Dear Chunhong,Thank you for your kind comment! We are delighted that you enjoyed our meals and look forward to welcoming you back on your next visit.Kind regards,

Cher Harsimran,Nous vous remercions pour votre notation ! Nous sommes ravis que vous ayez passé un séjour confortable parmi nous et que vous ayez apprécié notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

Cher Harsimran,Nous vous remercions d'avoir pris le temps de noter votre séjour! Nous sommes ravis que vous ayez passé un séjour confortable parmi nous et que vous ayez apprécié notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement

Chère Lisa,Nous vous remercions pour votre aimable commentaire ! Nous sommes ravis que vous ayez passé un séjour confortable parmi nous et que notre personnel ait contribué à rendre votre expérience mémorable.Cordialement,

Dear Fania,Thank you for your kind comment! We are delighted that you enjoyed our peaceful surroundings, our well-insulated rooms and our bar with a good selection of drinks. We are also pleased that you found our staff professional and that you were able to take advantage of our gym.We take note of your comments regarding cuts in the quality of facilities and breakfast. Your comments are very valuable to us and will help us to improve our service.We look forward to welcoming you again in the future.Yours faithfully

Dear Gregory,Thank you for your detailed comments about your stay. We are delighted to hear that you enjoyed the recent renovation of our hotel and that you were not disturbed by aircraft noise. We apologize for any inconvenience regarding the capsule coffee machine and the unexpected closure of the pool for maintenance. We understand your disappointment and apologize for the lack of communication on this matter. Your feedback is very valuable to us and will help us improve our service.We look forward to welcoming you back in the future for a more satisfying experience.Yours sincerely

Dear Brian Joseph,Thank you for sharing your experience with us. After checking, we confirm that there was no double billing. The pre-authorization has been released, however, this may take some time depending on bank delays. We apologize for any inconvenience caused and hope to welcome you back soon.Kind regards,Julie - Guest Relation Manager

Cher Kevin,Nous vous remercions infiniment d'avoir pris le temps de noter votre séjour parmi nous avec la note parfaite de 5/5 ! C'est un honneur pour nous de savoir que votre expérience à notre hôtel a été exceptionnelle.Votre satisfaction est notre plus grande récompense, et nous sommes ravis d'avoir pu contribuer à rendre votre séjour mémorable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une autre expérience inoubliable parmi nous.Cordialement,Julie - Guest Relation Manager

Chère Linda,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience parmi nous!Nous sommes ravis de constater que votre expérience globale parmi nous a été positive, bien que nous soyons conscients qu'il y a toujours place à l'amélioration. Vos commentaires nous aident à identifier les domaines où nous pouvons nous améliorer pour offrir une expérience encore meilleure à nos clients à l'avenir.Si vous avez des suggestions spécifiques sur la manière dont nous pourrions améliorer notre service ou nos installations, nous serions ravis de les entendre. Nous espérons avoir l'opportunité de vous accueillir à nouveau à l'avenir et de vous offrir une expérience encore plus satisfaisante.Cordialement,Julie - Guest Relation Manager

Cher Hanif,Nous tenons à vous exprimer notre sincère gratitude pour avoir attribué une note parfaite de 5/5 à votre récent séjour parmi nous. Votre satisfaction est notre plus grande récompense, et nous sommes ravis d'apprendre que nous avons réussi à répondre à toutes vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain voyage dans la région. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit lors de vos futurs séjours.Encore une fois, merci d'avoir choisi notre établissement. Nous avons hâte de vous revoir bientôt !Cordialement,Julie - Guest Relation Manager

Hi there, for the acces to the hotel and also for the airport we do have a shuttle that you can book for both ways.Also to know if you need transport to go to shopping we do have a commercial center at 10 min maximum from the hotel by public transport or walking.Best regards Mohammed

Dear Robert,We are truly grateful for your excellent 5/5 rating! Thank you for choosing to stay with us, and we appreciate you taking the time to share your positive experience.It's wonderful to know that you had a great time at our hotel. Your feedback is essential in our ongoing efforts to provide exceptional service to our guests.We hope to have the pleasure of welcoming you back for another fantastic stay. If there's anything we can do to make your next visit even more memorable, please do not hesitate to let us know.Warm regards,Julie - Guest Relation Manager

Dear Sharlene,We're delighted to hear that you had an excellent stay with us! Your satisfaction is our priority, and we're delighted to hear that you enjoyed our service, the rooms and the cuisine in our restaurant. We look forward to welcoming you back on your next visit. Thank you for sharing your experience!JulieGuest Relation Manager

