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Ulasan untuk Best Western Plus Ottawa City Centre

3 out of 5
Best Western Plus Ottawa City Centre
1274 Carling Ave, Ottawa, ON

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 541 dari 1002 ulasan" "
Penilaian 8 - Bagus. 334 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 70 dari 1002 ulasan" "
Penilaian 4 - Buruk. 27 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 30 dari 1002 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Marie-Claude, QUEBEC

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
J'aurais aimé que la piscine soit prête, il faisait tres chaud 26 27 28 degres en mai.
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Aniket

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 22 Mei 2024
Dear Aniket,Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 22 Mei 2024
Dear Michelle,Thanks for staying with us. I am glad to hear that you had an enjoyable stay. Looking forward to see you again! Thanks.

10/10 Sangat Bagus

Melanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 22 Mei 2024
Dear Melanie,Thanks for staying with us. We appreciate your feedback!

4/10 Buruk

Walter

Bepergian bersama teman
Did not like continuous alarms going off in the middle of the night, lots of hallway noise,refrigerator was noisy. Disruptive of sleep.Parking lot was very tight. Not well marked where parking was. Was given choice for printed or emailed receipt. I chose printed, then the printer didn’t work. It was right beside the attendant; they wouldn’t resolve why it wasn’t working and forced me to have an emailed receipt. Just annoying following two disruptive nights sleep for both of us.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 16 Mei 2024
Dear Walter, I am very sorry you were disturbed by sounds in the surrounding area. Regrets there was a glitch with the printer and you received an email receipt instead of a printed one. I hope you enjoyed your time in Ottawa and had an opportunity to see the tulips while you were here. Sincerely,

8/10 Bagus

ALEX

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good staff and location
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 22 Mei 2024
Dear Alex,Thanks for staying with us. I am glad to hear that you had an enjoyable stay. Looking forward to see you again! Thanks.

10/10 Sangat Bagus

Carolina

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 22 Mei 2024
Dear Carolina,Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Llwelyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good location as bus station is just a few min walk. The room is big and spacious. Bed is comfortable and they gave us a lot of pillows. Towels are new and clean.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 22 Mei 2024
Dear Llwelyn,Thanks for staying with us. I am glad to hear that you had an enjoyable stay. Looking forward to see you again! Thanks.

6/10 Cukup Baik

Joanne

Tidak Disukai: Kondisi & fasilitas properti
The pool was outdoors not indoors. No breakfast included in the price.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location. The room was so clean and good space. The bathroom so nice and clean. Staff so helpful and very welcoming. I really recommend
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 22 Mei 2024
Dear Maria,Thanks for staying with us. I am glad to hear that you enjoyed your stay, and thanks for all lovely comments about our hotel. Looking forward to see you again! Thanks.

6/10 Cukup Baik

Russel Kates

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 9 Mei 2024
Dear Russel Kates,Thanks for staying with us. We appreciate your feedback and looking forward to see you again soon. Thanks.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 6 Mei 2024
Dear Jennifer,Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Kevin

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Centrally located, nice and quiet
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Cheng pada tanggal 6 Mei 2024
Dear Kevin,Thank you for taking your time post a review. I am glad that you had an enjoyable stay and found out our location is convenient, nice and quiet. Looking forward to see you again soon, thanks.

6/10 Cukup Baik

HB

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Unfortunately our first night we did not get much sleep due to an incident with a guest across from our room . Overall it is a good hotel, there is an EV charging station that you can charge your vehicle for three hours for free. The restaurant onsite was good and the rooms were clean. I don’t recommend getting rooms on the first floor, there is too much noise from the street.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 1 Mei 2024
Dear HB,Thank you for taking your time post a review. Many thanks for the comment about the tasty meals and service received in Cafe 1274. and I am sorry that you did not have good sleep on your first night due to the noise from the street. I am glad that you did enjoyed our complientry EV charging station. Looking forward to see you again soon. Thanks

10/10 Sangat Bagus

Xu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very Good
Menginap 4 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 1 Mei 2024
Dear Xu,Thanks for staying with us. I am glad to hear that you had a very good stay. We appreciate your feedback and looking forward to see you again soon!

