Excellence Punta Cana - Adults Only All Inclusive terletak di area Uvero Alto, Punta Cana, berlokasi di sebelah lapangan golf dan di pantai pribadi. Nikmati keindahan alami Pantai Macao dan Pantai Arena Gorda, bagi yang ingin mencari aktivitas dapat mengunjungi Cana Bay Golf Club.
Taman Air Sirenis Aquagames dan Taman Air Splash juga patut untuk dikunjungi. Dengan snorkeling dan berselancar/bodyboarding di sekitar, ada banyak petualangan yang menanti Anda di perairan. Kunjungi panduan perjalanan kami untuk Punta Cana
Punta Cana (PUJ-Bandara Internasional Punta Cana) - 46 menit berkendara
Restoran
Lobby Bar
8 mnt berkendara
Ice & Coffee Shop
8 mnt berkendara
Buffet Macao
9 mnt berkendara
Jade Japanese Restaurant
9 mnt berkendara
Restaurante Steak House
6 mnt berkendara
Tentang properti ini
Excellence Punta Cana - Adults Only All Inclusive
Properti mewah all-inclusive ini dekat dari Taman Air Sirenis Aquagames
Di sebelah lapangan golf, 3 bar tepi kolam renang, dan bar kolam renang merupakan beberapa fasilitas yang disediakan di Excellence Punta Cana - Adults Only All Inclusive. Dengan fasilitas seperti pantai pribadi dan scuba diving, properti ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda dengan perawatan wajah, perawatan tubuh, atau manikur dan pedikur di spa yang ada di properti. Di 11 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, dan masakan Meksiko. Kelas aerobik dan kelas yoga ditawarkan di pusat kebugaran; aktivitas lainnya meliputi voli. Akses Internet nirkabel gratis serta teras rooftop dan pusat perbelanjaan di properti tersedia untuk semua tamu.
Manfaat tambahan mencakup:
4 kolam renang outdoor serta bar kolam renang
Parkir mandiri gratis gratis
Layanan limo/towncar, 3 lapangan tenis outdoor, dan meja pemesanan tur/tiket
Penitipan koper, kopi/teh di lobi, dan bell boy
Ulasan tamu memberikan nilai yang bagus untuk restoran, pantai, dan kolam renang
Fitur kamar
Semua kamar 461 memiliki kenyamanan seperti layanan kamar 24 jam dan panggilan internasional gratis, serta manfaat seperti seprai premium dan pilihan bantal. Ulasan tamu memberikan penilaian tinggi untuk kamar kebersihan kamar di properti ini.
Fasilitas lainnya termasuk:
Daur ulang, lampu bohlam LED, dan Pembuatan kompos
Kamar mandi dengan bathtub dengan aliran air dan shower pijat air
Televisi LED dengan saluran TV premium
Balkon atau patio berperabot, ruang duduk terpisah, dan Produk pembersih ramah lingkungan disediakan
Rincian all-inclusive
Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).
Uang tip dan pajak
Termasuk uang tip dan uang tip tambahan dari tamu diterima.
Makanan dan minuman
Termasuk semua makanan prasmanan dan à la carte, makanan ringan, dan minuman
Layanan kamar 24-jam
Minibar dalam kamar (termasuk semua minuman)
Persediaan minuman keras di kamar
Aktivitas dan fasilitas/peralatan
Termasuk semua kegiatan di lokasi dan penggunaan fasilitas dan perlengkapannya.
Kegiatan air
Bersnorkel
Kegiatan darat
Bersepeda
Fasilitas kebugaran
Golf mini
Sepakbola
Tenis
Kursus tenis
Bola voli
Kursus/kelas/permainan
Aerobik
Memasak
Dansa
Bahasa
Pilates
Fitnes air
Yoga
Hiburan
Hiburan dan aktivitas di dalam hotel
Pertunjukan hiburan di hotel
Pesta bertema
Penghargaan dan afiliasi
Properti Bersertifikat Ramah Lingkungan
Properti ini berpartisipasi dalam EarthCheck, program yang mengukur dampak properti terhadap salah satu atau beberapa aspek berikut: lingkungan, komunitas, warisan budaya, dan ekonomi setempat.
