Hotel dekat Regal Kingstowne

"Breakfast was great"

"Upon checking in, the young man at the front desk was not friendly or helpful. My mom, an 80 yr old woman has trouble walking around so I asked him where the elevator is located in which he just pointed to the back. The bathroom needs updating and one of the toilet paper holder was broken and fell to the floor as I reached to get some toilet paper. The only good thing about the place was wheh I talked to the front desk kiosk about an hour extension to our stay the day of check out, she said she...

"Staff (every person we encountered) was extremely courteous and went out of their way to be helpful and cheerful. Unusual in this day and time! Very professional. We would highly recommend this hotel to friends and family when visiting Mt. Vernon or surrounding area."

"Rug is room was worn and torn. Supposed to have a restaurant and bar...bar was open 1 evening and closed the entire rest of time. No restaurant...only breakfast bar. Lobby needs to be updated"

"The housekeeping staff was excellent. They were so accommodating. The graveyard frontdesk female worker needs to be replaced. Her demeanor and rudness will hurt business!"

"On a business trip, good breakfast, slept good."

"I had a 2 queen bedroom booked through Expedia. However, when I arrived I was informed that they only had King bedroom available. Mind you I had this reservation months in advance coming from SC for my sister’s graduation. Not to mention I was traveling with kids. So of course hearing only a king bed was available was alarming considering I been had the reservation. However, I was offered a roll away bed. Don’t get me wrong the woman at the front desk was very apologetic and helpful with...

"I’m really good about reading the reviews before booking a hotel. When I booked my hotel the reviews were all positive about the amenities and rooms. I did receive an email in January saying that the hotel had sold but didn’t think anything of what I read would be wrong. One of the things I liked was the hotel offered a shuttle from the airport. Well, the new company does not do that. We arrive to our hotel, the day of check-in and the place looks vacant. We got to our room and the hallways...

"I like that they had Breakfast everyday my family and I didnt have to go out for that and the location was perfect near various restaurants and Outlets"

"Liked the outside seating was nice relaxing quiet"

"lots of constuction"

"Location and accessibility was good"

"Very enjoyable stay - comfortable beds and close to the Metro. Liked that they had a bar to meet up with friends. We did not eat at the hotel but other restaurants were in close proximity. I would stay there again."

"I stayed at a motel 6 near Harrisburg, Pennsylvania a week ago. It was a horrible place. Was almost not going to use motel 6 anymore. After coming in here it's amazing the difference. The people that run in this place are amazing. The cleanliness the friendliness everything was clean. Property was maintained. The parking lot was taken care of. This hotel kept me a customer motel. 6"

"Nice clean and spacious room. Excellent breakfast service from 6:00 to 10:00 am."

"From the time I entered the hotel the guy at the desk, sorry I don’t remember his name, was immediately pleasant, professional and friendly. The room was very clean and comfortable. I enjoyed my stay here."

"Parking $18 is expensive and you have to pay for it to a third party over the Internet. Then the garage is a good long walk from the lobby. Internet access is expensive at $12.95. Breakfast is also expensive and there really is no close alternatives."

"An amazing stay, 10/10 would absolutely book again."

"The staff was nice. The hotel and room were clean but the bed was so uncomfortable."

"I have noticed that the amount shown on my guest folio does not match the amount charged to my credit card. I have already sent messages and emails regarding this issue, but I have not received any response so far. This matter is urgent, and I kindly request your prompt attention and resolution. I would appreciate it if you could review this discrepancy and get back to me as soon as possible."