hotel Marquesa

Property class: 2.5

Choose dates to view prices

Reviews

7.6 out of 10
Good
At hotel Marquesa, you can look forward to a free breakfast buffet, a free daily manager's reception and a terrace. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
The current price is Rp2.257.137
Rp3.254.996 total
includes taxes & fees
4 Oct - 5 Oct

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar

Room options

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a chair, and a window with curtains.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, Balcony, Valley View

A hotel room with a bed, a bedside table, a mirror, a sink, and a shower.

Standard Double Room, Balcony, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a sofa, a chair, and a window with curtains.

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Basic Double Room

A double bed with a wooden headboard and two bedside tables, each with a lamp.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
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About the area

San Telmo, a neighbourhood in Puerto de la Cruz, is home to hotel Marquesa. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jardin Aquatico and Botanical Gardens. Pueblo Chico Theme Park and Laberinto are also worth visiting. Visit our Puerto de la Cruz travel guide
Map
C. Quintana 11, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • A historic building with arched windows and a stone facade.
    San Juan Church
    1 min walk - 0.0 km
  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    2 min walk - 0.2 km
  • San Telmo Promenade
    2 min walk - 0.2 km
  • Puerto de la Cruz Town Hall
    3 min walk - 0.3 km
  • Taoro Park
    10 min walk - 0.9 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    35 min drive

Restaurants

  • Olea (Pinxos Bar)
    2 min walk
  • Aquanama
    3 min walk
  • Don Carlos
    1 min walk
  • cofradia de pescadorea Gran Poder De Dios puerto de la cruz
    2 min walk
  • Koffushi
    1 min walk

About this property

hotel Marquesa

  • Hotel located in San Telmo
  • You can look forward to a free breakfast buffet, a free daily manager's reception and a terrace at hotel Marquesa. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Luggage storage, a lift and a banquet hall
    • A 24-hour front desk and a vending machine
  • Room features
  • All 152 rooms feature comforts such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Restaurant dining guides, guidebooks and local maps
    • A personal chef, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 14
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 30 December 2026 to 8 January 2027 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet (varies based on length of stay), plus a one-off cleaning fee of EUR 30
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: EUR 15 per pet (varies based on length of stay) plus a one-off EUR30 cleaning fee
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 14

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number H-38/4-9

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does hotel Marquesa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at hotel Marquesa?

As of 3 Oct 2026, prices found for a 1-night stay for 2 adults at hotel Marquesa on 4 Oct 2026 start from Rp2.257.137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is hotel Marquesa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. A cleaning fee of EUR 30 also applies. Service animals are exempt from fees.

How much is parking at hotel Marquesa?

This property doesn't offer parking.

What time is check-in at hotel Marquesa?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at hotel Marquesa?

Checkout is at noon.

Where is hotel Marquesa located?

Located in San Telmo, this hotel is steps away from Church of Nuestra Senora de la Pena de Francia, San Juan Church and San Telmo Promenade. Puerto de la Cruz Town Hall and Eduardo Westerdahl Museum of Contemporary Art are just steps away.

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Reviews

hotel Marquesa Reviews

7.6

Good

8.6

Cleanliness

7.8

Amenities

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Room and bathroom were clean but slightly dated (cupboard didn’t match rest) but it was roomy. No aircon which I understand in the oldest part of hotel but not in the newer where I was. The downstairs was lovely old Spanish style as was the front. Pool is tiny so don’t expect to do laps but nice seating area up there. Breakfast was buffet style with a good variety of hot and cold. Staff were friendly and the reception staff spoke good English. The WIFI is good in reception and reasonable in room. The meals and in the public restaurant/bar were very good and as a resident I got 10% discount. Great central location but it’s a couple of mins walk from drop off point for transfers and longer from bus station.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great option for budget Before mentioning any negatives, I want to start by saying the staff were amazing and highly professional. The person who greeted us was one of the best hotel staff members I’ve ever encountered and truly deserves recognition. It’s also worth noting that this is a 3-star budget hotel, so expectations should be set accordingly—you generally get what you pay for. The main building has great charm, being over 300 years old, which adds character to the stay. We booked a budget room (Room 104), which had a small courtyard but lacked any real views. One of the major concerns was the lack of air conditioning. Although units are present, they don’t work effectively. During summer, the island gets very hot, and the room often felt like an oven, which made it uncomfortable at times. The pool is small but serves its purpose well as a place to cool off. There is also a sun terrace with around 40 loungers, which is a nice touch. Breakfast was included, but as part of a budget offering, the hot food could have been better. It was often cold, and unfortunately, the plates provided didn’t fit in the microwave to reheat the food. The bathroom was missing sink plugs for both the sink and the bath, which was inconvenient. It would also have been a big improvement if the room had a fridge. On the positive side, the hotel is in a great location in a lovely town, ideal for those looking for a quieter holiday
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
No WiFi in the hotel room! Really? Are we in the 21th Century? Breakfast wasn't great and tasty.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ha encantado el hotel está muy bien situado en una zona cercana a la playa que facilita la movilidad para ir ver sitios de interés o para darte un baño en la playa. Me ha encantado la habitación y la piscina en el último piso. Volvería aquí sin duda.
Stayed 4 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
No me gustó que tuvimos
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026