Dear Suyapa,I'm sorry to hear that an incident occured regarding the deposit. Could you tell us which amount is concerned on which credit card ?Thank you very much,Sincerely

Dear Najla,Thank you for sharing your feedback about your recent stay at our hotel. We're truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconveniences you encountered.We take guest feedback seriously, and your comments will be shared with our management team to make necessary improvements. Your satisfaction is important to us, and we will work diligently to enhance the services we provide.If you have any further comments or if there's anything specific you'd like to discuss about your stay, please feel free to reach out to us directly. Your input helps us ensure a better experience for our guests in the future.We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,JulieGuest Relation Manager

Cher Bahman,Nous tenons à vous exprimer notre sincère gratitude pour avoir pris le temps de nous laisser une note parfaite de 5/5. Cela signifie énormément pour nous de savoir que vous avez pleinement apprécié votre séjour dans notre hôtel.Votre satisfaction est notre plus grande récompense, et nous sommes ravis que notre service et nos installations aient répondu à toutes vos attentes. Nous mettons tout en œuvre pour offrir une expérience exceptionnelle à nos clients, et votre retour positif est une source d'inspiration pour notre équipe.Nous espérons sincèrement vous accueillir à nouveau dans un proche avenir. N'hésitez pas à nous contacter si vous avez des demandes spéciales ou si nous pouvons vous aider de quelque manière que ce soit lors de votre prochain séjour.Merci encore d'avoir choisi notre hôtel, et nous sommes impatients de vous revoir bientôt !Cordialement,JulieGuest Relation Manager

Dear Noel,First of all, I would like to thank you for taking the time to leave us your review of our hotel. Your feedback is essential for us to improve and better meet our guests' expectations.I am deeply sorry to hear that your experience at our hotel did not live up to your expectations, and I understand your disappointment with the 1/5 rating you gave us. We take all customer feedback very seriously, and I would like to personally apologize for any inconvenience you may have experienced.We would like to know more about any problems you encountered during your stay so that we can take immediate corrective action. If you are willing to share more details about your experience, we would be grateful.Please know that we are constantly working to improve our services and facilities, and we use customer feedback to guide our improvement efforts. We sincerely hope to have the opportunity to welcome you again in the future, in the hope of offering you a more positive experience in line with your expectations.Thank you again for your feedback, and we remain at your disposal should you have any further concerns.Yours faithfullyJulieGuest Relation Manager

Dear Abraham,We would like to thank you for taking the time to leave a comment about your recent stay at the Hyatt Place Hotel. Your feedback is invaluable to us, as it helps us identify areas where we can improve.We are delighted that you chose to stay with us, but we sincerely regret that your experience was not entirely satisfactory, as evidenced by your 6/10 rating.To better understand the specific aspects that contributed to your rating, we would like to know more about the problems you encountered during your stay. Your feedback is essential to enable us to make significant improvements to our services.Please know that we take your feedback seriously and will work to resolve the issues you have mentioned. Our goal is to provide an exceptional experience for all our customers, and we are committed to achieving this.We hope you will give us another chance to welcome you in the future. Should you choose to return to us, please do not hesitate to contact us directly to discuss your specific requirements, and we will do our best to provide you with a more positive experience.Once again, thank you for staying at our hotel and for sharing your feedback. We look forward to the opportunity to provide you with a more satisfying experience on your next visit.Yours faithfullyJulieGuest Relation Manager

Dear Sophie,Thank you for taking the time to leave us such a pleasant note and for your positive feedback about your stay at [Hotel Name]. We are delighted to hear that you enjoyed your stay with us and appreciated our service.It is always a great pleasure for us to know that our efforts to make your stay memorable have paid off. Your satisfaction is our greatest reward.We sincerely hope to welcome you again on your next visit to the region. If you have any specific requests or preferences for your next stay, please let us know in advance and we will do our best to accommodate you.Once again, thank you for choosing [hotel name]. We look forward to providing you with an equally exceptional experience in the future.Yours sincerelyJulieGuest Relation Manager

Dear Gustavo,We sincerely thank you for giving our hotel a perfect 10/10 rating! We are delighted to hear that your stay with us was exceptional and that you enjoyed your experience.Your satisfaction is our greatest reward, and we are extremely grateful for your kind review. It motivates our team to continue providing quality services and a memorable experience to our guests.If you have any additional comments to share, or if you have any specific requirements for your next stay, please let us know. We're here to offer you personalized service and meet your expectations.We look forward to welcoming you back to our hotel in the future. Thank you again for choosing to stay with us, and we look forward to seeing you again.Yours faithfullyJulieGuest Relation Manager

