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Reviews of Belle Isle sur Risle

4 out of 5
Belle Isle sur Risle
112 Route De Rouen, Pont-Audemer, Eure

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 105 reviews" "
Rating 8 - Good. 34 out of 105 reviews" "
Rating 6 - Okay. 9 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina Ralph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and the staff were very attentive and accommodating with us and our two year old
Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of genuine character and charm, so relaxing
I adored Belle Isle sur Risle. It is such a relaxing place, The staff were so welcoming and accommodating (with the exception of one or two members who were less than friendly, but they were easily outshone by the others who were exceptionally kind.) When we discovered that they were fully booked for massages, they went out of their way to hire a second masseur so we would not be disappointed. I have read some reviews which said the hotel was tired and in need of refurbishment, but this is an authentic French country house and so, whilst not pristine throughout, has all the charms which come with that and for me make it preferable to somewhere more corporate and less personal. We didn't get chance to eat in the restaurant but did have breakfast. As we only wanted coffee and a croissant, it worked out very expensive so we only went once, but there was a full array of cooked dishes, including dauphinoise potatoes and champagne on offer so that would justify the price. We stayed a week and found it was perfect to spend some days relaxing by the 2 pools, having our massages, canoeing on the river or using the bikes to go into Pont-Audemer (which is a really charming place with plenty of shops and places to eat). The location is wonderful for exploring Normandy and beyond so on other days we took off and saw the delights of Honfleur, Bayeux and Giverny, all with in really easy reach.
Stayed 7 nights in Jul 2023

10/10 Excellent

Adeline Michelle

Stayed 1 night in Jul 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A restful stay
A quiet and relaxing location with an excellent restaurant.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing accommodation
We had seen the pictures and description of the bedrooms on the website and it all looked good. Unfortunately we found the reality to be different. We had chosen a room with air-conditioning but our allocated room (albeit with a balcony and a great view of the garden) was hot and had no air-conditioning. After some discussion we chose to move to an alternative room on the top floor, which did have ac. Although this was working when we checked into the room it stopped cooling during the night - we were told that it had recently been repaired but obviously, the repair couldn't have been done properly. Bedroom decor was very basic and could have been far better, especially as this was not a cheap stay. The bathroom was interesting. There was a bath with a shower attachment although it would have been impossible to stand and shower in the bath due to the sloping roof. I reckon that you would have to have been a contortionist to have been able to use the bidet conventionally. due to its positioning in a corner of the room. We did have dinner, and this was the bright spot of the stay, along with a particularly good bottle of burgundy. The decor of the dining room was generally good although it was spoilt but what looked like a shower curtain fixed to one of the walls (see photo below). Once seen it couldnt be unseen. Location was very good but we won't be visiting again in a hurry - the hotel needs to upgrade its rooms and for the description on the website to be more accurate.
Stayed 1 night in Aug 2022

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and beautiful. Personnel were very friendly and helpful. Town was closed for dinner with many options. Breakfast and coffee were good
Stayed 1 night in May 2022

4/10 Poor

thomas

Disliked: Amenities, property conditions & facilities
Very, very tired. Lovely house and location. Great garden, but hotel virtually untouched for decades. Also overpriced to start with and breakfast was extra.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel
Charming country home turned into a hotel. The owner greeted us and gave us a tour and some history of the place. Beautiful room with a terrace overlooking the outdoor pool and gardens. Definitely eat dinner at the hotel one night. It was one of our favorite meals in France.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a delightful 19th century mansion in beautiful forest/parkland on an island. Our stay coincided with a heatwave so we really appreciated the tree cover. We were upgraded to a garden room which had every facility we needed. The food in the restaurant was exceptional. Madame Yazbeck could not have been more helpful. Our only regret was our stay was only one night. We will be back!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are wonderful with many trees. The restaurant is excellent. I recommend the duck, as the chef recommends - pink. The staff offered great suggestions and personalized the visit.
Stayed 1 night in Jun 2019

8/10 Good

Angela, Chichester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel with lots of character.
This family run hotel offers lots of ambiance. The staff are friendly and welcoming and the setting is in tranquil garden next to the river. The only negative is that the spa facilities were not all included and not all working.
Stayed 1 night in Sep 2018