Antar jemput bandara 24 jam pulang pergi atas permintaan dengan biaya tambahan
Antar jemput ke kawasan sekitar (biaya tambahan)
Layanan limo/town car
Gratis parkir mandiri di properti
Parkir mandiri terbatas di properti
Makanan dan minuman
1 bar kolam renang
1 kedai kopi/kafe
11 restoran
12 bar/lounge
3 bar tepi kolam renang
Kopi dan teh di area umum
Restoran di properti
Agave
Chez Isabelle
The Grill
The Kitchen Table
The Lobster House
Aktivitas menarik
2 bathtub air panas
3 lapangan tenis outdoor
4 kolam renang outdoor
Gym
Kelas fitness
Kelas yoga
Ruang uap
Sauna
Scuba diving
Spa layanan lengkap
Tempat belanja
Voli
Kenyamanan
Fasilitas laundry
Penitipan koper
Resepsionis 24 jam
Salon
Toko Souvenir/kios koran
Layanan tamu
Bantuan tur dan tiket
Layanan concierge
Layanan merapikan tempat tidur
Layanan pernikahan
Paket tunangan/pernikahan
Pembersihan kamar (setiap hari)
Porter/bellboy
Staf multibahasa
Outdoor
Di pantai pribadi
Handuk pantai
Kebun sayuran
Taman
Teras atap
Spa layanan lengkap
14 kamar perawatan
Area perawatan outdoor
Aromaterapi
Body wrap
Facial
Hidroterapi
Manikur/pedikur
Pemandian Turki
Ruang perawatan pasangan
Sauna
Spa buka setiap hari
Aksesibilitas
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
Antar jemput bandara dengan fasilitas difabel
Dapat diakses kursi roda (dengan batasan)
Lift (lebar pintu 80 sentimeter)
Meja concierge dapat diakses kursi roda
Meja pendaftaran dapat diakses kursi roda (tinggi 113 sentimeter)
Plang braille/huruf timbul
Lainnya
14 gedung
2 lantai
Arsitektur gaya Kolonial
Aula resepsi
Kebijakan daur ulang komprehensif
Menggunakan produk pembersih ramah lingkungan
Minimal 80% pencahayaan menggunakan LED
Opsi makanan vegan
Opsi makanan vegetarian
Penangkaran hewan liar dengan perlakuan manusiawi
Pendidikan budaya dan ekosistem lokal
Peralatan makan yang dapat digunakan kembali
Ruang merokok khusus
Setidaknya 80% makanan dari sumber lokal
Tersedia sarapan vegetarian
Tidak ada sedotan plastik
Fasilitas kamar
Kamar tidur
Pilihan bantal
Seprai antialergi
Tempat tidur premium
Tirai kedap cahaya
Kamar mandi
Bathtub dan shower terpisah
Bathtub dengan semprotan air
Handuk disediakan
Jubah mandi
Kamar mandi pribadi
Pengering rambut
Perlengkapan mandi desainer
Sandal
Shower dengan pijatan air
Sikat dan pasta gigi
Hiburan
TV LED dengan saluran kabel premium
Makanan dan minuman
Air minum kemasan gratis
Layanan kamar 24 jam
Mesin pembuat kopi/teh
Minibar
Lainnya
AC (pengatur suhu)
Brankas yang dapat memuat laptop
Daur ulang
Kipas angin langit-langit
Lampu LED
Meja tulis
Pengomposan
Produk pembersih ramah lingkungan
Ruang duduk terpisah
Sakelar hemat energi di kamar tamu
Shower hemat air
Telepon
Telepon internasional gratis
Toilet hemat air
Kebijakan
Check-in
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja
Check-in lebih awal tergantung ketersediaan
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Semua tamu harus menunjukkan kartu identitas berfoto resmi yang valid dan kartu kredit pada saat check-in untuk biaya lain-lain.
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak berusia di bawah 18 tidak diperbolehkan berada di properti khusus dewasa ini; semua tamu yang berusia 18 ke atas diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya antar jemput bandara: USD 238 per orang (pulang pergi)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Tersedia transaksi non-tunai
Properti ini menggunakan sistem daur ulang air limbah dan produk pembersih ramah lingkungan
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Ketidakdatangan harus dibayar penuh, termasuk pajak dan biaya layanan.
