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"Just very underwhelmed with our stay. The property felt unusually quiet, even over spring break, which was surprising. We called regarding our water heater not working and never received a follow-up, which was frustrating. Check-in was also quite slow, we waited about 40 minutes with only two groups ahead of us. We had been told to expect an upgrade, but it wasn’t offered, nor was any form of credit or acknowledgment. Additionally, the pool conditions were disappointing. One of the main pools had very murky water, and the other was not heated, making it difficult to enjoy either. Overall, the experience didn’t meet expectations, especially given the standard the property aims to uphold."

"Bad breakfast"

"Easy check in & out. Great parking. Super clean & comfy bed & great big bathroom "

"Our second time staying at this location we loved it. Jennifer was helpful with nearby restaurant favorites as well as the on sire dining. We hope to return in the summer. "

"The birthday present was perfect for my son! He loved it!"

"Great Place"

"Great staff great location great room "

"Would definitely stay here again"

"This hotel was absolutely breathtaking, upon checking in I had thee best service from the front desk clerks. When walking into our room we noticed the showers had mildew in the corners, and our balcony was not clean. I walked to the front desk and the girls were so helpful and got us into a new room. The new room was bit cleaner but still not what I expected from a 4 star Sheraton. The second room also had mildew around showers, behind the bed where the headboard rest was filthy and filled with dust. Although my stay here was enjoyable and delightful, I think the housekeeping needs to be reviewed. "