Hotel Murah di Pirates Beach West

"The staff was very helpful"

"I booked this hotel specifically for proximity to the cruise terminal, free breakfast, and shuttle. The only thing that was as advertised was the proximity to the cruise terminal. No breakfast or shuttle was offered, so I had to pay for an Uber to and from the hotel and breakfast for a family of 5. The hotel had a moldy smell, no soap/toiletries and only 1 towel. Hotel staff was very accommodating and professional."

"Everything was great! Management allowed early check in when we arrived. Only one room was ready but we were able to store our things in it while the other was cleaned. It was near the beach and walking distance to restaurants which was nice. They had a decent hot breakfast for us to enjoy in the morning prior to our cruise which was super convenient. Staff were exceptional and super helpful when help was needed! I would definitely recommend!"

"One of the things that most impressed me when I booked the hotel was that the list of amenities (booked through Expedia) listed "housekeeping daily". However, during my stay, I learned that was not the case. While there, I checked the hotel's website, which indicated it had "limited" housekeeping. Unfortunately, though we stayed there for three nights, housekeeping did not once replenish our towels. At the very least, I think a hotel should do that, as they all used to. In addition, while the...

"It's within walking distance to Schlitterbahn"

"Fue la peor experiencia que tuvimos en ese hotel hicimos reservación por dos noches cuando llegamos al hotel la avitación tenía un olor terrible empezamos a revisar y las paredes estaban negras de humedad y hongos y no los podíamos quedar en esa aviación fuimos a la recepción a decir que esa aviación esta en pésimas condiciones los ofrecieron otra avitación pero estaban iguales octamos por cancelar buscar otro hotel gracias a Dios que encontramos otro lugar pero ellos los cobraron las dos...

"I booked a specific room through Expedia, but the hotel gave me a completely different one when I arrived. When I asked about the change, staff only apologized and offered no solution or explanation. This was frustrating and misleading, especially since I paid for a particular room type. The experience left me feeling disappointed and let down by both the hotel and the accuracy of their listings."

"To much noise outside people talking and laughing at 2:00 am"

"Our AC quit working halfway through our trip so we sweat most of the nights. But the staff was helpful and brought us a fan"

"Good hotel, just needs a little more cleaning in the rooms"

"Overall, the hotel was extremely clean and offered my family and I a pleasant experience. The amenities and housekeeping were useful as well! Though, one minor inconvenience was one of the front desk workers seemed a bit bothered that we had asked for fresh towels and trash can pick-ups on only a couple of days. We weren’t quite sure as to why she seemed disturbed by it, but if we were given a light clean-up everyday it would have been perfect. Our room was cozy and very comfortable, everything...

"It was ok for 1 night stay just to sleep"

"Good"