Hotel dekat Palace Theater

"Very friendly staff even on a concert night I arrived early and was pressed for time ...and even though the front desk was busy cleaning rooms she managed to check me and get me where I needed to be on time..... Rooms are very well kept, clean beds nice pressure in the shower honestly no complaints at all."

"We enjoyed our stay very much. The grounds are so peaceful and beautiful. The only problem we had was no access to ice (nor an ice bucket in our room). We had to go to front desk to ask for it and take it back to room. Other than that small inconvenience, it was a lovely stay."

"Property almost looks brand new. Easy check in! Check was a breeze also. Room was very clean and smelled fresh. Bed slept pretty comfortable and AC was cold. I will definitely book here again my next visit to Knoxville, TN."

"Everyone was very professional. Restaurant breakfast buffet was great. Very convenient when getting ready to fly, or coming back."

"The cabins are so nice, and well equipped. The on-site restaurant was awesome! It’s within walking distance to shopping and restaurants. We loved it and will definitely be back."

"Our experience here was absolutely what we were looking for . A little confusing with the doors . But all together a good ."

"Checked in a midnight ask for a late checkout which was granted for noon- room was cleaned. Charged $10/day for leaving my car at the hotel- which isn’t bad except for the fact the charged me for the day I was returning and already had reservations booked for that day! Staff was friendly. Shuttle to and from the airport."

"Our room for the first night had an air conditioner unit that rattled and when the compressor kicked in it was very loud like groaning. It also didn’t really cool the room down. We let front desk staff know the next morning that it needed to be looked at and the guy was extremely dismissive. All he did was write our room number (413) on a scrap of paper and went back to looking at his computer screen. When I asked whether anything would be done about it he let me know they had no maintenance...

"Always a good clean visit with no issues"

"Comfortable stay."

"Tiffany checked me in and was very helpful and kind. The only negative issue I had was no hot water in the shower."

"Clean rooms! Attentive staff - very friendly & helpful. Morning breakfast was great with a variety of options. Convenient to restaurants, shopping & downtown Knoxville about 20 minutes away. Prices for the rooms were excellent. Well worth staying here for conventions or other activities."

"The staff was very nice and picked us up late from the airport no problem. Convenient for a quick one night stay"

"Room was not well cleaned, floor was filthy and in need of good vacuum cleaning. We discovered bed bugs in the corner of one bed and in the pull out couch. Horrified asked for another room on another floor as it was past time to get our kids to bed. Asked for a refund for the terrible experience and shocking bedbug exposure. We were reassigned to a 3rd floor room which was extremely hot but at least no bugs after thoroughly inspecting. The front desk told us the manager would reach out to us...

"The complimentary water, snacks and delicious cookies are such a nice bonus. All the staff so friendly. Coffee bar downstairs and breakfast really nice. Super clean with a mini kitchen was great."

"no pool"

"Great room and a great price!"