Find the best Richmond-upon-Thames Hotels

"We had such a great stay here. The location was honestly one of the best parts—it was so easy to walk to a lot of the main attractions, which made everything really convenient. There are also many restaurants right outside the hotel, so we never had to go far for a great meal. The hotel itself feels really elegant but still comfortable at the same time. Breakfast was so good—definitely something we looked forward to each morning—and there was plenty of it. One thing I loved was the little lounge area where you could grab coffee or tea anytime. Having that available 24/7 was such a nice touch, especially after a long day out. Overall, just a really lovely stay and I’d definitely come back."

"I stayed here for a family trip to London. The hotel is so close to all the tourists sites and it is right beside Victoria Train Station and only a direct 30 minute train ride from Gatwick airport. The hotel is so tastefully decorated and spotlessly clean. All 3 of us loved the quality of our breakfast as well. I would definitely recommend this hotel. Unfortunately we did not have time to try out the gym. "

"Great value for money, nice and quiet and great location"

"Loved it and the location"

"Good hotel and experience, central location"

"Property was amazing from check-in to check-out. I stayed there 1 week in the Superior King room, and it was super spacious, nice bathroom with heated floors and towel rack heater. Awesome huge king bed that was very comfortable. Came with complimentary: minibar, sodas, waters, snacks, candies. Staff were extremely kind, including the breakfast staff as well, and the included bkfst was really great as well. I was very impressed with the property itself, very close to Victoria Station, so easy access with all trains and underground, as well as Buckingham Palace. Very Centrally Located to everything. Will stay here again when returning to London."

"When I come back to London, I will definitely stay here. Things you cannot beat. 1. Location. It’s a .22 mile walk to Paddington Station, which can get you anywhere in the city quickly 2. The staff. The staff were completely top-notch….attentive, friendly. 3. Cleanliness. The property and room were always immaculately clean 4. Pricing. You won’t find a better deal anywhere in London for the location and the quality of hotel. Especially with breakfast included! Other tidbits The breakfast staff were very friendly and attentive, the breakfast itself is somewhat unimaginative, but it does get the job done. Coffee, tea, eggs, beans, toast, mushrooms, tomatoes, fruit salad, porridge…etc. Certainly a good way to start your day and mitigate the expensive cost of food in London. Things some might complaint about, but we didn’t really care.(and neither should you.) The lift/elevator runs painfully slow slowly. This is an older constructed building, so the walls are very thin and you can hear everything going out in the hallway. Didn’t bother us, but it might bother you. There is no air-conditioning but ample heat. We were here in March so air-conditioning wasn’t an issue for us There was ample hot water in the shower and the water pressure was adequate. There is a small bar and sitting area and safe deposit boxes are available. "

"The Drey Hotel was the worst hotel I have stayed in since using Expedia to book my travel. This was my first time traveling outside the country to London, UK, and my experience at this hotel was extremely disappointing. When I arrived, the concierge informed me that the room I booked online was not the room I would be staying in. They said it was only a “category” room and that I would receive something similar. However, the room they gave me was far from what I had booked. I was later told that the room I reserved had been given to someone who arrived earlier than I did. I explained that I had traveled from the United States and that the time difference made my arrival later. They told me that I would receive the correct room the next day and that the manager would upgrade me in the morning. Unfortunately, no one ever came to follow up. When I went to the front desk to speak with the manager, he told me that he would not be changing my room and that the bunk beds I was given would be sufficient. His response was rude and arrogant. To make matters worse, there was no hot water for the remaining two days of my stay. Overall, the experience was a nightmare. I would like to request a refund due to the poor service and unacceptable conditions. This is my first time writing a review, but I feel it is important to be honest so that others do not experience the same treatment that I did."

"The gym was dark and could be cleaner. Some broken equipment "