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best
Just a great place, handsome facility, friendly inn keepers, four delightful children and beautiful neighborhood.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
19th century chateau lacking some of the modern amenities but with an excellent restaurant and very friendly staff.
Stayed 7 nights in Aug 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Europe!
Love love love!! Beautiful place and soroundings!! Gave us an upgrade free!!
Response from Marcelle Yazbeck on 3 Apr 2018
Dear Barbara, Thank you for your lovely mail and we will be so happy to welcome you again. Many regards, The Manager and all the stuff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, interesting area and fantastic hotel set within large gardens own island, food was very good but a little pricey.
Stayed 1 night in Sep 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel. Expensive restaurant.
Lovely hotel in a quiet location in a busy French market town. Very good service and nice modern accommodation. Both an indoor and outdoor pool. Nice grounds, though a little bit run down. Excellent wi-fi. The restaurant is expensive though when compared to restaurants in the town.
Stayed 4 nights in Jun 2017

6/10 Okay

Antoine, Europe

Liked: Staff & service, room comfort
Peacefully situated hotel in unique setting
Stayed for a Sunday night bed and breakfast, and did not take advantage of the Spa facility on site. On arrival we were loudly instructed that we had wrongly parked the car in the staff area although that was not clearly marked. On looking at the menu prices for Dinner we decided to dine elsewhere.. Rooms very spacious en suite, although no elevator to upper floors due to age of the property. Some rooms in a separate annexe within the grounds..

10/10 Excellent

Nebojsa, Cobham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle Isle sur Risle Hotel
Nice small hotel, very friendly owner Lady and staff, excellent food. Would recommend!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely place and people, just a bit old
We had a lovely stay, and the people working at the hotel made us feel welcome and were incredibly helpful despite me no speaking a word of French. The place is beautiful, and there is plenty of room for parking and two lovely swimming pools. However, the hotel is a bit old and it doesn't have AC (despite it saying that on the listing) so it was a bit noisy sleeping with the windows open when cars started leaving in the morning. Also, the WiFi signal was erratic at best so I wouldn't choose it if we need internet to work remotely or something.

8/10 Good

nigel , preston, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in a nice location
Arrived with my wife for a 2 day short break. Warm greeting on arrival by Tim, who spoke excellent English and gave us an informed tour of the hotel. We stayed in a Romantic room, which was of a good size, comfortable bed and spacious shower. The quality of food in the restaurant was excellent, matched by the service. Breakfast was good, you pre-ordered the day before and it was served fresh and prompt. The grounds of the hotel are lovely. Our only complaint during our stay was the water pressure from the shower. However this in no way spoiled our stay. Nice indoor pool and outdoor pool was of good size, unfortunately the weather was such that we did not se it, Would stay again if ever in the area.
Gardens
Hotel
View of lake from grounds
Bedroom

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Robert, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucolic luxury by the river
The two of us and our 9 year old daughter had a great 4 day ay at this hotel. The setting next to the river with a lovely garden was very beautiful and calm. Not very close to tourist sites, but close enough for day trips (we went to Caen, Deauville, and Rouen). Staff were friendly and helpful. Food was delicious - though as I suppose befits a high quality resort it was not cheap, so we had 2 great dinners but skipped breakfast and ate out on day trips the other two nights. Pools indoor and out nice - our 9 year old particularly enjoyed the jets on the indoor pool.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay
Lovely stay in upgraded room with private terrace. Very welcoming staff. Nice indoor and outdoor pools and beautiful gardens.

10/10 Excellent

Marsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel.
We couldn't have asked for a better hotel - 10 out of 10. A wonderful experience made great by the fabulous owner, her staff and attention to detail both in the hotel and for our needs. Will definitely be going back for a longer stay. the hotel and gardens are quite marvellous.

4/10 Poor

fran, yorkshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing overnight stay. An amazing setting but our room was tatty / quirky. It smelt damp and the bathroom was impractical. After using the shower the whole room was flooded. Food was okay but expensive and the service was lacking. We won't be returning.

6/10 Okay

mark, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So disappointing
Wonderful staff trying really hard except for the lady at checkout who did not even ask how our stay was. So great staff but a sad sad hotel overdue for refurbishment (by a decade). Hotel vastly overpriced ......about 50% of what we paid would be OK. Cuisine is fairly good but dessert is clearly by a cook not a patissier. NOT a four star hotel........not even a pen and paper in the room to fill in the breakfast form (compulsory) to save cost. A bit like everything in this hotel. An injection of energy and investment in this place could make it so good......

