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"Beautiful scenery , amazing design , sweet staff "

"Great service and amazing bartenders"

"Great hotel, friendly staff, location is 15 minute’s walk front he city centre and station. The restaurant has a fantastic view but the food is average at best for the high prices. "

"Wonderful stay. The food, facilities, room, spa and most of all the staff were exceptional. We will be back! "

"Thé staff were great, friendly and helpful. We’re glad we stayed there and are looking forward to going again "

"Great hotel, beautiful view, and the staff were excellent, especially Marco. "

"After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay. Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!"