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Santo Refugio Heritage Hotel

Property class: 3.5

Choose dates to view prices

Located close to Great Pyramid of Cholula, Santo Refugio Heritage Hotel provides a terrace, a garden and a library. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Breakfast available
The current price is Rp1.846.725
Rp2.197.603 total
includes taxes & fees
22 Aug - 23 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a TV mounted on the wall, a bathroom with a sink and mirror, and a shower area.

Superior Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Room

A breakfast tray with croissant and orange juice on a patterned bedspread.

Design Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Double Room

A hotel room with two beds, a painting on the wall, and a window with curtains.

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A spacious bedroom with a large bed, a wooden wardrobe, a sitting area with a chair, and a large window providing natural light.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Cholula, a neighbourhood in San Andrés Cholula, Santo Refugio Heritage Hotel is in the entertainment district and near the airport. Great Pyramid of Cholula and Zócalo de Puebla are notable landmarks, and travellers looking to shop may want to visit Triangulo Las Animas Shopping Center and Angelopolis Commercial Center. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. Discover the area's water adventures with nearby swimming, or enjoy the great outdoors with hiking/biking trails. Visit our San Andrés Cholula travel guide
Map
Santiago Momoxpan, San Andrés Cholula, PUE, 72775

What's nearby

  • A sunset with the sun low on the horizon, casting a warm glow over a parking lot with trees in the background.
    University of the Americas Puebla
    5 min drive - 3.0 km
  • A lush green hill with a person taking a photo. In the background, there are two large bell towers with domes.
    Great Pyramid of Cholula
    11 min drive - 5.6 km
  • Explanada Shopping Center
    17 min walk - 1.5 km
  • Ice Arena Puebla
    6 min drive - 1.9 km
  • Church of Our Lady of Remedies
    9 min drive - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    26 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    27 min drive

Restaurants

  • Starbucks
    20 min walk
  • Porco Rosso
    5 min drive
  • Taquería Maju
    19 min walk
  • Amorcito Corazón
    6 min drive
  • Perez Grill
    5 min drive

About this property

Santo Refugio Heritage Hotel

  • Hotel near Great Pyramid of Cholula
  • Located close to Triangulo Las Animas Shopping Center and Metropolitan Auditorium, Santo Refugio Heritage Hotel provides a terrace, a garden and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
  • You'll also enjoy perks such as:
    • An indoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), access to a nearby indoor pool and express check-out
    • Meeting rooms, a banquet hall and wedding services
  • Room features
  • All guest rooms are individually furnished, and include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Changing tables, children's books and art supplies
    • Rainfall showers, free toiletries and hairdryers
    • 32-inch LCD TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 195 to 390 for adults and MXN 95 to 225 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Library

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: MXN 350
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 350
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 590, per pet, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 195 to 390 for adults and MXN 95 to 225 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 590 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Santo Refugio Heritage Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:30 AM to 9:30 PM.

How much does it cost to stay at Santo Refugio Heritage Hotel?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Santo Refugio Heritage Hotel on 22 Aug 2026 start from Rp1.846.725, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santo Refugio Heritage Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 590 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Santo Refugio Heritage Hotel?

Self-parking is free at this property.

What time is check-in at Santo Refugio Heritage Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of MXN 350 (subject to availability). After-hours check-in is not available.

What time is check-out at Santo Refugio Heritage Hotel?

Checkout is at noon. Late checkout is available for MXN 350 (subject to availability).

Where is Santo Refugio Heritage Hotel located?

Located in Cholula, this hotel is 2 mi (3.2 km) from Great Pyramid of Cholula, and within 6 mi (10 km) of FINSA and Triangulo Las Animas Shopping Center. Angelopolis Commercial Center and Metropolitan Auditorium are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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