8/10 Good

David, Maidstone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay for the price.
The hotel is on a picturesque island in the middle of the river Risle. There is a large industrial area just the other side of the river, but it's hardly noticeable as the gardens have got large trees all around the waters edge. Very pretty and original building inside, and also in a pretty good state of repair. Half board dinners were really good (4 courses). Drinks a bit expensive however, but I guess that's expected from a hotel. Grand piano made a really good atmosphere when one of the guests played it. Shame there's no resident player to play during dinner! Room 6 was one of the only standard rooms with a balcony - very pleasant. Outdoor pool could do with a cover and being netted more often, as it was full of leaves (so we didn't swim in it). Indoor pool all fine but not big enough to actually do any meaningful swimming. Staff all very friendly and helpful. Pont Audemer a pretty enough town. Worth going to the market on Monday mornings. All in all a very pleasant stay. At the price we paid for room+half board we were very happy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of Luxury Near Pont Audemer
Our room was luxurious and the balcony overlooked beautiful gardens next to the river.Dinner was served on formal surroundings and was delicious.Breakfast also was first class.A great experience

10/10 Excellent

Shane, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picturesque
Beautiful. Lovely hotel with great service

8/10 Good

wheretimebegins, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but expensive
The hotel is in a lovely location and the staff are friendly. However, there are touches missing which I would overlook at a cheaper hotel. The meal was excellent but my blue fillet was served rare, the wine wasn't decanted, we were not offered bread or serviettes until we asked for them. Lots of niggles but on the plus side, the heated indoor pool was lovely. The outdoor pool too although the entrance was via the breakfast room! Not fun in your robe! We were upgraded for free because the 3rd floor rooms were too hot but our upgraded room was in a complex a little way outside the hotel. As I say - lovely but for that price I want more. And I don't want breakfast to cost €18 either!!

10/10 Excellent

Cees

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waardering voor de aandacht van het personeel en de inzet voor het behoud van het karakter van dit monument. Ook de bijzondere kwaliteit van het diner maakt een verblijf in dit hotel tot een bijzondere ervaring. Het diner is wat aan de prijzige kant, maar daar krijg je dan ook wel wat voor terug.
Stayed 1 night in Apr 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

GOZDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Hans Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spædende gammelt sted på en ø
Gammelt hotel beliggende på en ø. Rokokomøbler og stoftapet. Fantastisk flot morgen buffet. God restaurant med lækker mad og gode vine.
Stayed 1 night in Oct 2023

8/10 Good

Benoit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I dont like the breackfest
Stayed 1 night in Sep 2023

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour pro, Cadre magnifique, dommage que je n´ai pas eu le temps de profiter des espaces.
Stayed 1 night in Aug 2023

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas d'ascenseur, la ville est un peu loin pour y aller à pieds, les repas de l'hôtel sont trop chers, on ne comprend pas bien ce qui est compris dans le spa
Stayed 1 night in Aug 2023

10/10 Excellent

Egzon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Most unique place in Normandy to stay!
Stayed 1 night in May 2023

10/10 Excellent

Charlotte

Stayed 2 nights in Apr 2023

8/10 Good

Martin Jan Bakkendorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Tres bien
Sejour de charme dans cet hotel noyé dans un beau parc. Excellent accueil personnalisé, personnel charmant. Tres agreable malgre une batisse qui commencerait a meriter une renovation .
Stayed 1 night in Jun 2022

10/10 Excellent

Emanuela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel Hotel de charme
Joli cadre et calme. Très bien. Personnel agréable
Stayed 2 nights in Oct 2021

8/10 Good

Manuel

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Tatsiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas désagréable mais pas inoubliable
Séjour familial. Bon accueil, service attentionné. Lieu agréable avec de bons équipements (piscine, jacuzzi, hammam, vélos) Chambres au rez de chaussée trop humides (même le linge et les serviettes sentent l'humidité). Les salles de bain gagneraient à être rénovées. Dîner dans une ambiance sympathique (vue sur le parc, pianiste...) mais la cuisine n'est pas du tout à la hauteur de la publicité (tataki avec du thon décongelé, canard quelconque servi presque froid, plat de salade facturé un euro alors qu'il s'agissait de remplacer un plateau de fromage, dessert pas franchement léger). Bref, pas désagréable mais pas inoubliable!
Stayed 1 night in Jul 2021