Hotel Keluarga di Reading

"I heard a few bad reviews so I was a bit apprehensive about booking . The moment I arrived at the reception it did take a few moments for the staff to allocate a room but it wasn’t a long wait I was approached with smiles . The staff are friendly and always helpful . The room was exceptionally clean , equipped with a microwave /fridge freezer and cutlery /mugs /tea and coffee /milk and a kettle . I slept like a baby . No Air conditioner but a fan but to be fair it’s a 3 star hotel so I...

"Ive been to dinner here but never stayed - needed last minute accommodation and was pleasantly surprised - didnt realise the reception was there "

"Our room was large and spotless. "

"Cleanliness "

"It's waq an amazing experience, from the cleanliness to customer service is top notch. Breakfast was f8ne but would preferred more variety like waffles or pancakes "

"Unfortunately I have experienced this hotel at it's best. The staff were nice and my room was upgraded to a suite which was a lovely touch considering I stayed with my two children. The hotel is tired, there was lightbulbs out in the room, wallpaper peeled and framework missing from the doors. The shower was yellowing and when used sprayed from cracks behind the shower head. When on the balcony you can see the other half of the hotel which is closed off and unused. It has no roof and some of the...

"Bright, clean, pleasant and polite staff, excellent food"

"Hotel moderno com fácil acesso é muito agradável , "