Search Hotels Near Presence Medical Group, New Lenox

"The rooms were so beautiful, the casino was a hit or miss, the parking is easy in the garage. The staff was nice for the most part, but there was a few misinformations given to me when it came to questions I had. Overall I would give it 9/10. I would come back again!"

"Hotel was clean and had a nice lobby. The food and drinks at the bar/restaurant were very good. The suite was great for me and my husband who goes to bed much earlier than me. The bed was very comfortable. However, some of the finishes in the suite definitely needed attention, i.e. scratched wood trim and was a bit dated. But, the real issue was the water pressure, it was terrible and we had to shower under just a stream. Wasn’t what I was expecting from DoubleTree. We were only there for one night so we managed, but if it had been any longer I would have asked to be moved."

"I love staying at this hotel for the ambience and the quietness of the surrounding area. The lake/pond and walking trails make the lodge feel miles & miles away from the highway. "

"Staff was nice, place was nice pool was not functioning unfortunately. The only bad part is Expedia says it has a continental breakfast and that is not the case you have to pay and it’s not cheap. "

"Breakfast was a joke. The pool was filthy and wasn’t cleaned from day to day. "

"Room had mold all over the tub, the bathroom was all dusty. A sofa chair was horribly stained everywhere, the carpet had pieces missing and to top it off when we woke up kids could not use the pool a whole day. I reached out before our stay to make sure pool was available because that’s all my boys wanted to do was swim. I will not be staying here again, they moved us to another room and it wasn’t any better. "

"Super nice, friendly staff. They made my stay a delight. The room was clean and comfortable! Lots of shopping and restaurants nearby. "

"Ernesto was fantastic simply because of his professionalism and attention to detail. "

"The handle to get in the pool is loose and needs to get fixed and smoking should not be allowed in the room "