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"Except in every possible way. The room, pool, food we're all amazing."

"We stayed one night in an Ocean Premier Room after spotting the hotel and deciding to book because it looked beautiful. The property is stunning. The architecture, cliffside setting, and ocean views are incredible — one of the most visually impressive resorts we’ve seen in Lombok. The staff were kind, however receiving service was difficult. Even simple requests like ordering a drink felt challenging, which made parts of the stay uncomfortable. Communication and overall hospitality flow felt lacking for a resort of this standard. A beautiful property with incredible views, but the service needs refinement to match the setting."

"Great relaxing place"

"The hotel staff is remarkably friendly and attentive. I feel like I left having made several new friends. "

"Great villas, sad surrounding"

"Beautiful grounds and complex with cutural touches everywjere including the rooms in particular. Lovely, caring staff."

"Rooms were"

"Beautiful location on the water. Room were nice size & clean with balconies with ocean views. Rooms with private pool available or use the shared pool. There was no by there when I was there in mid January but it is wet season & likely to rain. Restaurant serves breakfast, lunch & dinner and is very convenient as there is not much around hotel."

"Thus is such a beautiful property, the service and attention to detail is perfect. The hotel is ideally located about a 5 minute drive if Sengiggi centre, easy to get to by taxi. The rooms are excellent, comfortable beds and great showers, our room had an outdoor shower which was lovely. We liked it so much we extended our stay by a further 3 nights, it’s just got a lovely relaxed vibe to it. Breakfast is a la Carrie and the choices are excellent, the food quality is superb. "