Hotel Mewah di Puerto Plata

"I chose this hotel because it presents itself as a luxury resort, with rates around $400 per night. Unfortunately, the quality of the room and the overall condition of the property did not meet what would reasonably be expected at that price point. The main curtain in my room was covered in visible paint stains and remained that way throughout my stay. For a hotel positioning itself as luxury, this level of visible wear and lack of attention to detail is disappointing. Maintenance across the...

"It was our 2nd stay in 3 months. It was just as wonderful the 2nd time. We absolutely love staying here. The staff are all so friendly and helpful. It’s only a 10 min walk to the grocery store, a 1 km walk on the beach to all the fun little restaurants and beach bars on Cabarete Beach and about the same in the other direction to Kite Beach. "

"The room was very nice and clean "

"The resort was on a nice location sorrounded by beautiful mountain views. The pool was very relaxing and gym was met all my needs. Staff was genuinely kind. I enjoy speaking to each and eveyone of them "

"Within the first 24hr of our stay, we experienced a number of issues which ultimately resulted in us leaving after one night (booked for 4 nights). - the day before checking in, we received a message stating that the property was trying to charge our card for the whole booking even though we had already booked and paid in full through Expedia. Luckily the bank rejected the payment and we resolved the issue with the property. -upon arrival, we noticed a lot of damage to the room. looks like...

"I didn’t like the food at the buffet or restaurants. Entertainment wasn’t poor not much going on. "

"spite all the negative reviews I had seen about this hotel, I was genuinely and pleasantly surprised. It is an excellent hotel, with exquisite cuisine and a wide variety of options. The beach is beautiful, the grounds are lush and well-maintained, and the staff is outstanding."