
Stayed 2 nights in Feb 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manage on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future.

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its close to the main station but the elevator takes to long and the rooms are kind of dirty
Stayed 4 nights in Feb 2024
Response from Hotel Monterey Le Frere Osaka, Accommodation Mana on 25 Feb 2024
Dear Our Valuable Guest, we would like to Thank You for the great review. However, we apologize for the inconvenience regarding the cleaning of your room and getting on and off the elevator.We will share your valuable feedback with management and strive to improve.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards,

10/10 Excellent

Haesuk

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property
Stayed 2 nights in Feb 2024
Response from Hotel Monterey Le Frere Osaka Accommodation Manag on 21 Mar 2024
Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.

6/10 Okay

Cynthia

Stayed 2 nights in Feb 2024
Response from Hotel Monterey Le Frere Osaka, Accommodation Manag on 25 Feb 2024
Dear Our Valuable Guest, we would like to Thank You for the great review. Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards,

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great location. Friendly staff.
Stayed 1 night in Feb 2024
Response from Hotel Monterey Le Frere Osaka, Accommodation Mana on 20 Feb 2024
Dear Our Valuable Guest, we would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We are very honored to receive the highest rating.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards,

10/10 Excellent

Nana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of great place to eat and shop! Very close to umeda station as well, so very convenient.
Stayed 5 nights in Feb 2024
Response from Hotel Monterey Le Frere Osaka, Accommodation Mana on 15 Feb 2024
Dear Our Valuable Guest, we would like to Thank You for the great review. We are very honored to receive the highest rating.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards,