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Hotel Bethel Puerta del Cielo

3.5 star property
Downtown Querétaro retreat where travelers can enjoy spa treatments and arcade games before stepping out to explore the historic city center

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Hotel Bethel Puerta del Cielo, in Downtown Querétaro, offers a peaceful base for city exploration. Enjoy massages at the on-site spa or the arcade/game room. The international restaurant serves meals, and dry cleaning service handles your travel wardrobe needs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite. 1 Queen Bed with Sofa Bed

Junior Suite. 1 Queen Bed with Sofa Bed | In-room safe, individually furnished, desk, iron/ironing board

Junior Suite. 1 Queen Bed with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite 1 King Bed with Sofa Bed

A cozy room with a bed, a desk, a chair, a ceiling fan, and a window with curtains.

Suite 1 King Bed with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located in Downtown Querétaro, a neighbourhood in Querétaro, Hotel Bethel Puerta del Cielo is near the airport and near a boardwalk. Aqueduct of Santiago de Querétaro and Querétaro Old Train Station are local landmarks, and some of the area's attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón. Looking to enjoy an event or a game while in town? See what's going on at Josefa Ortiz de Domínguez Auditorium, or consider a night out at Industrial Club of Queretaro. Spend some time exploring the area's activities, including winery tours. Visit our Querétaro travel guide
Map
Invierno No. 29, Col. Centro, Querétaro, QUE, 76000

What's nearby

  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    6 min drive - 2.3 km
  • Zenea Garden
    9 min walk - 0.8 km
  • Plaza de Armas
    12 min walk - 1.0 km
  • Teatro de la Ciudad
    12 min walk - 1.0 km
  • Querétaro Cathedral
    14 min walk - 1.2 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    39 min drive

Restaurants

  • El Galpón
    5 min walk
  • La Casa Verde
    5 min walk
  • El Curandero
    1 min walk
  • El Cachanilla Tacos & Beer
    4 min walk
  • Bar "Gene
    3 min walk

About this property

Hotel Bethel Puerta del Cielo

  • Hotel near Aqueduct of Santiago de Querétaro
  • Take advantage of a terrace, a garden and an arcade/games room at Hotel Bethel Puerta del Cielo. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Tiberias, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and evening entertainment
    • Tour/ticket information, a 24-hour front desk and books
  • Room features
  • All guestrooms are individually furnished, and include comforts such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Kitchens, full-sized fridge/freezers and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (MXN 200 per day)
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 180 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ajalon
  • Tiberias

Things to do

  • Arcade/game room
  • Books
  • Evening entertainment

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 180 per person
  • Nearby parking fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Bethel Puerta del Cielo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bethel Puerta del Cielo?

Hotel Bethel Puerta del Cielo doesn't offer parking.

What time is check-in at Hotel Bethel Puerta del Cielo?

Check-in start time: 3 PM; check-in end time: 5 PM. After-hours check-in is not available.

What time is check-out at Hotel Bethel Puerta del Cielo?

Checkout is at noon.

Does Hotel Bethel Puerta del Cielo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Bethel Puerta del Cielo located?

Located in Downtown Querétaro, this hotel is within a 5-minute walk of Centro Cultural Casa del Faldón and Querétaro Old Train Station. Theater of the Republic and Zenea Garden are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bethel Puerta del Cielo Reviews

9.4

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Un lugar único, bien ubicado, para gente tranquila y sin pretensiones, solo pasarla bien
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Precioso, más por tu dinero. El staff muy amable y en todo momento cordial.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

CDMX

Liked: Cleanliness
Disliked: Staff & service
This hotel is not suitable for young children. I called in advance and staff told me it was perfect for young children but upon arriving the room had dangerous staircases and an open banister. The rooftop is also not secure for children ans its view is on a construction site. Also, expedia description says it has its own self-park parking but it is inaccurate. Hotel uses a third party parking lot a few blocks away from the hotel.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable para pasarlo en pareja

El hotel es bellísimo, vale la pena quedarse dentro y cocinar tu propia comida. La atención es espectacular
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marco de MONTERREY

Increíble atención personalizada. Un paraíso en Querétaro
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Elif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and cute hotel close to Centro Historico

The staff welcomed us very warm! During our stay we really felt special here. This boutique hotel has super cute and clean rooms on 2 floors. The hotel has a beautiful rooftop with a chill area and hammocks. The entire staff was very very friendly, helpful and such nice to us. The location of the hotel is about 3 blocks away from the Centro Historico (about 5 walking minutes). We stayed here for a night with our friends and really appreciate the treatment! I highly recommend this hotel.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar con calor de hogar

Desde la llegada hasta nuestra partida, estuvimos colmados de atenclones. ¡GRACIAS POR TODOS SUS DETALLES!
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para descansar !!!!!!!

Excelente atención al cliente , muy cómodo , limpio . Muy agradable estancia !!!!
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel muy cerca del centro y con un concepto excepcional
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE ES POCO

De verdad pocos hoteles que te hacen sentir como en casa. Este es uno de ellos . Todo edpectacular! Hermoso! Comodo, ubicado, el servicio edpectacular , la comida muy rica! Mis hijos decian que el lugar merece 8000 estrellas! No descuidan ni un detalle . Nunca habia edtado en un hotel boutique, este solo tiene 10 habitaciones hermosas y quedamos invitados a regresar! Justo lo que queríamos, algo rustico, pequeño en el centro de Qro pero con lujo y conodidad. Luisa y todo el equipo de atencion increible . Muchas gracias
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bethel

Excelente atención personalizada por la administradora y el resto del personal. Es un hotel pequeño y muy acogedor con habitaciones de tamaño apropiado para familias
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

virgilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

REGRESARIA

MUY BONITO HOTEL LA COMIDA EXQUISITA , LUISA SUPER AMABLE ASI COMO TODO EL PERSONAL
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decoración muy original tanto en las habitaciones como en las zonas comunes. Zona de descanso muy agradable. Camas muy cómodas. Servicio especialmente cálido.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice

Good food, comfortable bed, friendly and helpful staff. Treated like family, the staff went way out of their way to ensure every thing went smoothly. Very well maintained and impeccably clean. This was a difficult three days for us, for what we had to get done. Staying here was an excellent choice.
Stayed 3 nights in Oct 2017
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100 % recomendado

Excelente atención
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019