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Ulasan untuk The Kynance Hotel on Plymouth Hoe

3 out of 5
The Kynance Hotel on Plymouth Hoe
107 - 113 Citadel Road (West), Plymouth, England

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 73 dari 165 ulasan" "
Penilaian 8 - Bagus. 60 dari 165 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 165 ulasan" "
Penilaian 4 - Buruk. 7 dari 165 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 165 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good value for money friendly staff.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Reception. pada tanggal 14 Mar 2024
Thanks for the review - we hope t see you again soon!

6/10 Cukup Baik

Debbie

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Reception Team. pada tanggal 10 Feb 2024
Thank you for reviewing us. We hope to see you again soon.

10/10 Sangat Bagus

Richard

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Reception Team. pada tanggal 10 Feb 2024
Thank you for taking the time to review us - we are all so pleased that you enjoyed your stay and hope t see you again soon!

10/10 Sangat Bagus

Samantha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very friendly and good value - would like a few non fried options to be added to menu like poached eggs
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Reception Team. pada tanggal 10 Feb 2024
Thanks for the review - we always try our best with our menu - that's why we now have freshly cooked pastries, yogurt, fruit and the cooked options but we have passed your suggestions to the kitchen. We do hope to see you again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Superb
The Kynance was a great last minute booking. It had everything you needed and included a varied breakfast for the price. Customer service was above and beyond. Something was left in the room. I called and the staff sorted it straight away and sent it Special Delivery immediately and even covered the postage which was so kind. I definitely recommend. Thank you The Kynance
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Rose

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great reception on arrival - John was genuine, friendly and extremely helpful. Room was perfect for our needs and money. Excellent customer service throughout our stay Our dogs were spoiled and given a sausage at breakfast - we sat in separate area to dining room but it was very nice Excellent value for money - can highly recommend
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Reception. pada tanggal 18 Okt 2023
Thanks for taking the time to review us - we are all glad you all enjoyed your stay and hope to see you again.

10/10 Sangat Bagus

Jay

Menginap 2 malam pada bulan September 2023
Tanggapan dari Reception. pada tanggal 11 Okt 2023
Thanks for taking the time to review us - we hope to see you again soon!

10/10 Sangat Bagus

Kelvin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such lovely staff and always so helpful in every sense and every situation and the breakfast is a delight and a great way to start the
Menginap 3 malam pada bulan September 2023
Tanggapan dari Reception. pada tanggal 11 Okt 2023
Thank you for reviewing us.

10/10 Sangat Bagus

Bridget

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Perfect break
It was perfect for our needs. Two puppies and an elderly relative. Close to Hoe and graduation. Very friendly staff who could not do enough for us
Menginap 2 malam pada bulan September 2023
Tanggapan dari Reception. pada tanggal 29 Sep 2023
We are all so glad that you all enjoyed your stay with us - we are looking forward to seeing you all again.

8/10 Bagus

DAVID

Disukai: Kebersihan, kenyamanan kamar
Enjoyed my stay, breakfast very good,staff very helpful and friendly. Room nice and clean but i do feel that the hotel could do with a complete makeover as it is a bit dated but having said that it's in a great location and i would stay again.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Reception. pada tanggal 29 Sep 2023
Thanks for the review - we are always decorating and upgrading but we are very careful not to do too much as we were built in 1843 and we want to retain as much of our original character as we can.

8/10 Bagus

Ross

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari Reception. pada tanggal 29 Sep 2023
Thanks for the review!

10/10 Sangat Bagus

Karen

Menginap 1 malam pada bulan September 2023
Tanggapan dari Reception. pada tanggal 29 Sep 2023
Thanks for the review!

8/10 Bagus

Ian

Menginap 1 malam pada bulan September 2023
Tanggapan dari Reception. pada tanggal 29 Sep 2023
Thanks for the review!

10/10 Sangat Bagus

James

Very helpful in all aspects
Menginap 4 malam pada bulan September 2023
Tanggapan dari Reception. pada tanggal 11 Sep 2023
Thank you for the great review - we hope to see you again soon!

