Hotel dekat Park Plaza Shopping Center

"Clean rooms, very Quiet, easy parking, laundry room clean machines work well "

"The breakfast is always good. It's one of the reasons book this hotel."

"Great value for the stay."

"Swimming pool was inoperable. No Continental breakfast anymore. Elevator was dirty. 3rd floor smelled like cigarettes and marijuana everyday. Walls were dirty. There was a rude female employee that saw me standing in the lobby area and demanded to know my room number without any greeting. I gave her my info and she just looked at me like I was lying to her. I noticed a small car in the parking with flat tires. 3 cars of police came one night for a disruptive guest. And last but not least a BED...

"I didn't get a room because it was given away. And the clerk said Expedia only gave them a phone # of 111)111-1111, so they couldn't call me. I want a refund!!!"

"Our stay at Tru by Hilton Lake Charles was such a pleasant experience. The hotel was very clean, the breakfast buffet was good, and the staff were friendly and welcoming throughout our stay. Great parking space and convenient. It made our anniversary getaway even more comfortable and enjoyable while we soaked in that beautiful bayou view. I definitely recommend this location and don’t always go by negative reviews, pray about it and see for yourself."

"Great "

"Clean"

"On a job project for the casino and everything was great!"

"Hotel was clean. Staff did not clean room in a timely manner and provide clean towels. I didn't know it was a requirement to request staff to clean room and make beds"

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"The location is far enough from the highway to not hear the traffic. Price is reasonable and breakfast was fine"

"Friendly staff, great pool. Kitchen lacked enough silverware and dirty dishes when we arrived, floors were sticky and we had to let the hot water run for 20 minutes before it was warm. Parking was a challenge. Over all, nice stay and will consider staying again next time we visit the area."

"Property shows wear n tear. Casino floor is boring, not lively in decor, lighting and etc."

"The staff was amazing and helpful. Parking lot is well lit. "

"The property needs a full update!!!"

"Very clean but the best part is the staff. They are very very nice and accommodating. "