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"Room was clean staff we’re really friendly and happy to help , there was parking available the hotel was right in the centre of Richmond so lots of shops restaurants and pubs on the door step , the food was lovely and we had no issues at all with our stay and would return "

"The hotel is very dated and needs decorating. Our shower hardly worked as the water just dripped out. The bed was comfy and the bedding and towels were lovely and clean. The staff were friendly and the breakfast was very good. The downstairs bars were cluttered with things and needed a good clear out, this made it not very inviting to have a drink. The hotel is in an ideal place in the centre of town which was ideal for what we wanted. "

"Lovely room, with great views. Parked easily. Bar and lounge were a bit underwhelming and we didn’t stay downstairs. Breakfast was good. It was horrible weather when we arrived, it does need better lighting, you could barely see."

"The breakfast was very good my husband had a full English which the really enjoyed and I had continental but was all so offered a bacon sandwich . But I had quite a lot so did not take that offer up "

"Nice room, great food and friendly staff "

"Hotel is welcoming of pets but dog friendly rooms are on the second floor or above and there's no lift so it's a trek during the night to take your dog downstairs to do it's business."

"Overall just a great place to stay in the dales "

"Only pet friendly in some areas Sticky surfaces on some bar tables. Apparently’nothing can be done about this’! Unique residential Inn that feels rather like a youth hostel. With a bit of effort could be superb "

"Staff great very clean food good."