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 29 Apr 2024
Dear Paul,Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Tonjad

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Room was next to parking lot where people were partying, I called multiple times as it was so loud and smoke filled room even with windows closed. They moved me finally at 12am, but very terrible experience.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Dear Tonjad, Thanks for taking the time to post a review. I am very sorry guests outside were loud and caused a disturbance. I am glad the front desk were able to move you to a quieter room, where you could be more comfortable. Thank you,

8/10 Bagus

Brendon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location. Price was ok. Checking in was easy.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 26 Apr 2024
Dear Brendon,Thank you for taking your time post a review. I am glad that you had an enjoyable stay and found out our location is good. Looking forward to see you again soon. Thanks

8/10 Bagus

jay

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Hotel was ok ,located in a pretty run down area, 1 restaurant to eat at which was in the basement of the hotel but the food was pretty good. some of the guest were pretty sketchy. Oh decent gym with modern equipment.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 29 Apr 2024
Dear Jay,Thank you for taking your time post a review. Many thanks for the great comments about the tasty meals and service received in Cafe 1274. I am glad that you enjoyed our gym. Hopefully see you again soon. Thanks.

4/10 Buruk

Johannie

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
This wasn’t a comfortable stay. Won’t be staying here again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel management pada tanggal 26 Apr 2024
Dear Johannie, Thank you for taking the time to post a review. I am very sorry you were not completely satisfied with your stay. if you would like to speak further about it. Please contact the hotel directly. Thank you,

8/10 Bagus

Koon Han

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Decent price. Somewhat central location. Access to bus stops
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Damani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 26 Apr 2024
Dear Damani,Thanks for staying with us. We appreciate your feedback and I am glad to hear that you had a nice stay! Thanks.

8/10 Bagus

MICHAEL

Disukai: Kebersihan, staf & layanan, fasilitas
Parking spaces too crowded
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 24 Apr 2024
Dear Michael,Thank you for taking your time post a review. I am sorry to hear that you found our parking lot was crowded during your stay. I am not sure if you check out our parking lot at back. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Sangat Bagus

Wade

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 26 Apr 2024
Dear Wade,Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Danielle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
well located and all the parking spaces
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 23 Apr 2024
Dear Danielle,Thanks for staying with us. Thank you for all the comments about our location and parking spaces. We appreciate your feedback and looking forward to see you again soon! Thank you.

8/10 Bagus

Joan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I didn’t like that when I had to extend my stay the rates changed significantly.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 24 Apr 2024
Dear Joan, Thank you for taking your time post a review. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bagus

Preston, Chisasibi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Only complaint was AC was not working well
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Dear Preston,Thanks for staying with us. We appreciate your feedback, and hopefully will see you again soon. Thanks.

8/10 Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Need more staff for food service.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Dear Brian,Thank you for taking your time post a review. We appreciate your feedback, and your comment about restaurant has been forward to Cafe 1274 for review. Thank you.

10/10 Sangat Bagus

Lorne

Menginap 2 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 22 Mei 2024
Dear Lorne,Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Anand

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place l, nice little restaurant in the lower floor
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 22 Apr 2024
Dear Anand,Thanks for staying with us. We appreciate your feedback, and looking forward to see you again soon. Thanks.

10/10 Sangat Bagus

Monique, Richmond Hill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 22 Apr 2024
Dear Monique,Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Marc

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay, the 1274 cafe has great food and friendly staff. Will definitely return
Menginap 2 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 22 Apr 2024
Dear Marc,Thanks for staying with us. We appreciate your feedback, and thank you for all the wonderful comment about Cafe 1274. We are looking forward to see you again soon. Thanks.