6/10 Cukup Baik

DIDIER

Disukai: Kebersihan, staf & layanan
Accueil sympathique. Chambre et parking exigus. Bien placé
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Reception. pada tanggal 11 Agu 2023
Thank you for the review - we are glad that you enjoyed your stay but are sorry you felt the room was too small for you - as with the car park (which used to be the house's gardens) we are restricted by the original footprint of the Victorian builders - and we believe that our building is something to protect and enjoy, rather than remove all of the original charm and character.

10/10 Sangat Bagus

Darren

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Reception. pada tanggal 26 Jul 2023
Thanks for the review - we hope toi see you again soon.

10/10 Sangat Bagus

Andy

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Reception. pada tanggal 26 Jul 2023
Thanks for the review - we hope to see you again soon.

8/10 Bagus

Mariana

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Reception. pada tanggal 26 Jul 2023
Thank you for the review. We hope to see you again soon!

10/10 Sangat Bagus

Norman

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Reception. pada tanggal 26 Jul 2023
Thanks for the review - we hope to see you again soon!

10/10 Sangat Bagus

James

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Reception. pada tanggal 16 Jun 2023
Thanks for the great review!

10/10 Sangat Bagus

Neil

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely
Lovely guest house and the staff were all amazing, stayed one night for a Muse concert, staff very helpful.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Reception. pada tanggal 16 Jun 2023
Thanks for the great review - we are all so pleased that you enjoyed your stay with us!

10/10 Sangat Bagus

Natalie

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Reception. pada tanggal 16 Jun 2023
Thanks for the great review!

10/10 Sangat Bagus

William

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Reception. pada tanggal 16 Jun 2023
Thanks for the great review!

8/10 Bagus

Paraskevoula

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Reception. pada tanggal 16 Jun 2023
Thank for the great review!

10/10 Sangat Bagus

Oliver

Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception. pada tanggal 16 Jun 2023
Thanks for taking the time to review us!

8/10 Bagus

Charles

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Reception. pada tanggal 20 Apr 2023
Thanks for the great review!

8/10 Bagus

Julie

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Reception. pada tanggal 20 Apr 2023
Thanks for the great review!

10/10 Sangat Bagus

Zoe

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will be back again I'm sure!
Very much enjoyed our stay here, was booked abit last minute, but the staff were amazingly helpful when I rung to check about checking in as thought we might be late after going to watch a show at the theater. Pleasantly surprised to find out quite how close they were! Was happy to pay for their limited parking, knowing the car was somewhere safer than "on the road" was lovely. Staff were ever so friendly, lovely room, though no "views" due to hotel's location. But also located just a few minutes walk from Plymouth hoe, so lots of views to be had if you're ok with a short walk! Very good value for money too!
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Reception. pada tanggal 20 Apr 2023
Thanks for the review - we hope to see you again soon!

8/10 Bagus

Mr Christopher

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Breakfast was nice,bed very comfy ,toilet nice ,just the room needs a liitle bit upgrading ,
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Reception. pada tanggal 20 Apr 2023
Thanks for the great review!

10/10 Sangat Bagus

Jenna

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Reception. pada tanggal 20 Apr 2023
Thanks for the great review!

6/10 Cukup Baik

Belinda

Bepergian dalam rombongan
Basic
Was greeted at 11pm ckeckin by a frustrated owner and another man with an alsatian dog! Not the best start. We had arranged a late check in but communication had not got through. Otherwise friendly staff. Basic comfort. Duvets bit thin .
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Guest Services. pada tanggal 4 Des 2022
Thanks for the review - we are sorry for the confusion regarding your late check in - the message that was passed to reception was that you would be checking in before your show, whilst Reception was still open, not an hour after it had closed. The man with the Husky was taking his dog for a walk - we welcome all family members here! We have to balance the thickness of our duvets between too thick and too thin - we settle at a tog rating of 13.5 to try an provide the maximum comfort for our guests - we are sorry that this wasn't quite enough for you during your stay.

8/10 Bagus

Louise

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good little guest house
This was an ideal place for a one night stay whilst going to see Bellowhead at the Pavilions which is only a short walk away. The room was clean and comfortable and the breakfast good with plenty of choice.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Guest Services. pada tanggal 4 Des 2022
Thanks for the review - we hope to see you again soon!

