Richmond Hill hotel guide. Viceroy Hotel Group hotel in Richmond Hill, New York

"Clean room excellent location "

"Wonderful hotel and location. The staff was really kind, professional, and helpful. The hotel has lots of characater too; it felt like quintessential New York. Great hotel!"

"Staff was extremely friendly and helpful!"

"The hotel is very clean. The staff was very nice. I always stay around time square and this hotel location is great. The only issue is that they don't provide a microwave. At least one should be available upon request. That's why I did not give a 5 star."

"Staff unhelpful, long lines for check in, no soap in my room when I arrived, the elevator had issues one night and I wasn’t let up to my room for about 30 minutes. The place was dirty and just unkept. The location is good, but that’s about it. They also keep $150 in resort/destination fess. Cannot recommend "

"My second stay at the hotel was signigicantly better than the first. My room was remodeled, spacious with new AC, shower, bathroom fixtures. It’s a great location…Time Square and Broadway adjacent but not in it, close to Bryant Park. I will stay again."

"Clean room but the hotel needs more lights at the hall way. Elevators and the lobby area need to be cleaner. Great location."

"Great!!!"

"The hotel was perfectly located by Carnegie Hall. We were able to walk to our destinations."