2/10 Sangat Buruk
Raymond
20 Jul 2025
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Thankfully, the credit card I booked with gives me instant notices of purchases. My app notified me I was being charged $20/per day in addition to my already paid room rate for my 3 day stay. I went to the front desk to inquire about the additional charges. The lady at the desk told me it was a daily fee "for parking"!!! I advised her I was not paying for parking in their dark and pothole infested parking lot. She said she would remove the fee, but she didn't. I went back the next day and talked to a different lady and now I'm being told it was for "incidentals". I did not purchase any incidentals, and again, I advised her that I am not paying sixty more dollars in addition to the already exorbitant fee.
She took off the charge, but had I not had an app for my card, i may have left there, unaware of the charge. BEWARE!!!
IN ADDITION TO THE EXTRA FEES THEY TRIED TO TAKE, THE CARPET WAS FILTHY, LIKE A DIRTY SWEATER ON THE FLOOR.
Cranberry Township has many hotels that I have used over the years, I won't be returning to the Residence Inn, Cranberry Township/Pittsburgh By Marriott!
Raymond
Menginap 2 malam pada bulan Juni 2025