Riau Archipelago hotel guide. Banyan Tree hotel in Riau Archipelago, Riau Islands

"Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking. "

"The morning breakfast has a good variety of food. Bed was ok but pillows were a little soft. Internet access was good. They have daily shuttle to the 3 malls, but would be good if more frequent timings for the shuttle, if not need to take grab or gojek to the hotel. The hotel is reasonable in pricing also. A family friendly hotel. They have 2 pools, one for the kids also. Even have a kids room and daily kids activities."

"We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too. "

"Nice and spacious, friendly staff.. Wide variety of buffet breakfast"

"Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us. "

"Great hotel and is always my favorite one to stay. Nice and comfortable to stay here, shopping malls and eateries is all around this hotel and within walking distance. Friendly receptionist and staff of this hotel, especially Shalbrina always never let me down. Try this hotel’s hospitality if you anyone wish to visit Batam."

"Amazing place to stay! "

"Na"

"Beautiful hotel, spacious, well renovated, many lighting in the room for different areas, hotel provided ample drinking water and complimentary minibar drinks, friendly front desk. Breakfast was a bit confusing for new guests, long and confusing waiting for services like juice and egg station, they lack clear signage about how to order juice and egg from staff who lack English conversation skills. Location was a bit far from many popular areas. It stated that there was a medical center within the hotel but it was closed when my family was sick and needed to access medical help. The room was locked and the front desk said it would be closed for the whole day. We did not use the service but the hotel offers free shuttle to and from the ferry, that is helpful."