Berada di Palm Springs, Riviera Resort Palm Springs memiliki lokasi di pusat kota dan di pegunungan. Keindahan alam kawasan ini dapat dinikmati di Pegunungan San Jacinto dan Indian Canyon, sementara Balai Sidang Palm Springs serta Moorten Botanical Garden adalah objek wisata populer di sini. Ingin menikmati suatu kegiatan atau permainan selagi mengunjungi kota ini? Coba periksa Agua Caliente Casino. Berenang menawarkan kesempatan menarik untuk menjelajahi perairan sekitar, atau Anda juga bisa bertualang dengan menunggang kuda, eco-tour, dan jalur hiking/sepeda di sekitar. Kunjungi panduan perjalanan kami untuk Palm Springs
1600 N Indian Canyon Drive, Palm Springs, CA, 92262
Yang ada di sekitar
Elvis Honeymoon Hideaway
19 mnt jalan kaki - 1.6 km
Palm Springs Square Shopping Center
12 mnt jalan kaki - 1.0 km
Desert Regional Medical Center
13 mnt jalan kaki - 1.2 km
Ruth Hardy Park
18 mnt jalan kaki - 1.6 km
Pusat Pengunjung Palm Springs
3 mnt berkendara - 1.9 km
Berkeliling
Stasiun Palm Springs - 15 menit berkendara
Palm Springs, CA (PSP-Bandara Internasional Palm Springs) - 14 menit berkendara
Restoran
Starbucks
3 mnt berkendara
Billy Reed's Restaurant Bakery & Bar
5 mnt jalan kaki
Rick's Desert Grill
5 mnt jalan kaki
Denny's
13 mnt jalan kaki
Del Taco
16 mnt jalan kaki
Tentang properti ini
Riviera Resort Palm Springs
Resor kelas atas butik dekat Pegunungan San Jacinto
Tidak jauh dari Balai Sidang Palm Springs dan Museum Udara Palm Springs, Riviera Resort Palm Springs menyediakan 2 bar tepi kolam renang, teras, dan kedai kopi/kafe. Traveler aktif dapat menikmati kelas aerobik di resor ini. Manjakan diri Anda perawatan tubuh, Wrap detoksifikasi, atau pijat Swedia di Sante, spa di properti. Di restoran di properti ini, nikmati sarapan, sarapan siang akhir pekan, makan siang, makan malam, dan masakan Amerika. Kelas yoga ditawarkan di pusat kebugaran; properti ini juga memiliki taman, bar, dan pusat bisnis. Tamu juga dapat menikmati sauna dan 2 hot tub untuk relaksasi.
Anda juga akan menikmati manfaat berikut selama Anda menginap:
2 kolam renang outdoor serta cabana, kursi berjemur, dan payung kolam renang
Sarapan lengkap (biaya tambahan), peminjaman sepeda gratis di properti, dan parkir valet
Penitipan koper, area terbuka untuk hewan peliharaan, dan resepsionis 24 jam
Aula pertemuan, layanan pernikahan, dan kopi/teh di lobi
Ulasan tamu memberikan nilai yang bagus untuk kolam renang, staf, dan lokasi
Fitur kamar
Semua kamar tamu di Riviera Resort Palm Springs mempunyai fasilitas seperti seprai premium dan ruang kerja ramah laptop, serta fasilitas seperti kursi kerja dan AC. Ulasan tamu sangat merekomendasikan kamar kebersihan kamar, ukuran kamar di properti ini.
