All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was clean and the staff were helpful. The Saturday breakfast was great.
Christopher
Stayed 2 nights in May 2024
Response from Management on 20 May 2024
Thank you Christopher for taking the time to share your feedback and experience with us and others. We are pleased to hear you had a great stay and hope to see you again in the near future!
2/10 Terrible
Jonah
17 May 2024
Disliked: Cleanliness, staff & service
Room was dirty and smelt bad.
Jonah
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Danielle (not Jonah), we are sorry to hear you did not have a great experience during your stay. The good news is that this is by far a rare thing to have someone leave such awful comments. The majority of our reviews are indeed very positive. In some ways, we think unfair as you certainly had no problem staying in the room and using it for your entire stay without saying a word. We strive to provide exceptional stay experience but this cannot be done if the guest isn't willing to communicate so we can fix a problem. Thank you.
This motel was much better then i expected it to be. For being an older motel and it being Pullman it was perfect only thing I can complain about is the beds are only doubles so small but we made it work! Go COUGS!
Vanessa
Stayed 2 nights in May 2024
Response from Management on 10 May 2024
Thank you Vanessa for this great review and feedback. Go Cougs!
The staff were very friendly, informative and accommodating. Even made it possible to park my small U-Haul trailer in their no-parking spot. Would definitely recommend this location. Thanks again for making our visit easy and smooth. Stay blessed l!!
Steven
Stayed 2 nights in May 2024
Response from Management on 8 May 2024
Thank you Steven for this awesome review and great feedback of our property. We are so pleased that you had a great experience both with the staff and the property itself. Thank you again for your recommendation and blessings right back at you!
8/10 Good
Reina
5 May 2024
Liked: Cleanliness, staff & service
The bed was comfortable and convenient to WSU. I appreciated the complimentary water and snack in my room. Very simple motel but met my needs for my 2 night stay.
Reina
Stayed 2 nights in Apr 2024
Response from Management on 8 May 2024
Thank you Reina for this great review and great feedback. Many reviews agree with you that our beds are comfortable! We hope to see you again soon...
I didn’t like the lady knocking at my door at 9:22am on Saturday morning!
Kristin K
Stayed 2 nights in Apr 2024
Response from Greg/Manager on 28 Apr 2024
I would not like anyone knocking at my door either that early in the morning. That is why I am so thankful that all motel/hotels have Do Not Disturb Sign for the very reason. I am so sorry the staff bothered you that early in the morning.
Convenient location, reasonable price, and cleanness.
Patrick F
Stayed 1 night in Apr 2024
Response from Management on 23 Apr 2024
Thank you Patrick for this great review!
8/10 Good
chas
21 Apr 2024
Liked: Cleanliness
Clean and comfortable
chas
Stayed 1 night in Apr 2024
Response from Management on 23 Apr 2024
Thank you Chas for taking the time to share your feedback.
6/10 Okay
Jonathan
21 Apr 2024
Jonathan
Stayed 1 night in Apr 2024
Response from Management on 14 May 2024
Thank you Jonathan for rating your stay at our motel. In the future, if you would please leave feedback, it would be appreciated. We strive for excellent feedback and rating and need to know where we could improve. Thank you.
My stay was terrific. I did not use the housekeeping staff while I was there, but did interact a couple of times. Everyone was friendly and helpful. The room was quiet and quite roomy. I will definitely stay again. Thanks.
Paula Kay
Stayed 3 nights in Apr 2024
Response from Management on 21 Apr 2024
Thank you Paula Kay for this great review and such kind words. We hope to see you again soon!
We came for UI's parent weekend and we had a great time. The motel was clean and quiet and the staff was very friendly. I would definitely stay there again!
Kevin
Stayed 2 nights in Apr 2024
Response from Management on 17 Apr 2024
Thank you Kevin for this great review and kind words. We are so pleased you had a great time...
For being an older property, we were pleasantly surprised. They have done a nice job renovating. Felt safe, clean and comfortable room . Be aware they are outside doors and there is no elevator. Front desk was super nice. Not a bad stay at all
Linda
Stayed 1 night in Apr 2024
Response from Management on 8 Apr 2024
Thank you Linda for taking the time to share your feedback. We hope to see you again soon!
6/10 Okay
Leslie
Travelled with partner
8 Apr 2024
Liked: Staff & service
It was just fine for what we needed for Family weekend in Pullman.
