Cari Hostel di Pontyclun

"Room was clean but an issue with extractor fan in bathroom. Staff very approachable and polite. Spa staff were exceptional. Food was fantastic especially the breakfast."

"Unable to contact hotel by phone tried for over 2hrs information. Had to return to the hotel to get information."

"Location was convenient for us but the room was noisy with music playing until after 11pm on both nights. Strange smell in the room and no reading lights or fridge."

"What an amazing Place. Amazing Hosts. Beautiful Scenery and Loads of horses around the property which my children loved. Elsa and her husband were incredible and so welcoming and genuinely nice people and checked wverything was OK for us and left us enjoy our time. The Cottage had lovely grounds and a lovely well kept secure garden for the dogs. The family are lovely. One of my dogs had a incident we had to nip out and left them briefly alone in cottage (we broke the rules) but he knocked the...

"The staff, from the pub to the hotel were absolutely wonderful! Very helpful and kind, telling me certain walking paths to get to the train station"

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"There was no easy access to the airport by foot. Taxi was ok. Room was clean but very hot. This was easily resolved by turning the radiator off and opening the window. We were misled when booking thinking that the restaurant would be open. We had to order takeaway and wait 2 hours for food. The hotel does not accept cash which seems to be the way everyone is going. Staff were friendly and chatty."

"3 Horse shoes was great, for some reason our bedroom got mixed up, was supposed to have a family room but got a double. Staff sorted the issue, i dont know but apparenty is was an Expedia mix up. Issue was sorted by the morning even though we arrived late, cool pub with a kids soft play and decent playground. Foods nice, staff great....."

"Das Hotel liegt sehr zentral. Das Personal ist nett. Es gab genug Auswahl beim Frühstücksbuffet und es war lecker. Die Größe der Zimmer war gut. Wir haben bei der Ankunft einmal das Zimmer gewechselt. Auch im zweiten Zimmer war bei genauem Hinsehen Staub an den Seiten von Wand und Fenster und es roch modrig. Zudem werden die Zimmer nur auf Wunsch gereinigt; darauf sollte man achten und immer Bescheid geben, wenn man möchte, dass der Mülleimer geleert wird. Die Betten waren bequem und sauber."

"The parking was good, always available . The room was pleasant. The food was good. The problems were - the position on a hectic main road, I didn’t see it mentioned on there review. The heat, though the weather was not hot you could barely open the windows and then had to shut them because of the noise of the traffic and then there was black mold on the bottom of the shower. The staff were pleasant though breakfast was not explained very well!"

"Copthorne is now our home in Cardiff every time we are in the City. The staff are always amazing specially Ryan."

"We arrived later than planned because of multiple road floodings in and around Cardiff, but staff was really helpful, breakfast was tasty and the whole place was very cosy. We would have loved staying more Nights."

"Handy car charging and nice room with a comfy bed and decent shower."

"Always a wonderful place to stay in South Wales."

"Aircon was a bit noisy in the room, pool And sauna were closed for refurbishment and don’t seem to have read this prior to booking?"

"Unfortunately the pool is still out of action but that aside it was a good stay. Very helpful staff very clean and comfortable room, good breakfasts, jams at the toast area gets messy and sticky perhaps a re-think needed there, parking excellent. Only grumble was the noisy extractor in our bathroom it needs replacing, we used torches to use bathroom in the night so as not to waken our neighbours but we did report it to reception and hopefully it will be fixed for next guests. Overall a clean and...