Piermont hotel guide. Hyatt Hotels hotel in Piermont, New York

"Staff was excellent. Pool and rooftop areas did not resemble online photos."

"Great upper west location. Room was very disappointing. Not even a mini fridge , very weak WiFi and streaming of TV."

"The hotel was very updated and comfortable. We had to park in the back up parking lot due to our late arrival but that worked out fine. The staff was very attentive."

"10-15min wait times for the elevators on every floor due to maintenance."

"Location was perfect. Layout was accessible. Very clean. Even during peak traffic hours, things moved along steadily. Only complaint is at the end of our trip. I was an obviously tired woman, with a young son in tow, and at 6am in the lobby with multiple suitcases, I let the friendly concierge gentleman give me a bottle of water, a seat, and the promise of a hotel car to take me to LaGuardia "at the same price as a yellow cab!". I was relieved for the help and didn't question. Suprise, surprise, the car service was twice as expensive which I learned at the end of the trip. Don't be midwestern naïve like me. Have a good stay!! "

" Everything was extremely busy and crowded, including the lobby and elevators, with long lines for waiting."

"Very busy hotel with 3 slow"

"This is a great part of town to stay in -- less touristy, very quiet at night, just 1 block from a subway station that can get you wherever you need to go."

"The area around the hotel was questionable just by view. The local bodegas were amazing Sal’s diner was top notch. The hotel itself was clean. Loved the security you needed your card to get into the elevator and you could only go to your floor. The room was lacking a microwave, seating was also tight in the room but sufficient for what we needed. The bed was soft but I prefer a firmer bed. The view was excellent, the shower was great, hot and plenty of pressure. The towel warmer in the bathroom was a super nice touch. This is not one of those hotels that’s full of amenities and perks but ultimately it’s a clean place to lay your head and has everything that you might need. The staff were polite but they did say your room number aloud . It’s definitely out of the way but again served its purpose."