Perlu diketahui
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Anak-anak berumur 18 tahun ke bawah tidak diizinkan di properti khusus dewasa ini
Hanya tamu terdaftar yang boleh menginap di kamar
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Sedang ada pembangunan gedung di dekatnya dan mungkin ada kebisingan dari pekerjaan tersebut
Tamu di bawah 18 tahun tidak boleh masuk spa
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)
Properti ini juga dikenal dengan nama
Adults All Inclusive Punta Cana
All Inclusive Adults Punta Cana
All Inclusive Excellence Punta Cana
Excellence All Inclusive Punta Cana
Excellence Punta Cana Adults Only
ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
Excellence Punta Cana All Inclusive
Punta Cana Adults
Punta Cana Adults All Inclusive
Punta Cana All Inclusive Adults
Excellence Punta Cana Adults All Inclusive
Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
Excellence Punta Cana Adults
Excellence Punta Cana Adults All Inclusive Punta Cana
Excellence Punta Cana Adults Punta Cana
Excellence Punta Cana Adults Only All Inclusive
Excellence Punta Cana - Adults Only All Inclusive Punta Cana
Pertanyaan umum
Apakah Excellence Punta Cana - Adults Only All Inclusive memiliki kolam renang?
Ya, properti ini dilengkapi 4 kolam renang outdoor.
Apakah Excellence Punta Cana - Adults Only All Inclusive ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Excellence Punta Cana - Adults Only All Inclusive?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Excellence Punta Cana - Adults Only All Inclusive?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di Excellence Punta Cana - Adults Only All Inclusive?
Check-out pada pukul tengah hari.
Apakah Excellence Punta Cana - Adults Only All Inclusive menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya USD 238 per orang.
Apakah ada manfaat all-inclusive di Excellence Punta Cana - Adults Only All Inclusive?
Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Snorkeling, Bersepeda, Golf mini, dan lainnya.
Di mana lokasi Excellence Punta Cana - Adults Only All Inclusive?
Terletak di Uvero Alto, properti pinggir pantai ini juga menawarkan lokasi di sebelah lapangan golf, 3,4 km dari Taman Air Sirenis Aquagames, dan 13,3 km dari Pantai Macao. Pantai Arena Gorda dan Cana Bay Golf Club juga berada dalam 25 km.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Excellence Punta Cana - Adults Only All Inclusive
9,2
Luar biasa
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,6
Kebersihan
9,4
Fasilitas
9,6
Staf & layanan
9,4
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 1955 dari 2615 ulasan
10 - Sangat Bagus
1.955
Penilaian 8 - Bagus. 390 dari 2615 ulasan
8 - Bagus
390
Penilaian 6 - Cukup Baik. 150 dari 2615 ulasan
6 - Cukup Baik
150
Penilaian 4 - Buruk. 59 dari 2615 ulasan
4 - Buruk
59
Penilaian 2 - Sangat Buruk. 61 dari 2615 ulasan
2 - Sangat Buruk
61
Ulasan
10/10 Sangat Bagus
Elyssar
Bepergian bersama teman
3 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is by far the best resort we have been to in Punta Cana. The selection of food was great. The breakfast has several options, the steakhouse served the best steaks. The Asian restaurant has very good food. The coffee shop served very good coffee , pastries and ice cream. The gym was great also serving healthy juices. The staff was very friendly and polite. The activity during the day were great. There was always beds and towels available around the pool and the beach. This resort is good for a relaxing vacation. Not much was going on as night entertainment. I would highly recommend it for a nice relaxing vacation.
Elyssar
Menginap 8 malam pada bulan Maret 2026
10/10 Sangat Bagus
Robert, Stamford
Bepergian bersama teman
3 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The adult only vibe is great, the properties beautiful, the staff is friendly and very gracious!
