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Reviews of Hampton Inn Richfield

2.5 out of 5
Hampton Inn Richfield
1100 W 1350 S, Richfield, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 664 reviews" "
Rating 8 - Good. 179 out of 664 reviews" "
Rating 6 - Okay. 65 out of 664 reviews" "
Rating 4 - Poor. 27 out of 664 reviews" "
Rating 2 - Terrible. 14 out of 664 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in May 2024

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was so dirty I even took pictures. Cereal mashed in the carpet and even in the air conditioner. Hair in the bathroom on the floor, toilet and tub. If it wouldn't have been so late I would have immediately asked for a different room. I will not be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Travelled with pets, Travelled with partner
Liked: Amenities
Hampton inns have almost always been reliable for great service
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff even when we were coming in after 12 in the morning
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
basic accommodations, all very current. Hard for us old-times to navigate parts.
Stayed 1 night in Apr 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay at this location. It's always clean, staff is friendly and I feel safe, especially if I'm on an upper floor!
Stayed 2 nights in Apr 2024

6/10 Okay

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Good Breakfast. Nosy heater. Remote controls for window shade was confusing
Stayed 1 night in Apr 2024

10/10 Excellent

william

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent breakfast very clean great helpful staff Very nice clean room
Stayed 1 night in Mar 2024

10/10 Excellent

Lhea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a breath of freshness checking in at Hampton Inn Richfield, Utah branch, coming from a not-so-good hotel the night before. The room looks very pleasing to the eye with the way it was decorated. The bathroom was very clean, and user-friendly. The staff were nice. Overall, a great place to stay for the price you pay.
Stayed 1 night in Mar 2024

2/10 Terrible

Brisa

Stayed 1 night in Mar 2024

8/10 Good

Angie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable beds. The walls and doors were not very sound proof. I could hear the next room neighbors conversations. They weren’t even being loud. That’s awkward.
Stayed 1 night in Mar 2024

4/10 Poor

Conrad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a busy weekend in Richfield due to high school wrestling state finals. I booked a hotel room with two queen beds two months in advance to accommodate my family of four. We got there and they put us in a room with one king bed. My kids are teenagers and are fully grown. When I explained the situation to the front desk they said they couldn’t change our room because they were completely booked. When I pointed out I had booked my room two months in advance they said there was nothing they could do. They said they would have the manager contact me but I never heard anything. There was no room to put a roll away bed in the room. Luckily at the last minute my 6’ tall son decided not to come otherwise he would have had to sleep out in our truck on a freezing cold night. Needless to say none of us got a good night’s sleep. We were still charged full price for the room. We stay in Richfield several times a year for sporting events but we won’t come back to this hotel again.
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lanice

Travelled with family
Stayed 1 night in Feb 2024

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia overbooked so didn’t get the room I paid for
Stayed 2 nights in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
Nice, quiet, comfortable, easy to get to Great breakfast
Stayed 1 night in Oct 2023

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Shannon

Stayed 1 night in Jan 2024

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small pool/hot tub and cramped breakfast area, other than that it was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Vignesh

Disliked: Property conditions & facilities
The room was clean. The shower was not good. Poor water pressure and the shower head wasn’t working well. The AC unit was making clicking noises all night. Wasn’t terrible but a bit inconvenient. The WiFi was bad and kept dropping. This wouldn’t be a major issue except that the cell phone data and connection is also not great at this location.
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Stayed 1 night in Dec 2023

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Karry

Stayed 1 night in Dec 2023

10/10 Excellent

Marcia

Stayed 1 night in Dec 2023

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's Richfield, what can I say about that? No hotel in Richfield is ever going to be GREAT. The Hampton Inn was predictably "okay" just like usual. The outer security door was not closed and could not be closed (so not secure). The vending machine only takes CASH (NO credit cards) and does not give change, and the front desk would not make change for us.
Stayed 1 night in Nov 2023

10/10 Excellent

Cara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and breakfast was good!
Stayed 1 night in Nov 2023

8/10 Good

Molli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the interstate and there was a great steakhouse right across from it. Breakfast was wonderful, shower was great. The only reason I didn't give it 5 stars is because it was truly the tiniest room I've ever stayed in. You almost had to turn sideways to walk between the bed and the TV. Really tiny.
Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick easy to get to one nite stay.
Stayed 1 night in Nov 2023

8/10 Good

Rebecca

Travelled with partner
Liked: Property conditions & facilities
It was fair
Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, comfortable and easy to access. A nice restaurant just a walk across the parking lot.
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Nov 2023

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Arnold

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They need to train their employees better
Checking in was a nightmare. The woman at the front desk didn't know how to complete the pet fee for the guest in front of us. That took a long while. Then, she gave us a second floor room. We lugged our stuff up there (they do have an elevator) only to discover housekeeping hadn't even started our room (it was a half hour past check in time). I went downstairs to let her know. She informed me that she couldn't change the room number, so we would just need to wait for it to be done. I went back upstairs to help my spouse lug our stuff down to the lobby. As soon as we got down to the lobby she laughed about how she figured out to change the room number. We lugged all of our stuff back upstairs. The room was clean, the housekeepers were very noisy, the breakfast was blah.
Stayed 1 night in Nov 2023

8/10 Good

Lanice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No internet at arrival
We loved the hotel but were told on arrival there was no internet - which we were counting on. It was an inconvenience that was frustrating for our trip
Stayed 2 nights in Nov 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! O
Stayed 1 night in Nov 2023

8/10 Good

Tara

Stayed 1 night in Nov 2023

4/10 Poor

Frederick

Disliked: Staff & service
WiFi was not available when you need it
Stayed 1 night in Nov 2023

4/10 Poor

Tara

Stayed 1 night in Oct 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Updated and clean
Stayed 1 night in Oct 2023

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2023

10/10 Excellent

Dwaine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient with personable staff
Stayed 1 night in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get too, and in a quiet location.
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and convenient. Hampton properties are usually a good bet and this one delivered. Very good breakfast. Nice room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023