10/10 Sangat Bagus

Donald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
It was an excellent choice for what I needed.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Reception Team. pada tanggal 10 Nov 2023
Thank you for the great review - we are all pleased you enjoyed your stay and hope to see you again soon!

8/10 Bagus

Sabina

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Friendly. Great location
Menginap 1 malam pada bulan September 2022
Tanggapan dari Reception. pada tanggal 22 Sep 2022
Thanks for the review - we hope to see you again and wish your Graduate all the very best for the future!

4/10 Buruk

leonard

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2022
Tanggapan dari Reception. pada tanggal 22 Sep 2022
It is a shame that you are unable to let us know why you have given us 4/10, but we are glad that you stayed with us.

8/10 Bagus

Emma

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan September 2022
Tanggapan dari Reception. pada tanggal 22 Sep 2022
Thanks for the review - we hope to see you again soon!

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
everything as we needed
easy check in process... Good service. Good variety for breakfast.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Lucy (KHG Reception) pada tanggal 11 Sep 2022
Thankyou so much for your lovely review Paul. We look forward to seeing you again.

10/10 Sangat Bagus

Naomi

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Lucy (Reception) pada tanggal 29 Agu 2022
Thanks for your review! :)

8/10 Bagus

Melinda

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Staff were so so friendly & extremely helpful, food good, room very clean. Old building so a bit dated with loose floor boards under carpet & no hair dryer or iron in room but would stay again 👍
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Lucy (Reception) pada tanggal 29 Agu 2022
Thank you so much for your review, we look forward to seeing you again.

10/10 Sangat Bagus

Yee

Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Tracey

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Accommodate good plenty of room staff fantastic as they can't do enough for you.
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Alice

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Reception. pada tanggal 11 Mei 2022
Thanks for the review!

10/10 Sangat Bagus

Will

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had an amazing stay, the staff were very helpful and friendly, great location being so near to the coast and even had its own bar which was extremely reasonably priced.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Reception. pada tanggal 11 Mei 2022
Thanks for the review!

10/10 Sangat Bagus

Neil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Within walking distance of the Hoe and Barbican area of Plymouth. Staff were very helpful and knowledgable of the area. Good customer service and excellent breakfast in the morning.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Reception. pada tanggal 26 Apr 2022
Thanks for the review - we are all glad that you enjoyed your stay with us and hope to see you again.

8/10 Bagus

Bernard

Menginap 3 malam pada bulan April 2022
Tanggapan dari Reception. pada tanggal 11 Mei 2022
Thanks for the review!

10/10 Sangat Bagus

Ernesta

Menginap 1 malam pada bulan April 2022
Tanggapan dari Reception. pada tanggal 11 Mei 2022
Thanks for the review.

8/10 Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really good service, only downside was that bar didn’t serve wine by the glass.
Menginap 3 malam pada bulan April 2022
Tanggapan dari Reception pada tanggal 26 Apr 2022
Luckily we serve wine by the miniature bottle so next time you stay you'll have no problem!

10/10 Sangat Bagus

Christian

Menginap 1 malam pada bulan April 2022
Tanggapan dari Reception. pada tanggal 12 Apr 2022
Thanks for the review - we hope to see you all again soon!

10/10 Sangat Bagus

Gregory

Menginap 3 malam pada bulan Maret 2022
Tanggapan dari Reception. pada tanggal 12 Apr 2022
Thank you for your review - we hope to see you again soon!

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Short and Comfortable break
Last minute booking for a single night. Overall a great stay. Staff were very welcoming and friendly and helped us with any issues throughout. Room was good value and the en-suite was very clean - it almost looked new. Parked car on site. A bit tight as we have a long car but free which was a real bonus. Hotel is well situated for the city centre and sights at the Barbican and the Hoe. Breakfast was good and the service was excellent. All in all a great experience.
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Reception. pada tanggal 25 Mar 2022
Thank for taking the time to review us - we are all glad that you enjoyed your stay and hope to see you again soon!