Robert
Menginap 4 malam pada bulan Februari 2026
10/10 Sangat Bagus
Michael
Bepergian bersama teman
3 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property is absolutely amazing. The resort is so clean and beautifully smelling!! The staff was amazing and super respectful and attentive
Michael
Menginap 5 malam pada bulan Maret 2026
6/10 Cukup Baik
Boris
2 Apr 2026
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
I heard many great things about this place and had high hopes- however, the experience itself was just okay…
1. The food at the buffet was all lukewarm where the hot food wasn’t hot and cold wasn’t cold..
2. The food throughout the rest of the resort were also okay but nothing blew our mind. Our worst meals were at the buffet and Spice (their sushi was one of the worst we ever experienced, we rather have gotten sushi at our local supermarket at home) Strangely the best thing we had were the mashed potatoes at The Grill.
3. Our room was nice at first, however after we showered in our first day, we noticed water dripping from the fan in our bathroom, we requested a different room but they insisted that maintenance will take care of it, which they did partially- as it started to drip again but not so much as the first time that we didn’t really care. But after that, we noticed every place we went to, they couldn’t find our room number and name. It wasn’t until our last night there that they did in fact change our room from the first initial complaint, and yet they didn’t notify us or give us new room keys. So the entire stay we were stuck with a room with a dripping ceiling fan…
4. We were looking forward to some of the programs they had to offer such as the dance lessons- however even after going to the location, it never happened. Seems like they switch the times up last minute without updating guests or the schedule on the app they provided.
5. However the location was nice,
Boris
Menginap 3 malam pada bulan Maret 2026
8/10 Bagus
Jane Elizabeth
Bepergian bersama teman, Bepergian bersama keluarga
2 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was exceptional. Our party of six enjoyed the pool and swim up bar, tennis clinic, pool/ping pong, and arts and crafts. We had an excellent experience at the Spa- incredible massages and loved the hydrotherapy session that was included. Staff were wonderful in all locations except for the lobster house and spice restaurants where service was very slow and unfriendly. We felt we were imposing by being there and the food at both of these restaurants was poor. Some of it was inedible - like the crab cake and clam chowder at the lobster house and the salmon sushi at Spice. Because it was so poor. Food at the kitchen buffet was great for breakfast and lunch, but the other restaurants were average at best. We were also disappointed to learn that the beach, while beautiful, was considered to be "unswimmable" most of the year. We would have chosen a different resort if we had know this as we all love to get in the ocean when on a beach vacation. The only time we were able to do that was when we booked a snorkeling trip. Overall, the resort amenities and super helpful staff made the trip special. We had a great time and if you aren't into getting in the ocean and don't mind average food, this will be a good destination for you.
Jane Elizabeth
Menginap 5 malam pada bulan Maret 2026
10/10 Sangat Bagus
Claire
Bepergian bersama teman
1 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very relaxing,beautiful property ,staff very helpful ,we will definitely come back. The excursions were great. we stayed there for five days but I really wish we’d have stayed seven days. I could’ve enjoyed the resort more.
Claire
Menginap 5 malam pada bulan Maret 2026
8/10 Bagus
Risha
Bepergian bersama teman, Bepergian bersama keluarga
1 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful beach, resort & views, the staff was so kind. Only down side was food was bland at some of the restaurants but there was also definitely some great ones like the buffet
Risha
Menginap 5 malam pada bulan Maret 2026
10/10 Sangat Bagus
Ana
Bepergian bersama teman
1 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had an amazing stay! The hotel is truly great—very clean, with delicious food and drinks, and a fantastic entertainment team that made everything fun and enjoyable.
The customer service was excellent from start to finish, and we felt very well taken care of throughout our stay. We were also celebrating our 20th wedding anniversary, which made the experience even more special.
Highly recommend!
Ana
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
Samantha
Bepergian bersama teman
31 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellence all inclusive was an absolutely beautiful resort to stay at. The staff were incredible and looked like they genuinely enjoyed being there. Special shoutout to rancel he was absolutely amazing. The food was 4/5 stars for my boyfriend and I. The pool area was very big. We also loved the pickle ball court and the gym was the nicest i’ve seen from a hotel. I would recommend this resort to anyone!
Samantha
Menginap 5 malam pada bulan Maret 2026
10/10 Sangat Bagus
shelly Lisa
Bepergian bersama teman
30 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was clean and fresh. Loved the added touch with the turn down service. Everyone was super helpful and friendly! Would definitely recommend it.
shelly Lisa
Menginap 7 malam pada bulan Maret 2026
8/10 Bagus
Mariam Mary
29 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was ok the rooms were way too humid and the beds were wet. The pool and bar was very nice the staff was amazing for most part!
