Pensions in Richmond-upon-Thames

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Clean, comfortable hotel with secure parking. Restaurant was of a good standard and all staff we met were friendly and helpful.

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Beautiful place.. amazing staff and beautiful piano bar too boot!

Our welcome from Alijia was very warm and friendly. She couldn’t do any more to make us very welcome. All staff were very attentive. Our room was comfortable but the shower needs an overhaul. Good pressure on shower, but curtain not good. Breakfast was excellent. Thank you for a lovely stay. We will return.

Beautiful hotel ...1 of the best breakfasts

The Mitre is a great old hotel, with loads of character. The location is fantastic for all amenities and the staff are very attentive. We really enjoyed our stay.

Great service and super clean

Great location, lovely room. Bed was very comfortable with beautiful quilt. Parking provided.

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch. Staff were really helpful and friendly and hotel was really great quality. A fantastic place.

After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!

Greaqt room and good service with excellent staff