Hotel dekat Park at West End

"One of the elevators was broken. The pool was closed. Three of the 4 ice machines I tried, did not work. My toilet was clogged and I hadn’t even used it yet!! And there were extra charges on my card. I was not emailed any kind of receipt. I couldn’t use half the hotel services, but still had to pay full price!! Horrible stay. "

"The rooms are updated and clean. The staff is helpful and friendly. We had two lamps not working when we checked in. We alerted the front desk and he came and fixed them right away. The house keeping service came by and offered us fresh towels etc. We requested a non-smoking room overlooking Garrison Avenue, and that is what we got. It is walking distance from dowtown Ft. Smith. This is a great hotel for the price."

"It was a little cold"

"The room was clean and bed comfortable. What we appreciated the most was the accommodation being on the bottom floor and near the exit door because of what we had to being in from the car of an overnight stay"

"Was so much nicer than I’d expected. Will be staying again soon! "

"Easy check-in and very friendly staff. Room was clean and comfortable and good quality machines in the fitness room."

"It was great"

"Very clean"

"Excellent accommodations! Will be back for sure! "

"Everything was great"

"Clean room,pleasant staff and plenty of parking. "

"Property was nice. Breakfast buffet was better than most. Only received towel service from housekeeping in 4 days. Coffee and condiments never replenished. Floor above us, room had large dogs that jumped on & off bed all day and night and howled in the evening. "

"We were pleasantly surprised. Seems to have been recently renovated. Nice people and a good spot to stop, right off the highway. There is a diner next door and a casino. I do wish however that they didn’t place a couple of guys with a noisy dog right next to us when there were several empty rooms. Shower pressure was great! I would have appreciated a bit more substantial towels however. "

"Room was very comfortable and the Breakfast was great."

"Dated. Looks like a room you would take a hooker to. It did not even have USB plug-ins. They didn’t even have half-and-half for the coffee! When we checked in and asked the lady at the counter how she was doing she said bored! While we were in our room we heard Glass shattering loudly outside. When I went outside it was a sconce light that had fallen from above the archway right next to a vehicle! I told the staff about it and they semi-swept it up but wh the vehicle left it crushed a lot of...

"Clean rooms, close to food and freeway. We could hear the people upstairs walking around, including waking us up just before 3 when we had planned to leave at 0500. Looks like they’ve been updating rooms. My pre-teen was not happy that the bathroom had no lock but it didn’t become an issue as when there are 3 of you it is easy to know if someone is in the bathroom."

"We stayed there last year as well. The facility is well maintained and the staff is friendly and helpful. We enjoy the breakfast to start our day."

"Nice staff, prompt attention when requested. Good breakfast. Nice and clean."

"Clean, comfortable and spacious. I like the residence because every time any location in any state you know what you’re getting. "

"The staff was great, my room wasn’t very impressive due to a few minor inconveniences(microwave missing the plate ring,etc.) but overall it was a decent experience. I’d be willing to give them a second chance if I’m in the area again."