HOTEL MAYA PALENQUE

Property class: 3

Choose dates to view prices

Located close to Misol-Ha Waterfalls and Museo de Sitio Palenque, HOTEL MAYA PALENQUE provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Chan Bahlum, the on-site family restaurant. In addition to a bar and a conference centre, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp1.305.371
Rp1.540.325 total
includes taxes & fees
17 Oct - 18 Oct

Room options

View all photos for Comfort Double Room

A hotel room with two beds, a desk, a chair, a TV, and a balcony with curtains.

Comfort Double Room

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

A hotel room with two beds, a wooden headboard, a small table, a TV, and a balcony with curtains.

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Palenque is home to HOTEL MAYA PALENQUE. Palenque Archaeological Zone is a notable landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls. Museo de Sitio Palenque and Cascadas de Roberto Barrios are two other places to visit that come recommended. Visit our Palenque travel guide
Map
La Cañada, Palenque, CHIS, 29960

What's nearby

  • A colorful bird sculpture in an outdoor setting with a thatched roof and stone walls.
    Aluxes Eco Park
    7 min drive - 3.3 km
  • Ancient ruins surrounded by lush greenery and a clear blue sky.
    Palenque National Park
    11 min drive - 5.1 km
  • A large stone pyramid with a staircase leading to the top, surrounded by lush greenery and a clear blue sky.
    Palenque Archaeological Zone
    18 min drive - 7.6 km
  • El Panchán
    8 min walk - 0.7 km
  • Museo Del Textil
    18 min walk - 1.5 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.)
    7 min drive

Restaurants

  • Cafe Jade
    5 min walk
  • pizzas exprés
    1 min walk
  • Restaurante Maya Cañada
    3 min walk
  • A Takear!
    2 min walk
  • Café Colibrí
    1 min walk

About this property

HOTEL MAYA PALENQUE

  • Hotel near Palenque National Park
  • Located close to Misol-Ha Waterfalls and Museo de Sitio Palenque, HOTEL MAYA PALENQUE provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Chan Bahlum, the on-site family restaurant. In addition to a bar and a conference centre, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge) and outdoor furniture
    • A TV in reception, a 24-hour front desk and smoke-free property
  • Room features
  • All 50 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
  • More amenities include:
    • Bathrooms with baths or showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Hotel Mundo Maya Palenque
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  • Spa
  • Kids’ pool
  • Parking included
9.4 out of 10, Exceptional, 442 reviews
The price is Rp1.753.995
Rp2.069.709 total
includes taxes & fees
26 Sept - 27 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre (900 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 22 steps to reach entrance
  • Handrails in stairways (89 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does HOTEL MAYA PALENQUE have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at HOTEL MAYA PALENQUE?

As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on 17 Oct 2026 start from Rp1.305.371, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOTEL MAYA PALENQUE pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL MAYA PALENQUE?

Self-parking is free at this property.

What time is check-in at HOTEL MAYA PALENQUE?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL MAYA PALENQUE?

Checkout is at noon.

Does HOTEL MAYA PALENQUE provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 300 per vehicle applies.

Where is HOTEL MAYA PALENQUE located?

Situated in Palenque, this hotel is 3 mi (4.8 km) from Palenque National Park, and within 6 mi (10 km) of Palenque Archaeological Zone and Museo de Sitio Palenque. Misol-Ha Waterfalls and Cascadas de Roberto Barrios are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL MAYA PALENQUE Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 183 out of 292 reviews
Rating 8 - Good. 81 out of 292 reviews
Rating 6 - Okay. 20 out of 292 reviews
Rating 4 - Poor. 6 out of 292 reviews
Rating 2 - Terrible. 2 out of 292 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing, the rooms clean and quiet staff helpful and knowledgeable would go back
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in the middle of town. You can stay in and enjoy the amenities or use it as your starting point to head out and have fun.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, good location, very nice pool, food is decent and reasonably priced.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to walk to downtown and restaurants. A bit noisy in the am . Traffic noice early in the morning . The restaurant is excellent, food delicious and so reasonable . Staff are very helpful and friendly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean, close to other places
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and pool. A little noisy from traffic.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool area

Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and facilities at Hotel Maya were perfectly fine and met our needs. However, the service at the front desk was disappointing. While not every staff member was an issue, the gentleman who helped with our bags and the person who checked us out were both fantastic and very friendly, most of the front desk staff felt indifferent or even unfriendly. It often felt like we were unwanted guests rather than welcomed ones. It’s a shame because the rest of the experience was good, but the front desk's attitude definitely cast a shadow on the stay.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay there again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Close to all local attractions.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2025
Verified review

8/10 Good

A
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
nice clean room exelent location ado bus station across the street
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Well located to walk to restaurants. Parking. Breakfast is good ($). Nice pool area. Only negative point is there is almost no hot water for the shower.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024