Hotel Ramah Hewan Peliharaan di Ponte Nuovo

"I loved this property. It’s a smaller city and we had a car so we drove to the train station and hopped on the train. The host at San Rocco was wonderful, very accommodating, handled our requests quickly and courteously. The restaurant is run by a man and his wife who previously owned a restaurant. The restaurant on Saturday evening was full to capacity because loyal customers have followed him to his new location. The food is fantastic and the service is excellent. Some of the rooms have been...

"Comida deliciosa, una gran atención por parte del personal desde el primer momento que llegamos hasta que nos fuimos, el hotel/habitacion muy limpio. Los paisajes alrededor para andar caminando espectaculares!"

"Das Frühstücksbuffet war grandios und abwechslungsreich. Jeden Tag wurde frisch zubereitet. Die Zimmer waren zu Beginn sehr sauber und wurden täglich gereinigt, das ließ leider in den letzten drei Tagen vor der Abreise etwas nach. Es wurde nur noch oberflächlich gesäubert. Das Personal im Landhotel an sich war aber top und sehr freundlich! Man fühlte sich wohl"

"Great hotel, beautiful views, recommend!"

"Nice comfortable clean smallish room. The breakfast was fine, affordable (12 euros) and convenient but the dining room when I get there was filled with dirty dishes, they were slow to bus tables. In their defense, I came to the breakfast room at 8 right after the morning rush. The lobby is a bit basic, but there was a place to sit and work or recharge your cell phone while you waited for your room to be ready. Taking the tram to the airport was easy, a ten minute walk and one stop from the...

"The check-in reception staff were excellent—efficient, welcoming, and professional, setting a strong first impression. Unfortunately, the breakfast experience fell significantly short. The staff appeared stressed, disengaged, and at times discourteous. The buffet was closed approximately 10 minutes before the stated closing time, which was both unexpected and inconvenient. On a Sunday, when breakfast was scheduled until 11:00am, an elderly guest seated at 10:46am was abruptly told, “it’s all...

"We booked this hotel because it said they have airport shuttle and it is 10 min away from airport since we are leaving early in the morning, however there was no shuttle service, although they will help you to call car service. So I felt this info was incorrect and misleading. We had to take taxi into center of Florence and took taxi back, we would booked other hotel in center of the city. Other than that, People were nice , we have no other issues. "