Hotel Keluarga di Pittsfield

"The building, grounds and room were all very nice. We enjoyed the breakfast also. However, our bathroom in 317 needed cleaning where the wall and tub meet the floor. Also the shower curtain was too long and dirty at the bottom and we did not want it in the same water we had to stand in when showering. As you know typically during a shower water does accumulate on the tub floor. Also the drain in the sink was sluggish. Everything else was good."

"Breakfast was good, good location, friendly staff."

"Stop it. Hazmat"

"No hot water in the shower. Elevators (all of them) not working. Had to walk up 11 flights to get to my room. Bathroom really weird shape. Lighting in my suite (yes, a suite), very poor. Building exterior is a mess."

"This was a nice hotel. The rooms are nice and spacious. They are a little dated but clean. The breakfast was a nice full breakfast. The pool was a little cold but clean. There was some wear and tear where wall paper was peeling off the wall and they were muddying over the top but it was sloppily done and some cracks in the walls in the bathroom. But other than that it was a nice place. Our room on the 3rd floor was quiet but when I walked down the hallway on the 2nd floor to breakfast, 2 rooms...

"Very nice and cute place to stay. Staff was very friendly and helpful. Room was nice and clean. Very quiet with beautiful outside property. The only problem was no coffee or breakfast until 8am."

"Extremely friendly and helpful staff upon arrival. Provide great insights on local restaurant opportunities, and included a five star breakfast. Highly recommend!"

"Adorable little place! Staff was incredible and the rooms were cute but the only downside was the rooms had an older home smell!"