Palisades Park hotel guide. Starwood Capital hotel in Palisades Park, New Jersey

"Great location but too old needs some update"

"Quiet and cozy. Staff were all helpful"

"Located in a very safe area and liked how restaurants where close to the hotel and Central Park is about 6 minutes away which I liked a lot."

"Our room was small but comfortable, and was really inexpensive. The air conditioner didn't work when we got there, and maintenance came quickly to reset it and was very kind. Staff were all really friendly, and you cannot beat this location!"

"Everything nice and clean"

"Clean room, good service"

"The staff was great. Very nice and professional. "

"Not only did we pay for the round glass room, which was t cheap it had a bug looked like a tick. I felt disgusted they moved me room but after that you question the cleaning. Although Eddie staff member was really sweet concerned and helpful he can not control the slack of his staff which delayed 2/3 hrs at a time for house service & not to mention waiting 20min to even been tended to at the bar which we ended up leaving. Management wanted to give me points due to my experience which is ridiculous and the other manager said she would give me 50%off one night which she didn’t only have me 30% I didn’t even bother to call and fight it I’m tired of the run around vacation is suppose to be an escape not a constant problem."

"AC, Streaming services did not work in my room. There was a a hair(s) in the shower from the last guest. The facilities are very dated. Extraordinarily poor facilities and condition for the price. Would not recommend. I am a frequent business traveler and this by far one of the worst hotels I’ve stayed in."