Mariam Mary
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
Nichole Renee
29 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best resort hands down everything is great!
Nichole Renee
Menginap 6 malam pada bulan Maret 2026
10/10 Sangat Bagus
Shaciya, Albany
Bepergian bersama teman
29 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Number 1 in cleanliness and hospitality. Very where I was very clean and the staff were all amazing! Found was great and bar drinks were great as well!
Shaciya
Menginap 4 malam pada bulan Maret 2026
8/10 Bagus
heliena
28 Mar 2026
Disukai: Kebersihan
The place was nice
heliena
Menginap 6 malam pada bulan Februari 2026
10/10 Sangat Bagus
Peter Murray
Bepergian bersama teman
28 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool was lovely. We enjoyed floating from one end to the next and meeting lots of people along the way.
Peter Murray
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Evangelina
Bepergian bersama teman
28 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the perfect spot for fun, rest and pamepring.
Evangelina
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Timothy, Union
27 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Timothy
Menginap 6 malam pada bulan Januari 2026
10/10 Sangat Bagus
Ziping
Bepergian dalam rombongan
26 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me and friend having so much fun in the resort also the staffs are super nice and friendly
Ziping
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
Jejuan
25 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best resort I’ve stayed on everyone is so kind property is nice and clean and the restaurants on resort are great overall great experience
Jejuan
Menginap 12 malam pada bulan Maret 2026
8/10 Bagus
Rebecca K
Bepergian bersama teman
25 Mar 2026
Disukai: Kebersihan
EPC was a nice resort, but not the higher end that we were used to during our stays at other Excellence Resorts. The hotel is aging but they are constantly working to upkeep the grounds. The rooms are not as luxurious as their sister hotels, for example the shower has painted walls, not tile. The service was no where near what we experienced in other Excellence locations. The bellhops and check in at the Excellence club was great, but service in other areas was less friendly. Our bright spot for restuarant service was Davey at Chez Isabelle who was so friendly and pleasant. The bartenders were just ok, it felt like no one really went out of their way to be friendly. Just doing the job. The entertainment staff and offerings were poor. They did not attempt to engage people in the few activities that were offered, and did not attempt to enhance participation. By far the worst entertainment team I have seen.
The other biggest issue were the menus at the restaurants. They have been reduced to such small offerings that at times it was hard to find something that sounded good, and often the items did not match the descriptions in the menu at all. Even the items which have been on the menus for years the recipes and presentations have declined.
We met many people who have been here several times, but I would not return to this particular resort in the Excellence group.
Rebecca K
Menginap 6 malam pada bulan Maret 2026
8/10 Bagus
Christopher
Bepergian bersama teman
25 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property, seating, shade, pools, beach were all amazing, among the best resorts we've been to.
Christopher
Menginap 5 malam pada bulan Maret 2026
10/10 Sangat Bagus
Emma Mae Anna
Bepergian dalam rombongan
24 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay was exactly what was needed
Emma Mae Anna
Menginap 7 malam pada bulan November 2025
6/10 Cukup Baik
Brittany
Bepergian bersama teman
24 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The resort was very accommodating and staff was very friendly and happy most of the time. The only thing we wished would've been different was the variety of food options and quality of food. It was very average for the value of the stay in my opinion. It also would have been nice for the International Buffet to be open for dinner hours as well, there were limited options. The drinks were great and guest accommodations were amazing.
Brittany
Menginap 4 malam pada bulan Maret 2026
8/10 Bagus
Karina Kuznecova
Bepergian bersama teman, Bepergian bersama keluarga
24 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All restaurants need improvements, the food quality, presentation, ambience, and service. The menus are not exciting. They don’t serve salads or healthy sides and the protein is low quality.
The duck was over salted, the fish was over cooked and dry, the appetizers are very small.
Overall, not satisfying dinners, also service at the restaurants luck hospitality.
Karina Kuznecova
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
Kelsey
23 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every single staff member went above and beyond for us as guests.
The service was superb.
The food was great.
The rooms are a bit outdated but still very clean.
We had an amazing time here and that is 100% because of the staff.
We would stay here again!