Hotel dekat Cinemark Bistro Lake Charles

"Room was very nasty, nothing was wiped down, the cabinets, refrigerator, stove, microwave & mirrors had stains. The shower floor was nasty and the room smelled like marijuana. Top Blanket had burn holes in it."

"Everything was really dirty Bathroom door lock was broken No blanket just bed sheet No shampoo or soap Smelled really bad Toilet was not working Bad experience"

"The staff was extremely friendly and helpful!"

"Everyone was very friendly, everything was clean. We felt safe and well received with our children"

"Check in was quick and easy. Staff was friendly and helpful. Would stay here again."

"I didn't like that it was noisy, you can hear when people knock on other doors in the middle of the night. There was also a sewer smell when going to the restroom."

"Clean room"

"Clean"

"Very pleased with our stay!"

"The hotel was clean, nice staff, nice pool and the room was spacious for all of us including pets."

"Before booking, I called the hotel to confirm a 2 PM late checkout because my family was in town for a church revival. I spoke with Tia?, who said it would be no problem. At check‑in, I mentioned it again and was told the same thing. The room was clean and comfortable, no issues there. The problem was housekeeping & communication or the lack of it. Despite having a confirmed late checkout: • 9:30 AM: Housekeeping knocked on the door. • 11:30–11:45 AM: Another knock from a different staff...