Hotel Romantis di Puncak

"WC in damage, no water tank flush. AC disappeared the cool menu (only fan & dry). TV lost channels. Several times calling for Technicians to repair. Exhausted! Last day asking a male receptionist for late checkout, only be allowed 30 minutes for 1 room whereas I booked in total 3 rooms. Although we checked out almost at 1pm due to waiting for porters. Worst part, after going home, the hotel staff called me for payment which they forgot to charge when I checked in untill checked out (I thought...

"Great hotel for family holiday, big swimming pool and kid playground. Wide variety breakfast selection.Near from Puncak main road."

"I love suite room with private pool... Next time l Will be here again"

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"tumben kemarin check in sangat lama. datang pukul 2 siang dan baru dpt kamar pukul set.4 karena lambatnya dibersihkan kamar untuk type deluxe"

"Secara keseluruhan cukup baik, pada awalnya ada perbedaan antara kamar yg dipesan dgn yg tersedia. Kamar luas. Tp segera diperbaiki sesuai dgn permintaan. Sarapan oke dan variatif."

"One of the less expensive hotels I looked at but with the best reviews and i can see why now! Excellent in every way and all the staff were so respectful, helpful and friendly. Special mention for Peni , a trainee, who went out of her way to help me. Also Sheira . Both ladies are a real asset to the Hotel . I initially booked for a week but extended to 3 weeks here bcs I rate it so highly "

"Di kamar hotel terutama di kamar mandi banyak semut merah yang besar"