Manfaat lain termasuk:
Seprai antialergi, seprai katun mesir, dan bantalan ekstra lembut
Kamar mandi dengan shower dan pengering rambut
Lemari dan ruang baju, lemari es, dan tempat tidur bayi (gratis)
Parkir valet tidak beratap di properti (USD 25 per hari; bebas keluar/masuk)
Parkir valet terbatas di properti
Tersedia parkir dengan akses kursi roda
Parkir di properti termasuk opsi parkir jauh dari jalan
Makanan dan minuman
Setiap hari sarapan lengkap tersedia pukul 07.00 hingga 11.00 dengan biaya: USD 15 hingga 30 untuk dewasa dan USD 10 hingga 15 untuk anak-anak
1 bar/lounge
1 kedai kopi/kafe
2 bar tepi kolam renang
2 restoran
Kopi dan teh di area umum
Tempat makan pribadi/pasangan
Restoran di properti
Circa 59
Palmettos Cafe
Paradise Pool & Bar
Starlight Lounge
Aktivitas menarik
2 bathtub air panas
2 kolam renang outdoor
Gratis rental sepeda
Gym
Kelas fitness
Kelas yoga
Sauna
Spa layanan lengkap
TV di area umum
Cocok untuk keluarga
2 kolam renang outdoor
Boks bayi dalam kamar
Kolam renang berpagar
Lemari es dalam kamar
Pagar kolam renang
Permainan anak
Kenyamanan
Penitipan koper
Resepsionis 24 jam
Toko Souvenir/kios koran
Layanan tamu
Layanan pernikahan
Pembersihan kamar (setiap hari)
Penggantian handuk atas permintaan
Layanan bisnis
22 ruang rapat
Penyewaan komputer
Pusat bisnis
Pusat konferensi
Ruang kerja bersama
Outdoor
Area piknik
Di pegunungan
Di taman nasional
Furnitur outdoor
Kabana kolam renang (biaya tambahan)
Kursi di kolam renang
Payung kolam renang
Taman
Teras
Spa layanan lengkap
15 kamar perawatan
Aromaterapi
Body scrub
Body wrap
Facial
Manikur/pedikur
Perawatan Ayurveda
Pijat ala Swedia
Pijat ala Thailand
Pijat deep-tissue
Pijat dengan batu hangat
Pijat prenatal
Refleksiologi
Ruang perawatan pasangan
Spa buka setiap hari
Wrap detoksifikasi
Aksesibilitas
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
Akses kursi roda
Alarm kebakaran visual
Dapat diakses kursi roda (dengan batasan)
Gym dapat diakses kursi roda
Jalur ke lift dapat diakses kursi roda
Jalur kursi roda
Karpet tipis di kamar
Kolam renang dapat diakses kursi roda
Lift
Meja pendaftaran dapat diakses kursi roda
Pegangan tangga
Restoran dapat diakses kursi roda
Spa dapat diakses kursi roda
Tempat parkir dapat diakses kursi roda
Toilet umum dapat diakses kursi roda
Lainnya
3 lantai
8 gedung
Aula banquet
Ballroom
Dibangun pada tahun 1959
Properti bebas rokok
Fasilitas kamar
Kamar tidur
Gratis boks bayi
Kasur pillowtop
Seprai antialergi
Seprai katun Mesir
Kamar mandi
Handuk disediakan
Kamar mandi pribadi
Pengering rambut
Sabun
Sampo
Shower
Tisu toilet
Hiburan
Film berbayar
TV
Makanan dan minuman
Lemari es
Mesin pembuat kopi/teh
Lainnya
AC
Brankas
Dekorasi khusus
Kursi meja
Meja tulis
Perabot khusus
Ruang kerja laptop
Setrika/meja setrika
Telepon
Tersedia kamar terhubung
Kebijakan
Check-in
Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 01.00
Check-in lebih awal tergantung ketersediaan
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 21
Check-out
Check-out sebelum 11.00
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Kartu kredit yang digunakan untuk memesan reservasi harus ditunjukkan oleh pemegang kartu saat check-in beserta kartu identitas berfoto yang sesuai, dan pengaturan lain harus dikoordinasikan dengan pihak properti sebelum kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Tamu yang memesan di kategori harga termasuk sarapan mendapatkan sarapan untuk 2 orang dewasa yang berbagi kamar tamu. Biaya sarapan dikenakan untuk tamu tambahan.
