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Neya Porto Hotel

4.0 star property
This eco-certified retreat in Porto blends wellness with cultural immersion, offering stylish relaxation just steps from historic Ribeira Square.

Choose dates to view prices

In the heart of Porto Historic Center, Neya Porto Hotel offers a serene escape with aromatherapy and massages at its on-site spa. Savor local cuisine at Viva Porto restaurant, unwind with free in-room WiFi or enjoy views from the rooftop terrace. Guests rave about the delicious breakfast, attentive staff and convenient location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is Rp2.908.714
Rp3.206.566 total
includes taxes & fees
24 May - 25 May

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About this property

Neya Porto Hotel

  • Upscale family-friendly hotel near Ribeira Square
  • Near Porto Cathedral and Porto Historic Center, Neya Porto Hotel provides a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a body treatment, a deep-tissue massage or aromatherapy at the on-site spa. The on-site local cuisine restaurant, Viva Porto, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
  • Additional perks include:
    • Continental breakfast (surcharge), free bike hire and self-parking (surcharge)
    • An electric car charging station, express check-out and smoke-free property
    • A lift, massage treatment rooms and luggage storage
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All 124 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Changing tables, highchairs and children's books
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Art supplies, childcare services and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in the Biosphere and Green Key (Foundation for Environmental Education) – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 22 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 9365

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Neya Porto Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Neya Porto Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on 24 May 2026 start from Rp2.908.714, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neya Porto Hotel?

Self-parking is available for EUR 22 per day.

What time is check-in at Neya Porto Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Neya Porto Hotel?

Checkout is at noon.

Where is Neya Porto Hotel located?

This family-friendly Porto hotel is located in the historical district, within a 15-minute walk of Museum of Port Wine and Ribeira Square. Porto Historic Center and Porto Cathedral are also within 1 mile (2 km). Monchique Stop and Alfândega Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 535 out of 742 reviews
Rating 8 - Good. 145 out of 742 reviews
Rating 6 - Okay. 36 out of 742 reviews
Rating 4 - Poor. 8 out of 742 reviews
Rating 2 - Terrible. 18 out of 742 reviews

Reviews

Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff and ambience.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, great staff, good spa facilities and a nice quiet room.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Keren

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and super friendly and professional staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Haylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. The staff was welcoming and very professional. I went to the spa for a massage and Sophia took fantastic care of me. Everything was clean, relaxing, and overall a wonderful experience. Breakfast was great as well - they had buffet style with several options. If i return to Porto i will definitely stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

ju kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staffs and breakfast were great, but location was no the best.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Xian Si

Liked: Cleanliness, staff & service
The entire feel of the hotel is more on a 3 star than 4 star, from amenities to staff. Best part about the hotel is the view and rooftop.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were very friendly and breakfast was fresh. However, parking on site is a bit harrowing as you need to drive on the tram tracks to get into the garage (tight fit). Also, if you are on one end of the hotel around 5 am a party starts next door with pounding music waking you up!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location fronts the river. The rooms were comfortable with great views of the river. The roof bar was relaxing. The staff was friendly. Breakfast buffet was great. To reach other parts of Porto requires strenuous uphill walks.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu is fresh, with many, many options. The staff at this Hotel is AMAZING, so helpful and kind. The location is away from downtown, which is exactly what I wanted, and is across the street from the riverfront. There is easy access to a Bus Line, and is close to the Crystal Palace Garden. The only disappointing feature was the cost of breakfast. I've had similar breakfasts at other hotels which was included for free. 18 Euros seemed very steep to me.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite by the river and an easy walk to downtown. Very good breakfast selections.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Very clean and efficient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & helpful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

AHMET ERDEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent view.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Great Location

Absolutely gorgeous place in a great location!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff very helpful and convenient to walking to Riberas in Porto
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Really liked the breakfast overlooking the Douro River; Rooms are modern and confortable, You can get to Porto city centre walking in 15 minutes.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices around(I loved the restaurant attached to the hotel)very kind staff, comfy bed, great water pressure,clean room and beautiful view from the roof bar and my room.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, friendly staff, great breakfast
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Great location and hotel! Staff were friendly and loved on-site parking. Would definitely recommend!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view

Nice area, nice hotel, friendly staff, very clean. Overall a good experience. The bar upstairs has a nice view.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

JOHN

Perfect room overlooking the river Amenities therein were very satisfactory Staff very pleasant No shops nearby but that didn’t bother us as the rooftop bar satisfied all our needs!
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
A very modern and spacious hotel. Beautifully located with very friendly staff and wonderful views from the rooftop bar. We had a nice meal there and it is easy to walk into the town. I loved the cool aesthetic of the new and old blended together.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portugal Trip

Great location on the Douro River
Stayed 2 nights in Jul 2025