Cari Taman Karavan di Pontsticill

"We had a fantastic stay at the butchers arms. They were very friendly and helpful. We had a problem with another hotel and Andrew and his team couldn’t do enough for us. What a lovely place to stay. Very clean place. Bed was super comfy had a fantastic nights sleep. We will definitely stay again if in the area. Thank you Andrew and all the team for looking after us. 😊😊"

"Big changes since new ownership- none of them good unfortunately! 👎 Since new owners came in: Soap in rooms GONE ❌ Shower gel in rooms GONE ❌ Biscuits in rooms GONE ❌ Real butter in restaurant GONE ❌ Local cheese at breakfast GONE ❌ Fair midweek room rates£ GONE ❌ Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed! If your budget runs to a standard double room you’ll experience an uncomfortable dated...

"Very friendly staff, excellent breakfast."

"Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable"

"Great room"

"The staff are really lovely and helpful. The lady at the reception was very kind to me and helped me when there was an issue with the booking as Expedia had not sent the booking through properly and she still managed to find me a room. Second time I have stayed here and will definitely stay again ❤️"

"Double room #12. Sink plug not present and replacement plug didn't keep water in basin. Room NOT cleaned after 1st night and even after Double checking "please make up room" tag on the door handle after 2nd night, damp towels on shower floor and bed still not made up. But night Staff very helpful with fresh towels at midnight!"