Hotel dekat Regency Square Mall

"There were repairs made to the wall inside the room. Plaster was all over the wall and carpet. The bathroom had clean towels, but the tub was not clean. Used soap and hair still in the tub, on the shower wall and floor beside the toilet. Even saw a large bed bug crawling on the pillow on the bed."

"Breakfast and what they call a happy hour but can easily be dinner are better than most other hotels."

"Great breakfast."

"When I pulled up to the entrance, I saw a lady arriving with a bag of food. I thought nothing of it. When I went to the check-in desk, there was no attendant. I called out, looked around, and in the dining area--no one responded. I thought this is weird, so I waited, and after about ten minutes, the lady I watched entering the lobby with a bag of food was actually the customer service attendant. I'm guessing she left to get food or had someone deliver food to her in the parking lot. She...

"It was clean and comfortable"

"It is quiet, clean and in convenient location. Service and hospitality were exceptional"

"My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine."

"I had a wonderful stay at this hotel. The staff was incredibly friendly, welcoming, and always willing to help with any request. The room was clean, comfortable, and well-maintained, with all the amenities needed for a pleasant stay."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"This is honestly one of the nastiest hotels I have ever stayed in and i have stayed in some CHEAPPPP hotels. My first room had no ac, and black mold all over the bathroom. Then I got moved and the next room the toilet didn’t even work. The carpets in the hallway are disgusting and the laminate flooring in the rooms is peeling. I never usually complain but I was here for my best friends funeral and it was already a trying time just to be left in the nastiest hotel in Virginia."

"Place was clean staff was friendly but you should offer a complimentary breakfast most places offer a breakfast you have to pay for everything at your establishment"

"Have been there several times. Always an excellent experience"

"Rooms were ok clean but micro wave didn't work and temp to cold couldn't adjust ac"

"The staff working the night I checked in was very friendly. They made me feel welcomed."

"Really delicious breakfast, so many options and a lot of space to accommodate families. Room was really spacious and up to date, charging ports and full kitchen with appliances etc. Very comfy beds, loved our stay!"

"This is a no frills clean comfortable room. We had made a reservation for a room with two beds, it it was late when we arrived and they put us up in two single rooms w/o giving us a hard time or charging us anymmore money. This is a great location convinieny to Dominion CC and next to the shopping area."

"I thoroughly enjoyed my stay. The rooms were clean and very nice. Staff was lovely, parking is easy and accessible& breakfast was really good& great variety! Would definitely book again"

"Don’t go to this hotel; find somewhere else to stay, please. You have to pay for parking while staying there, and when I arrived, the room didn’t have a remote control for the TV. The staff had to come back to my room several times for about 30 minutes to change the channel on the TV. Then, on the remote, it said Netflix, but you can’t watch it because they were in the process of switching it over. I won’t be going back there; I woke up this morning to find charges on my account. SMH.""

"During my one-week stay I had several problems with my key access to my room. I paid ahead of time for the full week my room access card would not work on at least 5 occasions. Each time I had to go to the office to have my keycard "fixed", and had to wait in line behind other guests who were signing in to even talk to the counter person. The Motel seems to be understaffed. Having said that, the room was clean,; and otherwise adequate for my needs. My phone didn't work for my entire stay, I was...

"Was great, would stay again if at Richmond"