Search Hotels Near Outer Loop Plaza Shopping Center, Louisville

"Was dirty,"

"Pictures. 1. Homeless person passed out in parking lot. Not in the best of neighborhoods. Room smelled of urine. Holes in the bed cover. Overall, we didn't feel safe staying there, so I immediately checked out after seeing the room and the condition. I immediately called Expedia. Not helpful. Drove 150 miles back home."

"The rooms were very clean and most staff were friendly. The food at the cafe was not good. Had a Philly meal meat was definitely pre made outside building and the so called hoagie bun was nothing more than a hotdog bun.. staff there were not very friendly and the food was lukewarm at best."

"Good "

"Definitely needs updating but it was fine for one night. We did not see any bed bugs which is important. We did not get to check in timely, along with multiple other guests, and therefore we were late getting to our concert missing half of it. I attempted to get a refund but have had no response from the hotel. We drove 4 hours to be here and had no other hotel options as the whole city was sold out. Very disappointing. The staff was kind enough to me because I wasn’t mean about it like many of the other guests were. "

"You dang sure do not want to stay here it was supposed to be non-smoking rooms The room smell like smoke people smoking marijuana everywhere you turned The elevators were so strong of smoke and marijuana smoke that before you could get to the floor that you're getting to you were getting a contact high for being on there it was so strong you could barely breathe dogs barking people and broad daylight has a kite walking around I do not recommend this place to anyone and the staff when I wanted to check out it was early in the morning and they refused to open the door they said just go back to your room and leave the key or slide it under the door I might coming. And the sheets and stuff that were supposed to be cleaned smelled of cigarette smoke. And the worst thing was they had you sign papers and then told you it was non-refundable and then when you went to the hotel room and it reaped like it did they refused to give me my money back that place was a nightmare"

"Nice,clean area "

"Our first room had been smoked in. When I brought the odor to the attention of front desk attendant, she didn’t hesitate to move us to another room, which was great. The beds were very comfortable and everything was very clean and room was spacious. There were only a few cosmetic issues that need touch ups, such as paint and caulking. This hotel was in a great location that wasn’t overcrowded and felt very safe. We will stay here again."

"Great stay"