Not clean but it was decent for us for the weekend. I suggest washing the comforter/bedspread please.
Leslie
Stayed 2 nights in Apr 2024
Response from Management on 8 Apr 2024
Thank you Leslie for sharing your thoughts. We apologize if the bedspread needed washed - it must have snuck by us. Why not bring this to our attention right away so we could have replaced it immediately for you? Our goal is provide great service at a great value and we are sorry that we missed the mark on this one.
6/10 Okay
Isaac-Jacob
5 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Isaac-Jacob
Stayed 2 nights in Apr 2024
Response from Management on 7 Apr 2024
Thank you for taking the time to rate your stay Isaac. We greatly appreciate feedback, good or not-so-good - this is how you can help us improve. If you have the opportunity, please contact us to provide more details as to how we can get your next stay a 5 out of 5. Thank you again...
Thank you Laura for review of our motel. We are happy to have hit the mark on providing a safe, clean room at a great value!
6/10 Okay
Adrianna, Port Orchard
Travelled with partner
25 Mar 2024
Liked: Staff & service
I loved how homey it was and how nice the staff were. I didn't like the ants in my first room, but they moved us to another room free of charge. Also was annoyed by loud neighbors, luckily the stomping and yelling/laughing stopped after 10pm but the snoring was all through the night lol!
Adrianna
Stayed 3 nights in Mar 2024
Response from Mangement on 25 Mar 2024
Thank you Adrianna for taking the time to share feedback on your stay. We don't like ants either so rest assured, we addressed that issue immediately and appreciate your understanding in having to move to a different room. Unfortunately when there is an event and the property is full, it can get a little noisy but as you stated, by 10pm we strictly enforce quiet time. It is important our guests get to enjoy their sleep. Snoring we can't do too much about though but keep in mind we offer noise machines and ear plugs if a guest next door is sleeping "too" soundly...
Thank you Ashley for taking the time to rate your stay and provide feedback. We hope to see you again soon...
8/10 Good
Lisa
19 Mar 2024
Liked: Cleanliness, staff & service
Great location!!! It’s basic but it works for me!!!
Lisa
Stayed 2 nights in Feb 2024
Response from Management on 19 Mar 2024
Thank you Lisa for taking the time to share your feedback.
8/10 Good
Michele
17 Mar 2024
Liked: Cleanliness, staff & service
Tub is dated. My wall was adjacent to stairs and it must be very thin because I heard people going up and down. My window was open when I arrived which made me feel unsafe.
I also do not appreciate the policy of “non refundable” and “check in before 9pm”. Both limited my choices.
Michele
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thank you Michele for the rating of 4 out of 5 and we appreciate your continued patronage having stayed with us multiple times.
Located in downtown, easy walking distance to restaurants. Short driving distance to WSU and shops. Motel is updated and kept in good condition. Staff are polite and helpful.
Noel
Stayed 7 nights in Feb 2024
Response from Management on 13 Mar 2024
Thank you Noel for this great review!
10/10 Excellent
Stephen
25 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Stephen
Stayed 1 night in Feb 2024
Response from Management on 13 Mar 2024
Thank you Stephen for this rating of 10 out of 10!
Reasonable rates, walk to downtown and close to WSU. Good restaurants close by. Clean. Ice machine is upstairs?
Bonnie
Stayed 1 night in Feb 2024
Response from Management on 13 Mar 2024
Thank you Bonnie for taking the time to leave your feedback. YWe are so pleased you found our motel conveniently located and clean. Yes, the almost new ice machine is on the 2nd floor!
6/10 Okay
Teresa
Business traveller, Travelled with pets
22 Feb 2024
Liked: Cleanliness, staff & service
It was a clean and quiet motel room, perfect to put your head down etc with your pet. Location was great for what i needed and some good eats close by.
Suggestions- Maybe no carpets for your pet friendly rooms. More sanitary, easier clean etc
And 2- consider making more mordern looking, updates.
Teresa
Stayed 1 night in Feb 2024
Response from Management on 13 Mar 2024
Thank you Teresa for taking the time to share your feedback with us. So happy to hear that the room was quiet and clean!
Excellent stay, tidy and clean rooms/quiet, Spacious parking area and perfectly maintained,
Thanks to the property management. surely we will return again soon.