Phoenix hotel guide. Mer & Golf hotel in Phoenix, Arizona

"The property was great. I am disappointed that when I arrived to check in, the front desk agent said I needed to pay for the room upfront on top of the incidental charge. I have never had to pay for a room upfront. When I asked why, all she said was the system required it. 1. It made me feel like your hotel doesn’t trust that I can afford the room or I will pay. 2. Train your employees to have better answers with actual reasons behind it."

"Staff is great and always willing to help, if needed. Services and food is outstanding. The Joya Spa is an excellent experience."

"I LOVED the atmosphere and how amazing the hotel staff were. Even when sold out, the receptionist were so sweet and understanding of the WiFi being laggy. The bartender was the sweetest to have and she felt so bad for how long my food was being taken to made, she comp my drink for free. I was here for roughly two nights for a comic con in Phoenix and whenever I have the chance again, I’ll definitely be back here again."

"We’ve been here a couple of times now and loved it both times! Beautiful rooms and pool areas. "

"Great staycation!! Kids had a blast!"

"The Water Park was spectacular. Movie theater night, poolside was enjoyable. The transportation team, so friendly to my family. A Point in Thyme restaurant, delicious food and attentive service. "

"Great stay for the price! "