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak dikenai biaya
Hewan pemandu diperbolehkan dan tidak dikenakan biaya
Hanya anjing dan kucing yang diperbolehkan
Maksimal 2 hewan peliharaan (berat maks. 45 kg per hewan peliharaan)
Hewan peliharaan tidak boleh dibiarkan tanpa pengawasan
Tersedia area terbuka untuk hewan peliharaan
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
3 anak, hingga usia 17 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi gratis tersedia atas permintaan di properti
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Deposit: USD 150 per akomodasi, per hari
Biaya resor: USD 41 per akomodasi, per malam
Biaya resor mencakup:
Akses ke pusat bisnis/komputer
Akses ke pusat kebugaran
Air minum kemasan di kamar
Kopi di kamar
Brankas dalam kamar
Akses internet
Akses ke kolam renang
Akses ke fasilitas atau peralatan olahraga
Akses WiFi (mungkin terbatas)
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Fasilitas ekstra opsional
Biaya untuk sarapan lengkap: sekitar USD 15–30 untuk orang dewasa, dan USD 10 hingga 15 untuk anak-anak
Biaya parkir valet: USD 25 per hari (fasilitas khusus untuk keluar/masuk)
Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit dan kartu debit; tidak menerima uang tunai
Properti ini berhak untuk melakukan pra-otorisasi kartu kredit tamu sebelum kedatangan.
Tersedia transaksi non-tunai
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, pendeteksi asap, dan tralis jendela
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Perlu diketahui
Tersedia akses kolam renang mulai pukul 08.00 hingga pukul 22.00
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hanya tamu terdaftar yang boleh menginap di kamar
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Tamu di bawah 16 tahun tidak boleh memasuki fasilitas fitness
Tamu di bawah 18 tahun tidak boleh masuk spa
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)
Properti ini juga dikenal dengan nama
Riviera Noble House
Riviera Noble House Resort
Riviera Palm Springs Noble House
Riviera Palm Springs Noble House Resort
Riviera Palm Springs Tribute Portfolio Resort
Riviera Tribute Portfolio Resort
Riviera Palm Springs Tribute Portfolio
Riviera Tribute Portfolio
Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
The Riviera Palm Springs a Tribute Portfolio Resort
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Palm Springs Tribute Portfolio by Starwood Hotels
Riviera Palm Springs A Noble House Resort
Riviera Palm Springs
The Riviera Palm Springs
Riviera Resort Palm Springs Resort
Margaritaville Resort Palm Springs
Riviera Resort Palm Springs Palm Springs
Pertanyaan umum
Apakah Riviera Resort Palm Springs memiliki kolam renang?
Ya, properti ini dilengkapi 2 kolam renang outdoor.Akses kolam renang pukul 08.00–22.00.
Berapa biaya menginap di Riviera Resort Palm Springs?
Mulai 9 Apr 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Riviera Resort Palm Springs pada 3 Mei 2026 mulai dari Rp2.228.572, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Riviera Resort Palm Springs ramah hewan peliharaan?
Ya, resor ini mengizinkan anjing dan kucing (maksimal 2) dengan berat maks. 45 kg per hewan peliharaan.
Berapa biaya parkir di Riviera Resort Palm Springs?
Parkir valet tersedia dengan biaya USD 25 per hari.
Pukul berapa check-in di Riviera Resort Palm Springs?
Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 01.00. Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di Riviera Resort Palm Springs?
Check-out pada pukul 11.00.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).
Di mana lokasi Riviera Resort Palm Springs?
Terletak di tengah-tengah kota Palm Springs, resor spa ini berjarak 1,4 km dari Pegunungan San Jacinto dan 3,2 km dari Balai Sidang Palm Springs. Museum Udara Palm Springs dan Moorten Botanical Garden juga berada dalam 10 km.
Ulasan
Ulasan Riviera Resort Palm Springs
7,8
Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,0
Kebersihan
7,6
Fasilitas
8,6
Staf & layanan
7,4
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 250 dari 506 ulasan
10 - Sangat Bagus
250
Penilaian 8 - Bagus. 83 dari 506 ulasan
8 - Bagus
83
Penilaian 6 - Cukup Baik. 71 dari 506 ulasan
6 - Cukup Baik
71
Penilaian 4 - Buruk. 41 dari 506 ulasan
4 - Buruk
41
Penilaian 2 - Sangat Buruk. 61 dari 506 ulasan
2 - Sangat Buruk
61
Ulasan
4/10 Buruk
Magui
Bepergian bersama keluarga
7 Apr 2026
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
El hotel es viejo y le falta bastante mantenimiento, la alfombra súper desgastada y los colchones de nuestra habitación aguadisimos una cosa exagerada, nunca nos había tocado un hotel así, es la habitación 5131.
