Hotel murah di Parma Heights

"They were very rude the old lady and Sam they called the cops on us and refused to help us the worst customer service ever"

"Modern grote kamers prima ontbijten eindelijk geen tapijt op de vloer maar laminaat"

"Very nice and quiet for being next to the airport"

"Staff"

"I hate to leave a bad review, but here I am. This place was very misleading with all the good reviews and the pictures on the listing. All the carpets were stained inside and outside of the room. The whole second floor smelled of pot. The linens were stained, ALL OF THEM including the pillows. We checked for bedbugs cause it just looked as if they would be present, if they were we didn’t see them. Everything was very dated, almost like they took over an abandoned motel and threw a coat of paint...

"The staff are lovely and the whole property is clean and presentable. I found this very handy from CLE rental car area. It was also a safe area!"

"Not recommended, not at all clean"

"I went to set on the desk chair and it collapsed.It was supposed to have 4 bolts holding the seat to the base and it only had two.One popped out which was what made me fall.I didn't get hurt but the way I fell made it hard to get up.I reported this to the front desk and the guy just said I'LL fix it.The real problem is that I had to pay a security deposit of 100.00 for security in case I damaged something.They didn't accept any responsibility for their lack of maintenance."

"Room was clean very comfortable good ac blowing everything was good"

"Just wish bathroom had a fan, everything else was great."

"Clean room with friendly and kind staff. Only problem is the fridge did not get cold and there wasn't a way to make it colder. My mom is diabetic and needed to be able to place her insulin somewhere cool and booked under the expectation we had a fridge. Other than that it was a nice stay."

"In 4 days no one cleaned our room. We were only given 2 small bars of soap, and little bottles of shampoo and conditioner. No extractor fan in bathroom."

"Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts."

"Room was very huge. Lady at front was super nice. The location was good. Definitely good place for family with teenagers."

"Staff was friendly and courteous and accommodating to my late arrival and late check out."

"Excellent point to get to office"

"Room was horrible, there were holes in the walls, broken shower, pool out of service yet still listed as an amenity."

"It was great"

"Our room was definitely in need of a facelift. We stayed in room 434 and had several issues. The carpet and furniture were pretty worn and stained, the tables in the room were sticky, the bathroom sink was cracked and did not drain well, the bathroom door was warped and would not shut, the bathroom was not stocked with toilet paper, and the rolling door to the closet was off it’s track and very difficult to open. We also had a hard time getting the room door to lock. Overall, not to the...

"Our check in was at 3:00 PM. We arrived around 4:30 PM but the check in line was extremely long so we left and came back later. We returned around 6:30 PM and waited about 40 minutes only to be told our room was still not ready and it could be another two hours. We came back around 9:30 PM and were given keys to Room 200 but the room had not been cleaned. We went back downstairs and were given another room but those keys did not work so we had to go back again. When we finally got into the...