Dear Guest,Thank you for taking the time to share your review of your recent stay with us. We are sorry to hear that your experience did not live up to your expectations, and we apologize for any inconvenience you encountered.First of all, regarding the landscaping, we have a company that travels regularly but we are taking into account your opinion in order to accentuate.With regard to charging for coffee in the room, we understand your concern. Depending on the room category, coffee beads are included, otherwise soluble coffee is available.We are also sorry to hear that the reception staff did not live up to your expectations in terms of friendliness and service. We will discuss your feedback with our team to ensure that such situations do not recur in the future.However, we are delighted to hear that you enjoyed your room. We strive to provide comfortable and pleasant accommodation for our guests, and we are pleased to see that this aspect of your stay was satisfactory.We hope you will give us another chance to provide you with an exceptional experience in the future. Should you decide to return, please contact us directly so that we can make special arrangements to make your stay even more enjoyable.Once again, we thank you for sharing your feedback, as it helps us to improve and better serve our customers.JulieGuest Relation Manager

Dear Alain,Thank you for taking the time to share your recent experience at our hotel. We are delighted to learn that you found our exceptional, brand new establishment. However, we are deeply sorry to learn that your stay was marred by some issues that did not meet our Hyatt standards.Regarding the presence of flying insects in your room and in the ceiling light, we would like to apologize for this unpleasant experience. We take the issue of hygiene and cleanliness of our rooms very seriously, and we have taken immediate steps to remedy this situation. Our quality management team will investigate these incidents to ensure they do not recur in the future.Additionally, we are disappointed to hear that you found an empty tissue box in your bathroom. This does not meet our service standards at all, and we sincerely apologize for this oversight. We will strengthen our room verification procedures to avoid this type of incident in the future.We value your feedback because it helps us to constantly improve our services. We hope you will give us another chance to provide you with an exceptional experience during your next visit. If you decide to return, please contact us directly, and we will take all necessary steps to make your stay worry-free and memorable.Once again, we are truly sorry for the inconvenience you experienced, and thank you for raising your concerns with us.Sincerely,JulieGuest Relation Manager

Dear maria, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, it is a pleasure to read your feedback. Your satisfaction is the most important thing for us. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,Jaime MarínGuest Relations Manager

Dear Godefridus, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, we thank you for your feedback. Your satisfaction is the most important thing for us. Sorry for those details that this time have not reached your expectations, please be sure we take your comments very seriously to look for improvements and provide a better service to all our guests. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,Jaime MarínGuest Relations Manager

Dear William, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, it is a pleasure to read your feedback. Your satisfaction is the most important thing for us. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,Jaime MarínGuest Relations Manager

Dear Suzanne, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, we thank you for your kind feedback. Your satisfaction is the most important thing for us. Sorry for those details that this time have not reached your expectations, please be sure we take your comments very seriously to look for improvements and provide a better service to all our guests. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,

Chère Safia, Toute l'équipe chez Hyatt Place & House Paris Charles de Gaulle Airport vous remercie pour la confiance que vous nous témoignez. Nous vous remercions pour votre retour. Votre entière satisfaction est notre principal objectif. Nous sommes désolés de ne pas avoir été à la hauteur de vos attentes. Nous souhaiterions avoir eu plus de détails sur votre expérience pour pouvoir mettre en ouvre les actions qui nous permettraient d'améliorer nos services pour tous nos clients. Au plaisir de vous accueillir parmi nous à nouveau très bientôt, chez vous : )Je reste à votre entière disposition. Meilleures salutations,Jaime MarínGuest Relations Manager

Dear Charles, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, it is a pleasure to read your feedback. Your satisfaction is the most important thing for us. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,Jaime MarínGuest Relations Manager

Dear Erick, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, it is a pleasure to read your feedback. Your satisfaction is the most important thing for us. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,

Dear Darci, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, it is pleasure to read your feedback. Your satisfaction is the most important thing for us.We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,

Dear Darren, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, it is a pleasure to read your feedback. Your satisfaction is the most important thing for us. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,

Dear Robert, The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, it is a pleasure to read your feedback. Your satisfaction is the most important thing for us. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,

Dear Stanley Enzo,The whole team at Hyatt Place & House Paris Charles de Gaulle Airport would like to thank you for your trust. Likewise, it is a pleasure to read your feedback. Your satisfaction is the most important thing for us. We truly look forward to welcoming you back personally soon, this is your home : ) I remain at your entire disposal. Sincerely yours,