Hotel dekat Pheasant Lane Mall

"The room was clean and spacious. We thoroughly enjoyed our stay!"

"Everything was great"

"Very good"

"The room was clean, the place was quiet, and the staff was friendly and accommodating."

"Dirty room. People outside front door entrance sitting on cement area smoking and drinking beer. Uncomfortable to go by them. Toilet leaked breakfast was a joke. Some muffins and coffee Staff was responsive to request for towels and pots to cook with and utensils."

"it did the job for the night but the room was dirty"

"I’m extremely disappointed with my stay at this hotel. The A/C in our room was completely broken, and the temperature stayed around 80 degrees the entire time, making it impossible to sleep comfortably. When we brought the issue to staff, manager Emily was dismissive, showed no empathy, and acted like it wasn’t a big deal. No real solution was offered. On top of that, the professionalism of the staff was lacking. Their appearance and overall attitude did not reflect the level of service you...

"Great"

"Everything was great with my stay. Would t hesitate to stay again !"

"A"

"Great!"

"Breakfast was very good .. Only thing I didn't like was children allowed in hot tub and when mentioned to desk it still happened and pool was ice cold"

"The staff were friendly and accommodating. The free breakfast coupons were right on time. They had a variety of breakfast options including cereal French toast waffle bacon sausage juice potatoes etc. the rooms were great and the gym area was excellent! They had a variety of different equipments available including strength training and cardio."

"Microwave and fridge outside my room unplugged I get renovation are in progress but why not say that on website only find out after checking into the room and no refunds even if you didn't create that issue."

"The bathroom did not feel clean or well maintained"

"The room was basic but the products in the room empty . Changed the pool hours because of a tournament ."

"Very clean and spacious rooms. Staff was very friendly and helpful. Highly recommend!"

"Staff was great! Very welcoming & willing to help. Room was very clean. Bed was very comfortable! Only issue was the spout in the bathroom leaked so it driped all day & night & the WIFI signal was weak . Also the handicap parking is far from the front door. But overall, a great stay! Will definitely stay again when visiting family Lowell."

"Excellent stay. Check‑in was smooth, the room was well‑kept, and the service was consistently good."