Cuando reservamos elegimos con desayuno y el día que nos hospedamos había un evento de una religión y el restaurante estaba cerrado al público ya que hicieron bufete para las personas de la religión.
Despues de andar preguntando nos ofrecieron un tipo desayuno en una cafetería del hotel, pero nada que ver con lo que pagamos $$$$
Ya después nos enteramos por una empleada del hotel que lo van a demoler que sólo estará abierto hasta el 31 de mayo.
La verdad no lo recomiendo
Magui
Menginap 2 malam pada bulan April 2026
2/10 Sangat Buruk
Aivenelle
Bepergian bersama keluarga dan anak
7 Apr 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay at Riviera Palm Springs started with a very frustrating check-in experience. We arrived at 3:30 PM, just before the 4:00 PM check-in, and were told our room would be ready in 40 minutes. We agreed to wait. After more than an hour with no update, I returned to the front desk and was simply asked if I received a text. When I said no, I was told the room was still not ready—no apology, no explanation, and no effort to assist.
I even offered to take any available room just to avoid waiting longer, but there was no urgency or proper accommodation. This is unacceptable, especially since we booked in advance. With an 11:00 AM check-out, there is ample time to prepare rooms.
When we were finally given a room, it had a very poor view that did not match expectations. I have video proof.
The lack of communication, accountability, and basic customer service was disappointing. I am requesting a partial refund or compensation for this experience.
Aivenelle
Menginap 1 malam pada bulan April 2026
4/10 Buruk
Keith, Redlands
6 Apr 2026
Disukai: Kebersihan
Mediocre hotel, especially for the price.
Keith
Menginap 1 malam pada bulan Februari 2026
10/10 Sangat Bagus
Darcy
6 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas
Fabulous place.
Darcy
Menginap 5 malam pada bulan Maret 2026
2/10 Sangat Buruk
Pam
Bepergian dalam rombongan
5 Apr 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Avoid if you aren't part of the "Private Party"
I booked a premium room here expecting a standard resort experience, but the hotel was completely overtaken by a large private event (a Bar Mitzvah). While the staff was apologetic, it didn't change the fact that the primary amenities I paid for were unavailable.
Limited Dining | Event-Focused | Family-Heavy
Service - Staff were polite but couldn't provide access to closed areas.
Amenities - All on-site restaurants and bars were closed for a private buy-out.
Pool - Crowded with children from the event; not a relaxing atmosphere.
Property - Dated, not clean and poorly maintained for the price point.
It is frustrating to pay for "resort amenities" only to find them closed for private functions. If you aren't part of the specific group staying here, you are essentially a second-class citizen. Not the IHG quality I expected. I will not stay there again and neither should you..
Pam
Menginap 2 malam pada bulan April 2026
10/10 Sangat Bagus
Vanessa
Bepergian bersama keluarga dan anak
4 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Yes
Vanessa
Menginap 1 malam pada bulan Maret 2026
2/10 Sangat Buruk
Darren
Bepergian bersama keluarga
4 Apr 2026
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We stayed 8 days with elderly parents (walker + wheelchair) and had a shockingly poor experience. The resort felt empty despite being “full,” and we were placed in a far building not suitable for mobility needs.
Our “upgrade” overlooked a parking lot and active construction. The adjoining doors were stuck shut due to extreme dirt buildup — housekeeping had to repeatedly get more supplies just to clean it enough to open.
Issues were constant: broken or ineffective AC, missing or non-working phones, bathroom doors that wouldn’t close or reopen, unsafe showers flooding floors, broken safe, and even a patio that sank underfoot.
After being moved rooms, problems continued. The toilet wouldn’t flush unless we manually added water. Housekeeping came only 3 times in 8 days, often leaving no towels or supplies. Requests for basics took hours or never arrived.
Food service was frustrating: long waits, wrong orders, and poor service. “Free breakfast vouchers” weren’t worth the hassle. The pool felt unclean, and loud parties disrupted sleep with little security response.
We’ve stayed here 6 times and hosted conferences — heartbreaking to see the decline.
I wouldn’t host a monkey poo fight here.
Stay somewhere else.
