Search Hotels with Pool in Pontsticill

"Booked an upgraded room and was given the disabled room. Asked to have a different room but they would not swap me. Hotel restaurant is beautiful presented and the food in Blok was superb. Staff in the spa were quite rude and did not provide me with a towel, suggesting I use a room towel?"

"The room was a decent size & the evening meal was really nice but the internet connection was terrible as my phone didn’t connect for the whole 2 nights we stayed there. Also the bathroom didn’t have a holder for the shower head which was very disappointing so really struggled to have a proper shower"

"Room had blood stains on curtains, dust everywhere. No towels and when asked for them one had stains on it.Cleanliness was poor and the lamp didnt work"

"Staff @ reception and restaurant were outstanding they were polite attentive and had a great sense of humour the spa was warm welcoming of a high standard "