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"The rooms were lovely, spacious and very well kept. The staff throughout the hotel were gracious and friendly. The indoor and outdoor pools were lovely! The spa was beautiful and their staff were excellent. "

"Very kid friendly and very clean/great service!"

"An excellent hotel. "

"Modern, newer, central hotel in a pedestrian only street. So be aware you will have to walk a short distance with your luggage. We parked in a small public lot a 5 minute walk up a hill (parking is free on weekends). Beds are comfortable. I booked a standard room which is not that big but fine for a short stay. Stayed one night at the beginning of our trip to Sao Miguel and then 2 nights at the end. Had a terrace the first time and no terrace the second time. Preferred having the terrace room but we didn’t have a chance to use it the first stay. Second time we stayed, the bathroom had less counter space (not enough for two people’s toiletries) and the AC was not working. We asked them to take a look and they said they fixed but I don’t think it was really working - or well. Not a huge problem as it was cooler at night so we opened the window (no screens) all night to allow cool air inside. But I would have preferred to keep it closed (for noise - I’m a light sleeper). breakfast was good with a sufficient selection of cheeses and meats, pastries, breads and juices. You could also choose from a small à la carte menu - eggs, eggs Benedict (delicious), pancakes (no maple syrup). You may have been able to order more than one item, but the eggs Benedict (one egg) was enough for me along with the buffet items. We also used the indoor pool which looks really cool and has some interesting features (buttons with jets in the corners) but for an indoor pool it should be warmer. "

"Great location"

"Beautiful hotel with great amenities."

"Excellent, clean hotel with superb breakfast."

"Excellent experience, excepcional customer service. Very clean and cozy room."

"Excellent location. Wonderful staff. Front desk reception Sonia is a wonderful person. Definitely would stay again "