Darren
Menginap 8 malam pada bulan Maret 2026
2/10 Sangat Buruk
Jose A
4 Apr 2026
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
What was supposed to be a relaxing, first-time trip to Palm Springs turned into a very disappointing experience.
During our stay, multiple restaurants and bars on the property were closed, and the pools were also unavailable. None of this was communicated to us ahead of time. We later found out that the majority of the hotel had been rented out to a large group, which clearly impacted the overall guest experience.
Unfortunately, the lack of transparency was only part of the issue. Staff consistently provided conflicting and inaccurate information, which made it difficult to plan anything and added to the frustration. Overall, the service felt disorganized and unwelcoming.
While the resort fee was waived, it did not adequately address the extent of the inconvenience and disruption to our stay.
Would not recommend based on this experience.
Jose A
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
Joshua
Bepergian bersama keluarga dan anak
3 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay and relax.
Joshua
Menginap 6 malam pada bulan Maret 2026
4/10 Buruk
Briana
Bepergian bersama keluarga dan anak
3 Apr 2026
Disukai: Staf & layanan
The staff was very friendly and helpful but the hotel was hosting a 600 person event for Passover which was not known to us before arriving, and severely limited the amenities available to us during our stay. Our room was facing a pool which after moving in we found out we were not allowed to use as it was only for the private event. We tried to get breakfast at the in hotel cafe and were told the breakfast items had been taken off the menu because they weren't kosher and they couldn't risk cross contamination. We were told that the main restaurant at the hotel was also going to be kosher only so would only have 2-3 items on the menu you could order for dinner. Poolside ordering was suspended because the event had brought in their own chefs for separate dining in another area. We tried to order drinks at the pool bar but were told all blended drinks were unavailable because of potential cross contamination so only sodas in cans could be ordered. We essentially had to leave the hotel for all meals and every evening for dinner instead of being able to enjoy staying put, and again had to travel a few buildings away from our room to the main pool since we weren't allowed to use the one directly in front of our room. Very weird to not have the limitations disclosed ahead of our stay due to the nature of the private event. We have stayed at this hotel about 5 times before and this was an unusual experience.
Briana
Menginap 2 malam pada bulan Maret 2026
10/10 Sangat Bagus
Lowry Erica
Bepergian bersama keluarga dan anak
2 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was so quintessentially Palm Springs we absolutely loved it! I hope they keep most of the decor when they remodel. The lobby, shared pools, and grounds were so beautiful! The breakfast at the restaurant was delicious (albeit expensive like all restaurants we went to!).
The only thing that wasn’t great was the food at the coffee shop (coffee was great, pastries were very old and stale and the pizza was odd tasting, not like pizza) an the bathrooms in the rooms - they had sliding barn doors that didn’t close all the way which is silly.
We were just with our small family, and there were so many other restaurant to choose from, that this don’t put any damper on our trip.
We would highly recommend if you’re looking for a beautiful pool to relax around on your trip! We will absolutely be back!
Lowry Erica
Menginap 6 malam pada bulan Maret 2026
10/10 Sangat Bagus
Lisa
Bepergian bersama teman
2 Apr 2026
Disukai: Kebersihan
Had a wonderful time! No complaints here!
Lisa
Menginap 3 malam pada bulan Maret 2026
10/10 Sangat Bagus
john
Bepergian bersama keluarga dan anak
2 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Although there 3 restaurants, seems like none were open
john
Menginap 3 malam pada bulan Maret 2026
2/10 Sangat Buruk
Stephanie
1 Apr 2026
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I planned a getaway with my dad during a low-season Thursday–Friday, specifically choosing a time when the hotel would not be busy. Despite this, the experience was very disappointing.
Months in advance, I requested 2 ground-floor rooms next to each other due to my father being elderly and having difficulty with stairs. I was assured this would be arranged.
Upon arrival, we were told our rooms were on the second floor, & there are no elevators on the property for customer use. Given that the hotel was not full, this felt entirely avoidable.
The front desk acknowledged part of my request but claimed there was no record of the ground-floor requirement, despite my clear communication.
We were also informed at check-in that water would be shut off from 11 PM to 6 AM, which had not been disclosed beforehand.
