Search Hotels Near Quail Creek Golf Course, Fairhope

"My wife and checked in about 3 pm Friday and unpackèd we left the room and came back about 11 pm . We went to bed about 11:15 and noticed the pillowcases did not smell clean it was almost a sweaty smell.Due to the latenesso th hour I didn't call anyone that complain until the next morning.When I got out of the shower appx 7am It smelled like our room had been smoked in or very close to our room.I reported it to the front desk about 8:30 am Saturday and and told them we would be back between 12 noon and 1pm we would like everything taken care of because we would have to get ready for a wedding that afternoon. The Hotel rep didn't see to concerned.even when I told him we were having to transfer our clothes back to our car to avoid getting a nicotine smell to them.It was so inconvenient and the room was sprayed with something like Lysol to mask the nicotine odor. It appeared to last about an hour and the odor was back again. No one ever checked on us to see if we we.satisfied with the room after we çompained.We checked out of our room about 745 am this morning I called the front desk to let them know we were checking out and were dissatisfied with everything that happened. Their were no apologies offered nor a reduction price for the room we stayed in. Holiday Inn Express nearly ruined our trip.We have stayed at Holiday Inn Express.several times and used Hotels.com severaltimes but we were so disappointed with both we will probably never use either.again."

"Hotel is slightly run down. Could use some updating. Lady at front desk sparky. Housekeeping staff very nice. Great location and centrally located. Breakfast is hit and miss. Dining room chairs definitely need some help,chairs are very worn."

"The check in process was quick and the staff was super friendly.The room was clean and spacious. There was plenty of television channels. The bed was fairly comfortable. They offered a free breakfast but we did not try it. There is an antique/picker store right next door and it was awesome! Starbucks close by also. I would stay here again. Thank you!"