Search Hotels Near Pueblo Serena, Monterrey

"Cafetería services were awful and staff isn’t profesional. For the cost of services the complemtary coffee wasn’t at sure. Food was awful and got charged for a omelette that had nothing but just eggs. When we ask the attendant he said they forgot to mention there was no trimmings to make the omelet. I would not recommend the kitchen service at all. Cleaning lady was 5starr on her service. And si was the front desk. Kitchen not even a 1star. Sorry just being honest. "

"Excellent"

"Everything was very good very nice people. The only thing is the restaurant too expensive for the class of food."

"This hotel is outdated and needs a good renovation. Water from the shower was all over the room bathroom (Even with the door closed), drain was half blocked so a pool on the shower was created. Floors were full of scratches and trims were all broken or damaged. Bed was OK They provide a bare minimum of bathroom amenities (be prepared to bring your own stuff) Hotel is well located but seems like they dont care about guests complaints."

"Excellent location near restaurants and shopping malls. Staff were great and attentive. Room was clean and had a great view. Will definitely go back and stay again in future. "

"AC malfunction, handle on toilet didn't work, was beoken. Had to take 2 elevators to get into the room. Won't be staying here anymore:("

"The room was excellent—Room 802 exceeded my expectations, and I was very happy with my stay. I would like to sincerely thank you for your kindness and attention to detail. I especially appreciate being placed on a higher floor, as I always prefer those rooms and find them the most enjoyable. Thank you again for making my experience so pleasant."

"public restrooms are in very bad condition and pretty smelly "

"Todo bien Limpio, accesible"