This was especially frustrating given a previous stay where gfs & I encountered a room with a strong odor (due to water tank issues) and were moved to a second room that was not clean. We were told this would be noted and that future visits would be handled with extra care. I mentioned this again when booking, but no effort was made to improve our experience.
What should have been a smooth, relaxing stay became unnecessarily stressful, especially for my father. I cannot recommend this hotel based on these experiences.
Stephanie
Menginap 1 malam pada bulan Maret 2026
2/10 Sangat Buruk
John
Bepergian bersama teman
1 Apr 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Don’t booked there was no hot water in the shower head an also the pool was closed both days there staff are really rude
John
Menginap 1 malam pada bulan Maret 2026
6/10 Cukup Baik
Tara
31 Mar 2026
Disukai: Kebersihan, staf & layanan
It’s a pretty cool place that was probably exceptional back when it was originally built. But it’s definitely showing its age. For anyone with mobility issues, you might want to ask to be put in a closer building to the lobby. They put me way in the back, which is quite the trek with luggage. The reception did NOT give me good directions and I wandered for a while before finding someone who could take me to my room. Which is not fun when you are jet-lagged.
Pool is cold but lots of chairs and towels. The restaurant is meh and the service there is terrible. Staff don’t appear happy to be there. Spa was good but the male tech was a bit inappropriate, exposing me to himself a couple times.
I was able to walk to the downtown area but if you’re not fit or able to handle the heat- don’t bother trying. It’s a pretty flat walk but it’s a long one.
I would not stay there again but was glad for the experience.
Tara
Menginap 2 malam pada bulan Maret 2026
10/10 Sangat Bagus
Francisco
30 Mar 2026
Disukai: Kebersihan
Yes clean room
Francisco
Menginap 1 malam pada bulan Maret 2026
4/10 Buruk
Mario
Bepergian bersama keluarga dan anak
30 Mar 2026
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
The staff at the front desk and cleaning crew was amazing. The service at the restaurant was just ok, food was not good, tried a burger from the restaurant and they didn't have ranch or thousand island. Then ordered chips, avocado with chicken bites..( chicken had nothing but fat) and only got a small amount of the chips at the pool. we miss the old restaurant and menu when they had fish tacos and yuca fries and the prices were reasonable before. We later on ordered another burger and it was completely undercooked.. i seen someone else complain about the same thing about the raw burger...besides the water being shut off from 1130pm to 6am on our first night, and main pool closing for a few hours due to an accident another day. our stay was decent due to the majority of the staff being great... will be debating if will be back.
Mario
Menginap 3 malam pada bulan Maret 2026
10/10 Sangat Bagus
Michelle
Bepergian dalam rombongan
30 Mar 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is the 2nd time staying here. One of my favorite resorts
Michelle
Menginap 1 malam pada bulan Maret 2026
6/10 Cukup Baik
Amy
Bepergian bersama keluarga
28 Mar 2026
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Overall fine
Amy
Menginap 2 malam pada bulan Maret 2026
4/10 Buruk
Kristin, Lancaster
Bepergian bersama keluarga dan anak
28 Mar 2026
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Asked for towels to be delivered, never came. Food particles under our bed from previous guest. Bar didn’t have pina colada mix at all. Water in shower never got hot. We’ve stayed here multiple times as my son loves it and he wanted to go here for his spring break and we left very disappointed.
Kristin
Menginap 2 malam pada bulan Maret 2026
10/10 Sangat Bagus
Tami
27 Mar 2026
Disukai: Kebersihan
Awesome stay and excellent service
Tami
Menginap 4 malam pada bulan Maret 2026
6/10 Cukup Baik
Charina
Bepergian bersama keluarga dan anak
25 Mar 2026
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Rooms need to be updated, air conditioner made a loudest noise and was unable to sleep comfortably.
Charina
Menginap 2 malam pada bulan Januari 2026
8/10 Bagus
Ben Jamin, Las Vegas
25 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas
Comfy cozy vibes yet very spacious.. just could be a little more updated to keep its charm.
Ben Jamin
Menginap 1 malam pada bulan Maret 2026
2/10 Sangat Buruk
Michelle
Bepergian dalam rombongan
24 Mar 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were not very clean and the AC never got below 70 at night and the staff said that was normal and the AC won’t get any colder than that.