Hotel dekat Phoenix Trail

"Fantastic cosy room. Lovely shower , comfy bed. The check in is via phone and a key safe . The room was well stocked and very clean. Main problem is the doors to rooms don’t have quiet closing so when the ignorant other guests go in and out there is constant slamming of doors. We stayed in the room with exposed beams and it was very well thought out . Good for walking holiday due to location."

"The hotel is like an ex council block, not very visually appealing but has a nice reception area once inside. We were overcharged by £100 and the manager says it was for dinner that we never had. We were never told about dinner and dinner was definitely not booked for us. We were told that we had a premium room with extra space; all I can say is I would hate to think what it would have been in a normal sized room, they must have been tiny. We asked for a quiet room and we were given a room...

"This B&B was exceptional. The attention to detail was out of this world. It felt almost like staying in a top class hotel. Everything was laid on and Helen was superb in anticipating everthing I needed. And the breakfast - well - no words to describe how great it was. Again the attention to the smallest detail was fantastic. Will certainly stay here again if I'm in the area. Well Done!"

"Breakfast and staff was very good"

"Beautiful setting beautiful garden peaceful very friendly owners - highly recommend it - we will certainly be back A hidden gem"

"clean room and really nice staff."

"N/A"

"Great stay. Parking cost 5£ with the QR code from the lobby."

"Hotel was great full of character, breakfast was expensive for basic standard breakfast. Staff were very friendly and helpful. Room was very large, which was great as I took 3 teens ghost hunting. Very dog friendly"

"The room was dirty and the furniture was very worn and tatty. I checked in at 9 pm and the hotel was clearly pretty empty. Breakfast was very small and expensive. My son went golfing in the morning, but despite this very rude front desk staff member kicked me out of my room at 11am wanting to 50 GBP to stay another couple of hours. There were silverfish bugs in the bathroom. If you are used to higher standards, avoid this hotel."

"All was fine. Need a hairdryer in room though."

"Very kind people, great place, great stay!"

"Bed was comfortable. Sheets were clean. Very basic with no coffee or tea making facilities. Communal bathroom, dirty "

"All the staff I dealt with were very helpful. The restaurant staff were especially good, lead by an excellent manager, Alison, great team."

"Everything was just amazing - I will definitely be staying here again!"

"I was charged an additional £5.00 for parking! That would be fine in a town but this hotel is in a motorway service station so I am not even sure it would be possible to get there by any other method. This means that I would count this as false advertising. Ramada would be better off just advertising the room at £5.00 more. It certainly left a bad taste with me. They do say that parking is charged somewhere but they hide it well! Reception area was nice. Shower was cold and heating rattle-y but...