8/10 Bagus

Natalie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Only had to stay for one night but did the trick, checkin was east and friendly and the rooms were clean!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 22 Apr 2024
Dear Natalie,Thanks for staying with us. We appreciate your feedback, and looking forward to see you again soon. Thanks.

10/10 Sangat Bagus

Stephanie

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a bit expensive for one night, the restaurant food was tasty but expensive for the portions. Aside from that, it was excellent.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 15 Apr 2024
Dear Stephanie,Thanks for staying with us. We appreciate your feedback, and looking forward to see you again soon. Thank you.

8/10 Bagus

Marie-Pier

Bepergian bersama teman
Disukai: Kebersihan
Broken elevator
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Dear Marie-Pier,Thanks for staying with us. We appreciate your feedback and I am sorry that you had hard time when our elevator was out of service suddenly. Hopefully, you will consider stay with us again. Thank you.

10/10 Sangat Bagus

Amy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, upgraded my room since their King size room is under renovation. Good location, very close to the highway and the room is quiet. Free parking! Great experience, recommend.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng C pada tanggal 15 Apr 2024
Dear Amy,Thank you for taking your time post a review. I am glad to hear that you had an enjoyable stay, and found out our location is good, and room is quiet. Looking forward to see you again soon when you next time visiting Ottawa. Thanks.

8/10 Bagus

Danny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 15 Apr 2024
Dear Danny,Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Yoshi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 12 Apr 2024
Dear Yoshi,Thank you for taking your post a review. I am glad to hear that you enjoyed your stay and found out our staff are very friendly. Thanks.

10/10 Sangat Bagus

Jenna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 15 Apr 2024
Dear Jenna,Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

William John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stayed here many times always a great experience
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 12 Apr 2024
Dear William John,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay as one of our loyal repeat guests. Looking forward to see you again soon when you next time visiting Ottawa. Thanks.

10/10 Sangat Bagus

Filippo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The area located
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 12 Apr 2024
Dear Fillippo,Thank you for your lovely review. I am glad that you enjoyed your stay and found out our location is convenient for you. Thank you.

6/10 Cukup Baik

Katherine

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 12 Apr 2024
Dear Katherine,Thank you for your review. We appreciate your feedback.

10/10 Sangat Bagus

james

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
location
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 9 Apr 2024
Dear James,Thank you for your amazing review. I am glad that you had an enjoyable stay and found out our location is convenient as you needed. Looking forward to see you again soon! Cheers.

10/10 Sangat Bagus

Roger

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Clean, kind service
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 9 Apr 2024
Dear Roger,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay. Many thanks for all the lovely comments about our clean and kind service. Looking forward to see you again soon. Thanks.

10/10 Sangat Bagus

Inga Aksayuk

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the heart institute was a big plus for me.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 9 Apr 2024
Dear Inga Aksayuk,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay, and found out our location is convenient as you needed. Looking forward to see you again soon. Thanks.

6/10 Cukup Baik

Dave

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The television was minimal. Should have more television channels.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 9 Apr 2024
Dear Dave, Thank you for taking your time post a review. We appreciate your feedback, and looking forward to see you again. Thanks.

10/10 Sangat Bagus

Susan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and nice
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Cheng pada tanggal 9 Apr 2024
Dear Susan,Thank you for your amazing review. I am glad to hear that you enjoyed your stay, and find out our hotel is very clean and nice. Looking forward to see you again soon. Thanks.

8/10 Bagus

Maxime

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Merci.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cheng pada tanggal 9 Apr 2024
Dear Maxime,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay. Can't wait to see you again when you next time in Ottawa. Thanks.

8/10 Bagus

Tycho

Menginap 1 malam pada bulan April 2024
Tanggapan dari Cheng pada tanggal 26 Apr 2024
Dear Tycho,Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Celine

Traveler bisnis
Disukai: Fasilitas
Nice clean room.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Cheng pada tanggal 9 Apr 2024
Dear Celine,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay. Many thanks for all the lovely comments about our nice clean room. Looking forward to see you again soon. Thanks.