Pleasanton - Livermore hotel guide. Best Western hotel in Pleasanton - Livermore, California

"Ok"

"clean room and free upgrade "

"Excellent. Be aware parking a car is very expensive"

"Very Quiet. Staff has excellent customer service"

"The bed was comfortable, the attendant forgot to charge me for parking and the balcony was cool, but those are about the only positive things about this location. Granted, it’s not in the best part of town, and it’s cheap but that shouldn’t make a difference in the things that were substandard. Low price and location shouldn’t mean less basic amenities. Since I was not able to check in early, I waited out by the pool. The pool was filthy and the pool surroundings were unkept and filthy. The entire hotel just seemed to be grimy and grungy, although the room itself wasn’t too bad. A couple of the outlets in the room did not work, there was only one towel, the shower curtain would not stay closed, so the floor kept getting wet. They use couch-sized pillows, instead of full-size pillows and then had no extra pillows available. There was no coffee, no coffee pot, no hairdryer and no hangers available in the closet area. There was only one chair at the table and the rolling chair that was at the desk was in really bad shape. All told, it served my purpose but it was not a pleasant experience. "

"Yes"

"TV didn't work, needed to ask for service. Electronic clock on night stand has strong blue light which really interrupts my sleep"

"Good friendly staff. Clean rooms. Awesome location close to 101. Neighborhood is a bit sketchy, some kid stole my Uber Eats from the reception area."

"Yes."